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    Harman Realty

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Harman Realty

    Buyer's agent

    Listing agent

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    6 years ago

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    Matchbox Realty & Management Services - Spider webs window in common area

    Matchbox Realty & Management Services

    (61 reviews)

    I'd give this company zero stars if I could. They nickel and dime you for everything. Some of the…read morecharges are legitimate, but instead of including these charges in the rent (like trash or utilities) they come to you at various times throughout the month. And look out!..there are late fees at different times during the month too. We auto pay our sons rent and found out months later that we had late fees racking up for all the nickel and diming. Lastly, you are charged a processing fee anytime you make a payment. They will charge you for anything and everything possible, and the apartments are below average! They take advantage of student living. My guess is although my son has taken care of his unit, he will not get his deposite back based on the way this reallty operates. Highly do NOT recommend.

    Worse property management in Harrisonburg. No way to pay your rent without a convenience fee except…read moreby sending a check to Chantilly. Also terrible record on maintenance, I was left without a shower for over a week once, until I fixed it myself. Was a tenant for over 6 years with nothing but problems. Then once I bought the house they had the utilities, which were in my name, cut off. Matchbox took no responsibility for this, going as far as to outright deny it despite the utility companies telling me what happened. Matchbox's customer service, Kyle, is absolutely useless, as are the supposed management, who are clueless. This company is the epitome of what is wrong with the renting market today and exists solely for the exploitation of the JMU community. They should be ashamed of themselves.

    Harman Realty - realestatesvcs - Updated May 2026

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