I've been using this vet for my cat, bearded dragon, box turtle and ferrets for a few years now and…read morethey are absolutely, over the top amazing. When my ferrets passed within a few weeks of each other earlier this year, the vet staff made the devastating time easy for me and helped me SO much. I wouldn't have been able to get through that time in my life without them and their willingness to just take over and do everything for me as far as cremation and all that goes along with a tragedy. It's still can't go inside the building when I need to take my other animals in and they are so accommodating and understanding. Beyond that, the veterinarians are highly skilled yet can explain things in layman's terms. I DEFINITELY recommend.

If I could give this place ZERO stars, I would. My experience felt like a complete bait-and-switch…read more They use the word "emergency" while recommending one expensive test after another. When I repeatedly questioned whether all the proposed lab work was truly necessary, the veterinarian finally admitted that several tests were not necessary at that point and could wait. If I had not challenged the recommendations, would I have been charged for lab work my pet did not immediately need? I then asked to speak with the owner, who is also a veterinarian. Instead of addressing my concerns, she told me that the clinic has to make money to pay its overhead. I was stunned. I asked her directly whether that meant they take advantage of trusting customers who bring in their beloved family pets by recommending services that are not immediately necessary. She had no response. I also heard that the practice is moving into a larger facility. After being told that customers' money is needed to cover the clinic's overhead, I cannot help but question whether aggressive testing and excessive charges are helping finance that expansion!!!!! That is my personal concern based on what I experienced and what the owner said directly to me!! Veterinary recommendations should be based on what an animal medically needs--not on a clinic's overhead or expansion plans. Pet owners are frightened and vulnerable during an emergency, and they deserve honesty, transparency, and informed consent. I left feeling misled, taken advantage of, and unable to trust their recommendations. I will never return. Demand an itemized estimate, ask whether every test is immediately necessary, and consider getting a second opinion. Based on my experience, go here at your own financial risk!!!

Very very clean! Quick service. I've had my cats fixed here, microchipped and meds for travel. We…read morewill be lifetime customers

The Banfield at double branch has been my favorite of the locations. The staff is friendly,…read moreprofessional and most of all patient with all my questions. Kit, Tiana and Jo go above and beyond to assist, of it's answering the phone, assisting in person or helping my pet in the location. The nurses and doctors also take their time and I never feel rushed there, like i have at other branches sometimes. It makes me more patient to wait if I ever need to as well. They are great.

Thank you so much to the front staff, Casey, and Dr Larkin. You guys seriously made a very…read morestressful vet experience positive. My dog Winnie hates vet visits, despite being medicated, her anxiety is so high at the vet making it difficult to complete her exams. But, at North Bay, they have always been able to complete her exams because they're patient, kind, and you can tell they genuinely have a passion for animal care. Casey specifically was very gentle with my girl Winnie, explained the vaccinations well to me (she is very knowledgeable) and incredibly kind!!!! Dr Larkin handled my pups anxiety amazingly!! He is incredibly awesome at his job !! Thank you guys! You guys are all doing fantastic work I truly trust that Winnie is in good hands when she is at North Bay animal hospital!

I've been going there regularly for the past 3 years. They always take good care of my dog. The…read morefacility is very clean and the staff is super friendly. My dog often gets infections and North Bay always accommodate last minute appointments which I am so grateful for.

From my first call n talking with Mariah I felt very confident I had found the right vet place for…read moremy kitty! Prompt appointment . Gentle sweet talk and handling of my shy cat from the techs and vet. Super clean and accommodating to a cat nature: cat specific exam room with mama cat pheromone scent... dinner lighting if needed. Shot n treatments without any meows or expressions of pain or fear at all! Costs outlined up front for review n approval. So very lucky n happy to have found this place and team of caring and highly skilled staff.

From the owner: Paws Bay Animal Hospital is a privately-owned practice. Our mission is to empower you with the…read moreknowledge and guidance needed to make the best decisions for your pet's long-term health and happiness, while delivering the highest quality of veterinary care. We have spacious reception and exam rooms that are welcoming and comfortable. We also have high quality surgery and dental facilities with full anesthetic monitoring and offer a wide range of surgical procedures with Dr. Highbrown.

This is an outstanding veterinary practice! The entire staff is caring, professional and…read moreknowledgeable. Our standard poodle just required major surgery to remove a large bladder stone. Dr Grace and her staff did an amazing job! From diagnosis through the surgery, follow up and recovery they kept us informed and treated us like a member of the family. You will not find better care anywhere. I've included a picture of our cat, just to show how relaxed and happy he is while being examined...they have a totally separate area for cats to lessen their anxiety and are specially certified in feline medicine as well.

The corporate owners of Country Chase VH have added insult to injury! If I had known CCVH was…read morecorporately owned, I would never have gone there. Don't be fooled, they are heartless. Sorry about the lengthy details. Names have been redacted. Yesterday, I requested a refill of pain medication for my 15.5 year old dog (Shadow) and the office rejected it. I called them, and they said that since I had filed a complaint with the state they would not approve the refill, would immediately e-mail my records, and they would no longer take care of Shadow. This was 2 months after I filed a complaint (about the euthenasia of my other dog) and met with the office manager. I told them I was filing a complaint, but wanted a different vet to continue to care for Shadow. They did not say "this will be your last prescription", or give me time to find a new vet... no nothing. Now, 2 months later, I have an old dog, in pain, and have to wait 3 weeks for an appointment with a new vet, new exams, etc,... But CCVH doesn't care! I was not going to make this public. But, they twisted the knife they had already stabbed me with. This was the original complaint: I had made the difficult decision to put my beloved Apache down (in what was supposed to be a humane manner) on 12/11/2025, and wanted to be by her side as she was always by mine. The procedure was described to me by the assistant as "there will be 2 injections, one to sedate her and one to stop her heart" and that both would be done in my presence. My dog was very attached to me, and I wanted to be with her, and for her to KNOW I was there for her! The assistant told me that she was going to simply place a catheter in Apache and bring her right back to me, and that then I could spend as much time as I needed to say my goodbyes before the procedure was done. Apache went willingly with the assistant and was not exhibiting any signs of distress. Shortly after, the assistant returned and Apache collapsed at the doorway. She proceeded to push/carry Apache towards the bed, where Apache collapsed into a deep coma... eyes rolled up, tongue out, barely breathing (if at all). She quickly said "we sedated her" and "to push the button when I was ready". Apache was unresponsive and certainly not aware of where she was or that I was there for her (the thing I had wanted most in the world). I was stunned and confused at having been deceived. This was most certainly NOT what I had wanted, or been told would happen! I was able to lift her eyelid, to see if she would acknowledge me... but, there was no reaction. In horrified shock, I quickly pushed the button. As the vet and assistant returned, I said "she's not there" to which the vet coldly responded "Oh, she's there". So,... I was expected to say my good byes to basically a corpse?!? I quickly asked for them to do the procedure, as now it appeared to me that Apache was struggling to live and this was inhumane and torture. I then watched as the vet proceeded to re-sedate a comatose dog (a ridiculous step, as Apache was already unconscious and completely unresponsive) and then administer the final injection. I have relived this procedure many times in the middle of the night, and have not slept well since. I filed a complaint with the office manager, and asked what happened? I was told that the vet felt Apache was too anxious, because she was "panting", and decided to "sedate" her without my permission or approval. I was in the next room for God's sake! I should have been told. If Apache did start panting back there, it was only because she was weak and old, and she found herself alone, with strangers doing something to her, and her daddy was nowhere in sight. EXACTLY WHAT I DID NOT WANT! WHAT I HAD WANTED MOST IN THE WORLD WAS TO BE BY HER SIDE, AND FOR HER TO KNOW I WAS THERE! That was cruelly taken from me, and can never be replaced. Apache's trust in me had been broken, and my trust in humanity has been shattered. This was not a humane, dignified death. This was cold, cruel, callous, AND MOST CERTAINLY NOT COMPASSIONATE.

Several years ago my husband and I became official dog owners of our miniature schnauzer, Kaiser…read more To keep things simple we initially went to the previous owners' veterinarian, but after two visits we decided it was time to switch. We wanted a vet that could provide our pup with an annual heart worm shot instead of the monthly heart worm pill that was wrecking our dog's stomach. After reading the glowing reviews we decided to take our fur baby to Hyde Park Veterinary Clinic. Everyone here is so nice here so I see why so many others love this vet as much as we do! Most importantly, they carry the ProHeart injection to prevent heart worms so we were able to ditch the pills that were causing our dog so much discomfort. Our previous vet was so hard to reach and I would constantly have to leave voicemails that seemed to take forever to get returned. I never have an issue reaching Hyde Park Veterinary Clinic. They also have an online app that makes it super easy to schedule an appointment. Parking is a little limited since the vet is located in Hyde Park, but if the parking lot is full there is plenty of street parking off of South Newport Avenue. During covid the office has allowed curbside drop off and pick up. I hope that this option continues to be available because it is so much easier for me to sit in my car with my toddler boys instead of dragging them inside the vet. I am so glad we made the switch to Hyde Park Veterinary Clinic!

The first few year from 2019-2023 were great. They were attentive they cared they called to ask how…read morethe dog was my pup was excited to go here. The last 3 years I am asked to download an app every quarter of the year because they can't commit to their clients. My dog is no longer excited to go there and worst of all their price no longer matches the standard of care for the animals.

They are not the cheapest in town, but their services are top notch. More convenient hours than…read moreanyone around and there is more than one vet, so if someone is on vacation your pet still has top notch care. What vets are open on Saturday and Sunday and has longer and earlier pickup and drop off times? Erlich goes all out to be there for you.

Unfortunately it seems as if this vet deleted negative reviews so I am reposting my original review…read morefrom a few months ago: DO NOT TAKE YOUR PET HERE! It seems like all this hospital cares about is overcharging and deceiving their customers. The front staff/ veterinarians are mostly very rude and lack compassion for animals and owners. I have had issues in the past with certain veterinarians at this practice adding charges to my bill for services that were not provided. The worst experience I have had yet is when my cat was injured and urinating blood after they performed a urinalysis on her. I noticed this in the exam room and they tried to play it off as if they did nothing wrong and that she was urinating blood due to stress. Even though I was very nervous and crying they seemed to have no compassion and acted annoyed at my reaction. They claimed they could not get the sample due to my pet urinating prematurely when it seems as though they were lying and discarded the sample due to the blood in the urine. They then kept her for a second urinalysis and charged us an additional fee for fluids. It turns out the veterinarian injured my cat during the procedure by puncturing a blood vessel in her bladder. They refused to refund us for the procedure and the fluids even though it was due to their error. I had to take her to a different vet to make sure she was OK. We called later to ask for a refund and the manager was very rude and although he offered a refund, he had the audacity to accuse me of being difficult and told me to transfer her to a different pet hospital even though we mentioned to them multiple times we will never bring her back. Thank goodness she is OK but no one should ever trust this practice with their pet's well being

We have used this office for a few years. their prices have seemed a bit high. Was charged $60…read morefor medication, that costs less than $2 at CVS. Acute visit that cost $400, and quote for recommended surgery of $2k. We have a vet friend, who was surprised at the cost of surgery comparatively. Also seems to have high rate of vet tech turnover.

I have had pets for many many years. Out of every vet I have ever gone to, this one is the best…read more Her stuff from the front desk on are polite, knowledgeable and kind. A very special practice with wonderful intelligent staff! Highly recommend!