Professional, highly experienced, reliable, and fair prices make Decamp the best plumbing and…read moreheating resource in Southern VT. I highly recommend them.

On a Friday I heard the pump alarm for our liquid septic. I…read morecalled one plumber who wasn't available for two weeks and recommend Decamp. We called them and had a call back within a hour. They were able to comeout Monday morning even though it was 10 below. Don and my husband we able to get the extremely heavy cement frozen lid off with the help of our tractor. After pulling the pump it determined it was shot. Don called for the help of Riley and they were able to locate a pump at Webb and picked it up. Got it hooked up but needed to return the briefly next morning at 8 AM for an electrical hook up. I would like to repeat this was all done at below 0 temps. Both Don and Riley were very nice and extremely professional. Could not be anymore pleased.

Never returned call. Filled out form on their website. After two days have not heard a thing.read more

Had two toilets replaced. Tito and Owen were very professional and clean. On time and Very…read moreconscientious of their work. 5-star Job

Disorganized office. Pay online or they may lose your check and then add finance charges to your…read morenext bill! When you pay by check or now bank debit you get a 10% discount on oil. We always take advantage of that. Oil service is fine.

As stated, we pay by check within 10 days to earn the .10 per gallon discount. Servicemen are…read moregood, office is disorganized.

I would like to recommend Cota and Cota to anyone in need of outstanding heating delivery service…read more I would also like to take this opportunity to make a special mention of Jason, a kind, caring, and compassionate employee who helped me during a very difficult time. Without his support, I would not have been able to stay warm, safe, and comfortable during the winter months. Cota and Cota truly exemplify exceptional service and care for their customers.

From the owner: "People often ask me what I attribute the company's longevity to and my answer is the highest…read morequality service possible. Our highly trained service techs, delivery drivers and customer service reps are the lifeblood of our company. We promise to give you the best possible service that you demand & deserve." - Casey Cota, President

Rocco is very professional. Stands by his work. I highly recommend him. He connected the well to…read morethe pump. We have a structurally difficult place. He made it look easy. Did it with efficiency and care for the integrity of the house.

From the owner: We are a small family owned plumbing and heating company. We have experience in the industry since…read more2004. Master Plumber licensed and properly insured to guarantee you get the quality of work you expect and pay for. Like our Facebook page and bookmark us so you know who to contact the next time you need some work done. Call today for your quote. (603) 558 - 9845

Completed an HVAC installation job that was too complex for my local electrician. I was able to pay…read morefor and schedule the installation all on amazon.com. Up front pricing with a satisfaction guarantee. Two electricians arrived, and completed the job on the first visit, at the agreed upon price, no games or gimmicks. They were polite, professional, and competent..Way more knowledgeable than the guy from Dompier Electric in Brattleboro- for example the HB Energy guys knew what a PAM-1 voltage relay way, and how to install it, I didn't have to explain things like that. Dompier electric charged me $75 to do nothing. I went without heat all winter, afraid to get ripped off again, until I found HB on amazon. So glad I don't have to overpay for bad service anymore when it comes to electricians

This company scheduled an appointment to come and fix a leaking shower when they didn't show during…read morethe specific timeframe i called and asked if there was a problem I was told they could not service my home because of an issue with where I work. There was no phone call to discuss the issue with me until I reached out.

I hired this company to install my air conditioning system in June 2024. Unfortunately, the…read moreinstallation left an air leak in my HVAC panel that should not have been there. On May 22, 2026, the installer came to inspect the issue and confirmed that the leak was the result of the installation. He told me he would return to repair it. Since then, I've made repeated attempts to schedule the repair. Communication has been inconsistent, and getting a firm commitment has been extremely frustrating. He was supposed to come on Monday, but after I called to follow up, I was told he was camping and would come later that week. As of today, I still have not heard from him, and I have been unable to reach him. I understand that schedules can change, but two months of trying to get a confirmed repair date for an issue that was acknowledged by the installer is disappointing. I would have appreciated honest communication and timely follow-through. Unfortunately, based on my experience, I cannot recommend this company due to the lack of accountability and customer service after the installation.

The work that was completed appears acceptable, but I cannot recommend this company due to…read morereliability issues. After receiving payment, the remaining work was never completed. Over the course of more than a month, he missed or rescheduled appointments more than 10 times and repeatedly promised to return without following through. Communication became increasingly difficult, and I eventually had to hire someone else.

ARC originally installed a Fujitsu mini-split system more than a year ago and, for the most part it…read morehas performed well. A few months ago, I had some siding done on the house and the last day at my house, one of the contractors put a sheet-rock screw through the power lead to one of the mini-splits. Unfortunately, it rendered all of the mini-splits inactive and I called ARC to fix. I was the one who discovered the screw through the wire so I told them what was, at least, the initial problem. ARC told me that I needed a licensed electrician to fix the power lead even though their installation tech (who's not an electrician) wired it in over a year ago. So I had to fix the wire before they'd even come out to my house. After I fixed the wire, they arrived late on a Friday when I wasn't even home and did some trouble-shooting. An hour and a half later they came to the conclusion that there were 3 blown fuses and left. 2-weeks and a couple of my phone calls later, they finally received the fuses and came back to my house to install them. My siding people also left some of the "line-hide" duct work off and ARC's guys attempted to put it back together. Two hours later, they finally gave up and said that the "wire-hide" had been modified and I might need some new pieces. So after 3.5 hours of labor I had a working AC but the "line-hide" duct-work, remains unfinished. ARC also charged me $24 for a truck-charge. Would this have been waived if they didn't bring their truck? To add insult to injury, the water heater that ARC installed at the same time as the AC system starting leaking around a "crimp" fitting. Apparently soldering is passe! Obviously they are choosing not fix the water heater under warranty either! I realize that a lot of this problem was not ARC's fault but what they did after the fact pisses me off. Can't fix a wire with a screw in it? Hour and half to find 3 blown fuses? 2-weeks to get these (highly specialized) fuses? 2 hours to figure out that the "line-hide" had been modified? How about some good will because the water heater is leaking through one of their lousy crimp fittings? Lastly, the service manager Scott, took two weeks to get back me and tell me "It is what it is". I'm paying the bill ($384) but they'll get no recommendation from me!

Very Veteran unfriendly when it comes to employment. They toss new sales people to the wolves and…read moreexpect a new person to have a 6 figure pipeline in under 90 days. Unrealistic expectations without the proper training and guidance.