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    Harbor Freight Tools

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    2 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (2 reviews)

    Ryan I'm customer service was amazing along with Layla! Thank you !!! Selection was outstanding so…read moremy husband ordered on lime and I went to pick it up. Steve was great and strapped everything in perfectly ! The value for the products was awesome but the customer service was outstanding! Thank you

    Literally the worst appliance department in the country (save for Greg he's a gem). This location…read moredoesn't know it's @ss from a hole in the ground. They don't even know how their own Corporate HQ handles deliveries with their own 3rd party vendors. Beth- one of the sales people is a snarky make excuses at every turn while trying to make you think that you are being pushy when you are just asking for information. The dept asst manager (if you get him on the phone) Mason will leave you breadcrumbs of help with lines like "let's see how it goes in the next couple of days, call me back directly and I'll take care of it for you personally". Then when you call for what you think will finally be some assistance after WEEKS of an item not being delivered, he will dodge your calls. And when you ask the poor lady who actually answers his line with "Is he there" & "is he telling you he doesn't want to take this call" and she says "uh huh"- tells you all you need to know about this "manager". I've been in touch with customer relations who was very interested in the timeline we experienced. Seems this isn't the first time something like this has happened with these people I mentioned . And before you dismiss this as a Karen rant I'll leave you with this: I was super nice and understanding with them for WEEKS until Beth the sales associate was super snarky and dismissive to us at which time the Asst Mgr took over and started his bs. Also as an update: Little Miss Snark Beth also went into their scheduling program and cancelled an appointment we had on a covered item that we had scheduled to fix an issue we had with a prior purchase. But that's ok because when I mentioned to corporate about the whole thing, they looked it up and saw that she was the one to do it. They were not happy about that. So something tells me Beth will get hers in the end. Also shout out to Mason for that call back, (eye roll)

    Ace Hardware

    Ace Hardware

    (2 reviews)

    I shop here occasionally as it is close to home and easy in/out. Usually service is fine. This…read morelast visit I was in an aisle for 15 minutes without any help. Granted I could have asked by seeking someone out. I took my question and the part to the desk where a young man answered my question with a few words and looked away to the computer screen. I moved on to pay and had to ask for a bag as the young man at the counter wasn't very interested either. There was a friendly young lady who smiled and said hello as I left I know I was paying a premium versus a big box store and expected more. Checking the same item at Menards I was paying almost double. Shame that locally owned stores don't train their staff to go out of their way especially when we can shop national stores for half the price. ACE should be the place but hasn't been above average lately.

    Finally a hardware store centrally located in our city. No more driving to the east end to get your…read morehome DIY supplies. Don't let the size fool you, they have an excellent inventory. I have always found everything I've needed for my home projects here. I even found a lawn mower blade for my sister's mower when the 'big box' store where she originally bought it from did not have it in stock. Just started painting the exterior of our house with the 'Clark & Kensington' brand they sell. It is an excellent product. We painted a light gray over a light brown with one coat. Bought the paint when they had their 30% off sale. The help and service I get from the employees and manager is the best in the business. My advice...save your money in gas and time and enjoy their great service and products by making this your new hardware store!

    Harbor Freight Tools - hardware - Updated May 2026

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