This place is absolutely horrible. It's great but it's also absolutely horrible. It's horrible because they don't know how to run a business. I've used this place three times and every time I see my kids and have a great time and I pay them their $35 and I leave. After my last appointment, I wasn't able to access documents on their website because of non-payment even though I made the payment the day of my appointment. The problem was that they decided not to run the card for a week. Now I have recently set up many appointments on their calendar and was going in for the first one today and I have a 2-hour drive to get there. I even called them on the way to ask them some questions about any payment options in the future. When I arrived two hours later, they wouldn't open the garage door. I called and asked why and they said they canceled my appointment yesterday for non-payment even though I have never missed a payment and have not had my appointment yet. The woman told me that she called and left me a voicemail yesterday explaining that I needed to set up a payment plan, but the fact is that she is lying and I have no missed call and no voicemail. Again, I have never missed any payment of any sort. This is utter nonsense! My poor children want to see their loving father and this place which is supposed to be used for that purpose has failed these children. Because they are greedy. Because they are incompetent. Because they are ignorant. They should be ashamed and they should be put out of business. read more