I've always had excellent care at Dr pendergrass's office . And been referred to excellent people…read moreif other problems occur . Highly recommend them if you need a doctor .

Horrible experience. I arrived early for my doctor appointment, as a new patient. As I checked…read moreand I realize I did not have my new insurance card. So I told him and she could just call Blue Cross and got all that when she processes the claim. She told me I could call myself! So I did and it took me about 10 minutes in the lobby to get that done. My appointment was 8:40 AM and now it was 845 as I walked up to the window to get her mine chance information. She immediately said "now you're late for your appointment we may not be able to see you today". About lost my effing mind. She checked with the doctor in the back and came right back to tell me "provider cannot see you today because you're late. You're going to need to reschedule." I told her, " I will not be rescheduling. I will seek healthcare somewhere else. You provided me about the worst customer service I've ever received. You could have told me that the doctor runs a tight schedule and advised me we could resolve the payment issue after my appointment, to avoid being late." Then left. What a joke for "care". That is part of healthcare isn't it? She couldn't give a shit. If that is how they treat patients up front, I can only imagine the lackadaisical care they provide in the back office. Not to mention if there's an issue with the claims process. Needless to say, I will be finding QUALITY medical care elsewhere! Avoid Prime Care Family Medicine in Neosho like the plague!

They clotted my port and one of the doctors said I was the healthiest person because I was awake…read moreand on my iPad even though I had a barf bag half way full with blood I had coughed up and there facility needs to be updated

I would give them less if it were possible. Received a $980 bill (lowered from $1500 since I am…read morecash pay) for sitting in the their waiting room for 4 hours with two fractured wrists and was never seen. Went on home and to my doctor the next morning. When I complained about the bill and the fact I was never seen they reduced 20% instead of doing away with it as again, I was never seen. Worst medical facility. If you need help in that area do yourself a favor and drive to Mercy in Joplin or the one in Bella Vista AR.