We go there all the time & know that are knowledgeable customer service people who are always…read morewilling to help.

Stopped by while in town (from Iowa) for thanksgiving, and I had a broken air fitting that needed…read moreextracted. This was the best place to stop! Not only did I get an extractor, but Mark helped extract it. Phenomenal service, and great staff. Got me all fixed up faster than doing it myself. Thank you all very much!

Every time I go into this Home Depot. It is met with mediocre service and high prices. Some female…read morecashiers don't seem willing to do their job, and some male managers aren't exactly looking at inventory properly in my opinion. This isn't really a safe Home Depot.

Home depot is fine to buy from but do not buy an extended warranty on appliances. The extended…read morewarranties will only repair the product up to the cost of the item or they will refund your cost of the item at the time you bought it. The company they use is Allstate Protection plans and they are no good. Most repairs are more then the cost of the item so your extended warranty is no good!

I love this store! Everyone is so helpful and kind. My children love the cat, too, Butter, I think…read moreit's called. It is adorable! Thank you True Value, you're my favourite hardware store!

Unlike the other reviewer, I have always had good service at True Value. 2 associates went out of…read moretheir way to find us a solution for missing parts. Plus, they are the only guys in town that sharpen lawn mower blades. The selection is not quite as good as Ace, but definitely a better service experience than Home Depot!

Sears Home Services provided us with outstanding service. Our Sears Elite Refrigerator stopped…read moreworking. Sears sent John from the Canon City Sears Store who arrived on time. John identified the issue and had to remove the refrigerator. John replaced it with a temporary replacement as he did not wish to inconvenience us (we truly appreciated his thoughtfulness) John repaired the refrigerator and returned it earlier than we were expecting, which we also appreciated. The crew that picked up and then delivered the repaired refrigerator back to us were always friendly courteous and obviously knowledgeable as they had to take it all apart and then replaced it all once again and in perfect order. They even offered to re-arrange the shelves if we wished. I strongly recommend John and the local Sear Stores to everyone. Thank you, Sears, and thank you John and crew. Signed Paul Carreras

Home Depot is just down the road, bypass this place! Terrible customer service! The large man in…read morethe chain saw department is rude & unprofessional. Attempted to return a piece of crap chain saw that I bought on Labor Day that wont stay running. All he would say to me is "no receipt, no return" I used my card to purchase again he said "no receipt, no return" This sales person should lose his job, I'm sure I am not the only customer he has driven away. In addition I am stuck with a brand new chain saw that doesn't run, "No receipt, no return." home Depot along with every other store in this country can use the card you used to purchase as your proof of purchase/receipt!!! Will NEVER shop at Sears again.

Now an Ace Hardware after TrueValue's Corp. bankruptcy…read more When a TrueValue, I tried to give them business before going to Ace in Canon, despite a smaller inventory. I prefer businesses local business to my Penrose home. I have spent much since locating to Penrose 5 years ago. With the Ace transition, I had hopes to do more spending here. However, not honoring a $5 Bday and $5 Ace rewards cards because it was based on Canon purchases just cost the store thousands in purchases from me. I could and would have been willing to change my home store, but was never given the option. Frankly, the travel time is so close, Ill just go to Knecht Ace in Canon. Apparently, customer loyalty means nothing. Folks at Knecht have always been nice to me, so they will get the bixlz as I continue my house remodel.... a kitchen, bathroom, and a shed rebuild. Canon can supply the plumbing, screws, nails, lumber, fixtures, tools, blades, bits, hoses, wiring, etc. Treasure that $10 saved. Invest it wisely!

I stopped by this Florence location and was immediately confronted, by who I assumed was the…read moremanager or owner. I told him that I was looking for Rich who is a longtime store employee. I am a veteran and retired from Federal prisons, and I am a black man. I think since the young man did not know me or remember me as a customer, he profiled me, it still happens. The store is not that large, anyone can be seen from the front counters, what did he think? I was going to sneak something into my pockets. I found Rich and purchased a 75.00 12 inch, which is probably more than it should have cost, the price of doing business in American "True Value".

Once again, downtown electric showed me how great they are. Re-wired my kitchen to support a new…read morestove I bought. Outstanding work! Very professional, timely, and efficient. I highly recommend

We hired Downtown Electric to retrofit twelve sub panels and replace one sub panel in an apartment…read morebuilding. Twelve of them were bid at $750 each. The one new panel was bid at $1800 because it had more circuit breakers requiring a larger panel. Upon completion of the work I noticed the one additional panel was not replaced as per the estimate, but instead retrofitted exactly like the other twelve with the addition of two spare,(not in use) circuit breakers. When I called to ask the owner Joey Bloomquist about it he attempted to justify,(or confuse me) with some excuse about how he figured out a way to make it work, and then agreed to adjust the estimate and subtract $800, (still $250 higher than the other panels) but only because he got called out, not because it was the right thing to do. If I hadn't said anything he would have let us pay the full $1800 for it. My focus is still on the estimate. The $500 permit charge sounds way too high. I looked it up online which was dated three days after the work was completed and learned it was only $183. (I'm thinking this guy really has some nerve. First the $1050 overcharge and now another $317!) I'm feeling personally insulted now. Keep in mind, the estimate says,"REIMBURSE PERMIT CHARGE... $500." Maybe this is worded too vaguely and should be clarified because this sounds like he's claiming he paid Regional $500 for the permit which is obviously not true. I called to ask him why he overcharged $317 and I finally get a call back with the hidden charges explanation. "I had to go to the regional office"..." I had to draw pictures"... "I had to discuss the job"... "I had to do load calculations"..."I usually charge $1000 for this,"(he wouldn't have gotten the work). None of the other contractors estimates showed any of these charges so it just sounded like more BS. His estimate was within range of the other two closest bids. The only reason he got the work is because of the cleaner retrofit vs the other bids which were for new panels. It feels like Mr. Bloomquist saw me as an easy pushover he could squeeze some extra money out of and I wouldn't even know it. Maybe it wasn't just me, maybe this is a common business practice with this company. I never expected so much shade from a company whose profession is lighting.You would think that doing $10,000 worth of business with him would earn a little more gratitude than disrespect.

We couldn't be happier with our gorgeous countertops!! We originally meant to just find out pricing…read morewhen we first went to AMC, but they had great prices, plus we got to pick out the actual marble slab that would be installed in our bathroom right then and there. Then, they were able to come and measure and install within two weeks. Plus, we changed our mind on the sinks and drains so we needed all new cuts, and they did it no problem!! Amazing experience all around so we will use them again to re-do our kitchen in the future!!

I was looking to get granite for my kitchen . After checking around Jeremy with AMC Building Supply…read morecame in $700 less than one of the larger companies in Colorado Springs. From the day I picked my granite to install was 3 weeks. They was a small issue with the install but AMC did everything they could to correct the situation and I am completely satisfied with my beautiful counters.

Went for mothers day flowers. They had a great selection of hanging baskets and the price for what…read moreyou get is very reasonable. They were comparatively priced with home depot but there was no comparison in the quality of the baskets. The service we received was awesome while shopping there. I just found my favorite feel good place to shop.

The employees are knowledgeable about all the plants they carry i was given tips on how to water…read moreand take care of my garden . All my plants I bought from them did very well . Will return this year to buy my vegtable and fruit plants