Called to make an appointment to have a certified letter drawn up. The receptionist said that appointments could not be made and that we needed to drop in. Seeing as my husband and myself both work I ask what time he would be in the office. She told me that he would be in on Tuesday between 10am and 3 pm. We made arrangements to go and I thought that I would call before we left and the receptionist told me that he was in only until 12pm. When I asked about her assurance, last week that he would be in until 3pm her only answer was "Not today." No further help or suggestions, no apology. In my opinion this is very unprofessional and I don't know how anyone can run a successful business this way. My sister was going to be needing a notary as well. Her business will also be going elsewhere. Thankfully I found another notary who was able to help us and shockingly was also able to make an appointment time for us. read more