25 year old office chair. Parts not available to fix it but they sure had the part to make it…read morelast longer!

Called at 9:40am. Twice no answer on Monday morning. Website says they are open at 8:00am. That…read moresays alot. Will take my lawnmower repair elsewhere.

Their documented "lifetime hardware warranty" is a sham. They don't honor it to the original…read morecustomer and their customer service gave me excuse after excuse why they would not provide a replacement drawer slider. I will never purchase their products again.

Worst place to work for Human Resources have no feelings whatsoever when you complain to them. and…read moreit will mess with you mentally and the bosses are allowed to bully you with dark jokes with threats of being fired every day if you don't jump right away and make you think this the only job you can get and you will be compared to a worker who is in better health then you.

Been working on home renovations for the last year and this store has some of the most kind helpful…read moreemployees. Always quality products and organized. No complaints.

Found out today that Lowe's DOES NOT give veteran discounts. Only active duty. I know it wouldn't…read morebe much anyway , but it shows where they stand. Very disappointing. I guess once you retire, you're just dog poo. A Vietnam Vet

This store is beautiful, so clean and organized!! There are several employees available, ready to…read moreanswer questions, help you find materials for your projects, and make recommendations about products. Everyone is so friendly and kind! We purchased a large shop can after discussing the purpose and design of several models on the floor. The one we settled on has been perfect for our needs and seems like it'll last a very long time. We'll definitely be back!

If what you are looking for is the basic and most common item then they might have it. If it is…read moreremotely different from something common, drive 5 more mins to Lowe's/Home Depot.

Just had a new refrigerator delivered and they had done it again! Amazing service, friendly…read moredelivery crew and it was quick and speedy. The Home Depot app makes it easy to order and reschedule if needed! My appliance delivered on time and they have a tracking feature that lets you see window time and how many are ahead of you. This allowed me to do what I needed to around the house without wasting time sitting with fear of missing them. They gave me a call to inform me they were 15 minutes out which was great! I will use Home Depot again for my appliance. They also have really good sales on appliances all the time! I save over $1k on this Samsung refrigerator and I love it! She so pretty and shiny. I can't get enough of it.

If i could rate this place lower I would. After the store sent a 600 lb woman to my house with the…read more promise of delivery between 6 am and 8 pm we stayed home and lost another day of work to have the driver show up in ragged clothes, in a Chevy lumina 2 door, to tell us this is a ghost shipment, I didn't bring you anything. Then send a text saying he is returning the nothing to the store for a return trip because I didn't accept the nothing. The item in question is a 36×34×24 kitchen cabinets that i suppose was to fit in her backseat. Copy paste of message Your delivery from Home Depot LA Other Metro could not be delivered and is being returned.

I have not had the best experience in Lowe's since they went from specialists that could answer…read morequestions about your projects, to generalists who really can not provide the help I was used to. Tonight I had what seemed like a bad experience filled with mud information, but then one employee was amazing. Leshaka came out in the cold to collect carts just before closing. She asked if she could help to which I said I was fine. She still insisted on helping me and handed the boards I was loading to me despite the 37 degree weather. What an asset she is to this store.

Drivers sent to deliver my washer and dryer had no drivers license, did not know their social…read moresecurity number, valid car insurance or have a proper background check completed to get on to Barksdale Air Force Base. 3 times I had to reschedule hopefully they can get their process and checks straight to deliver. Time wasted to wait for the delivery only to find out the drivers are driving without proper documentation. Such an inconvenience.

Tubbs in Benton used to be a great place to shop, not any more. I purchased two of the very nice,…read morevery expensive No-Spill Gas cans from them. I purchase one a while back and wanted a second do to the increase in my need for more gasoline usage so I purchased another one. This it turns out has a defect that makes it very difficult to open and fill up. I went by to exchange it for one that was not defective since it was purchase from Tubbs. I was told that I would have to go to the company that manufactured them to warranty it. That to me is very poor customer service. I am very reluctant to return to Tubbs to purchase anything. If you asked me if I would recommend them. No I would not.

From the owner: At Tubbs Hardware, established in 1922 in Bossier City, we're your go-to for both residential and…read morecommercial equipment, specializing in power tools, gardening essentials, grills, and outdoor living products. We pride ourselves on our durable offerings and exceptional service. Beyond hardware, we embrace our local culture by offering unique Cajun gifts, decor, and our original recipe king cakes, ensuring a shopping experience that celebrates tradition and community. Visit us for a blend of quality, tradition, and local flavor.