My AC went out in my home and I had a American Home Shield policy that told me that I could go out and get an outside contractor because the company that they use would take two weeks to get my AC repaired so I used Hardgrove-Neel AC company to do the repairs with the understanding that they would call American Home Shield and give them a estimate of the repairs so I could get remeburst for the repairs. I went several times and talked with the secretary and the owner and I didn't get any help with getting remebursted from American Home Shield and I will never use them again. And I am not the only one who has had a bad experience with Hardgrove-Neel AC company read more