Whilst the quality of the hardware and the salespeople's attentiveness is very good, the follow up after they have taken your money is shocking. Delivery is delayed, responsiveness is poor and messages aren't passed from operative to operative.
After a poor delivery experience after our first purchase, I decided to go back to them because the overall experience had been good. A similarly poor post sale experience means I will warn potential future customers off. And so will the builders working on this project. read more