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    Harmony Institute

    5.0 (1 review)

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    14 years ago

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    Osceola County YMCA Family Center

    Osceola County YMCA Family Center

    3.0(3 reviews)
    18.4 mi

    All you receive after setting up swim lessons is a receipt. No itinerary, no list of supplies, they…read moreexpect you to run on assumptions. Arrive and the front desk is chaos. They "check you in" tell you where to go. Get to the pool and they have signs out for the swim lessons but no one attending to them. The class we arrived for didn't take place where the sign was and we were virtually late. Kiddo didn't do well and the instructor he had kept looking to the other lady he was with for help, but she was already with four other kids. So we went to the front desk to talk options. Front desk lady made snide remarks about kids and exposure to water like she must be parent of the year. Calls over the "Aquatics Director" who can't be more than 20 years old, how much experience running a business can he have? Personally supplies phone number to do parent/child, still doesn't give any clear itinerary or confirmation. Ended up with a schedule conflict for what I assumed was my time block and had to request just the partial refund for the classes that will be missed due to readiness level. The text was ignored. I'm sure they're happy to keep the 100$ but they won't be getting any more money from me and hopefully I can save others from paying, those who feel better at a new place being informed and where employees show care about the people who are paying for their services. Don't go here. There are other nice places or services to get swim lessons.

    I had to come in and redo a membership.The lady behind the counter was very patient and helpful.The…read moreplace is small but convenient because it's close to my home.

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    Osceola County YMCA Family Center
    Osceola County YMCA Family Center
    Osceola County YMCA Family Center

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    Harmony Institute - archery - Updated August 2026

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