A friend needed to go to hospital early this morning for a medical procedure. They were stressed…read moreand so, I offered to book and pay for their taxi. The booking went fine and I was sent a link to pay the £32 fare. I was paying with a UK card, but I was at the time in Spain. My card notifications told me that the payment had been authorised. But no taxi came. I went back on and they suggested I asked someone to pay in the UK. Which I did and payment was taken. But no taxi arrived, and panic set in. I contacted the firm - and was told that the system closes the booking down after a period of time (which makes sense). But it would have been helpful to have been given that information when I reported my problem - leading to me paying via a Uk situated person. And it would be better if the system sent a notification that the order was cancelled/time cancelled. And it would have been better if ONCE AN ORDER HAS BEEB TIME CANCELLED that the system would not STILL accept payment. The hospital appointment was missed.

On a Monday we called City Wide taxis and got a taxi from our home to The Pompey Centre (B&Q) and…read morepaid £5.50 which is the usual fee as we have done the journey several times. The driver was polite and said that he had picked us up many times before. One hour later we called City Wide to take us home the same route but this time a different taxi driver of the same company asked for £6.20 and when I complained to him that he had over charged me he said "that's the price" and sped off after initially ignoring me, he was very rude and is conduct was totally opposite to the outward journey driver. We rang City Wide to complain and "Cara" said after checking that the charge for that route is £5.40 and took our details and promised to get the manager, who was off, to call us back, he didn't hence this email to you. The taxi driver cab was number 207 and the car was a blue Skoda Octavia registration number HN66FEH. Whilst we appreciate that this is a small over charge of 70p we are getting concerned that this is more the usual practise rather than a one off and this coupled with no reply from the manager is not good practise. Use AQUA they also have faults but they have never overcharged me or not responded when assistance is needed.

very friendly and efficient service available from these guys, competitive prices nice cars…read moreavailable as well as a new mini bus, always on time, book on line or by phone. i use these guys at work and personal use, never had no problems good reliable service. try them on an airport run.

When ever i come back to chichester i always use dunnaways taxis clean well maintained cabs at a…read morefare price. Really well placed for shopping in the town.

We used these cars, when we were staying on the Isle Of Wight and my Pregant Parnter needed to go…read moreback to our accomodation quickly. the Operator was very friendly and helped us to find a suitable place to be collected. The taxi arrived very promptly the driver was very caring and friendly, the taxi clean and well locekd after and was not a banger. It also seemed very cheap.

STRESSFUL EXPERIENCE!! Needs to improve customer service and reliability. I was stranded for 1 1/2…read morehours on 2nd Sept 2021 (Tesco, Crasswell Street) and couldn't find out where my taxi was when I asked several drivers to check because they were picking up people who booked after me. I booked through the free phone in Tesco, when the taxi didn't turn up, I tried using the app (it wasn't working) and tried to call (call wasn't answered on 2 attempts and I received a pre-recording message looping, finally got through on the third attempt).

They provide no instructions to customers new to the area. They take your money and you have to…read morefigure out who your driver is and how to find them. Would not recommend for students especially those new to the UK.

this was the most horrendous experience I've ever had.. we were staying at luccombe manor hotel and…read morebooked a taxi to old Shanklin as I have plantar fasciitis in my heels and can't walk any distance.. the taxi driver ignored us from the start n drove erratically very fast to old village not saying anything.. it was obvious he wasn't happy .. as we pulled up he said that's £3.50 so we gave him a ten pound note .. he shouted come on mate it's £3.50 don't you have change n there's a bloody shortcut over there .. I said I don't like the way you are talking to us n I'll try find the change.. he shouted there's a bloody shortcut over there .. by this point I was very upset .. I have a chronic disability .. I said I can't walk distance at all.. he said well I didn't know that but the shortcut is over there .. I said I'm reporting this it's unbelievable your attitude.. he said yeah but can't believe you took a taxi n don't have £3.50 there's a bloody shortcut.., beyond discramantory of any disability.. n the hotel had their sign up I'll be suggesting they don't.. to be honest I've never been so upset it was completely abusive

Wow, my husband just used A Cabs while we're on holiday here... as we were dropping a ladies car…read moreback to her house after she had had a fall and taken to hospital. I explained this to the lovely driver over the phone, as my husband was running slightly late and he was absolutely brilliant, he didn't mind waiting and then didn't even charge my husband for the journey! Honestly bowled over by his amazing generosity, thank you so very much! Highly recommend!

This is a very good Cab company which offers a prompt pick-up there is a nice atmosphere in the cab…read moreand you can have a preference of the radio.

I am really happy with this company, I and my friends use Shoreham Taxis for our days out and trips…read moreto the shops, wheelchair and child friendly!

great service and punctualread more

Alan found this company on Cruise Critic and made arrangements for us to be transported from our…read moreLondon hotel to the dock in Southampton where our cruise ship awaited. Mick was our driver and he was not only on time, he was 15 minutes early. When the hotel front desk staff wasn't helpful in contacting us to let us know he was there, Mick was patient and persistent and we connected, almost by chance in the lobby as our luggage was being brought down. The luggage was loaded into the trunk of Mick's new Hyundai, an attractive model not found in the US as far as I know. He skillfully and courteously drove us out of London, though traffic and right up to the terminal where the ship was docked. He made excellent time and good conversation as well. The cost was about £125, which seems reasonable for that distance and for the convenience of door-to-door transportation. We would use Smith's again. Alan's only complaint was that the car wasn't a bit larger, because he felt cramped in the back seat.

I was flying into Heathrow and needed to get to Southampton for a cruise. I found that Smith's…read morewas recommended on some message boards on www.cruisecritic.com . I went to their web page and filled out the electronic form. Within 30 minutes, I had a quote of 92 pounds- roughly $150.00 each way (300.00 round trip) for all three people and all our luggage. The cruise line on the other hand offered a transfer via bus, with restrictions on the amount and weight of our luggage for 100.00 USD per person each way ($600.00). I booked via email and they answered my emails within minutes. I had a last minute change in pickup location (See my review of the Heathrow Sheraton) and emailed Smith's. It wasn't a problem.... They replied in minutes. They showed up in a almost brand new mini van and were on time. The drivers were polite and dressed professionally. Upon pickup, I again had a last minute change of pickup times.... Easily done via email. I would highly recommend Smith's for transportation needs in and out of Heathrow