For about 3 years my mom lived with me and in the middle of the summer I could see her slowing down…read moreand that soon I would need professional help. I started reading about memory care facilities and came up with four to review. By the time I got to the last place to review, Brookdale Utica, it was apparent I needed to make a decision ASAP. The decision was easy, Brookdale Utica, outshined them all by leaps and bounds!! The facility, including her room, was bright and cheery and the staff caring (always smiling), my mom loved the place. Although she did not stay for a lengthy time, her time was relaxing for her and me knowing she was in good hands. Thanks Brookdale Utica MC for taking such excellent care of my mom. Love You Guys!!!

I have recently moved into Pine Ridge of Hayes Senior Living and could not be more pleased. The…read moremanagement staff is very friendly and delivered what they promised when they promised, actually exceeding my expectations. My move was trouble free. The climate is friendly and peaceful. My wife and I were being greeted by our first names the first day we were here by staff and residents. The food is very good and there is plenty to keep you occupied if you want to be busy. I feel at home, needless to say my wife and I like it here.

My mother has been a resident at Pine Ridge of Hayes for almost 6 years. The Leadership and staff…read moreare top notch in their fields. They have many activities for the residents. The food is great. They take trips and bring in entertainment. I have always said they are the best kept secret in this area. Last but not least "they care!" I sleep easy at night knowing they are caring for my mother.

My one piece of advice if you are considering Shelby Nursing Center for your loved one. DON'T. My…read moremother spent approximately three weeks at Shelby. The status quo for the staff is "I don't know" or "I haven't seen her yet so I am unable to assess what is going on" or misrepresenting the amount of food my mother was eating. I spoke directly with Nurse Practitioner Paula (I was out-of-state for the first week my mother was at Shelby) who reassured me that my mother was eating 50 to 75 percent of her meals, but family members reported that my mother was eating only a forkful or two, with limited water intake. Even when we reported to another nurse and Nurse Practitioner the lack of eating, we were brushed off. One nurse was more concerned that we sat on an empty bed than the state of my mother. The Nursing Director also claimed not to know my mother was not eating. Additionally, Charlotte in the 200 wing of the rehabilitation section is rude and uncaring and should not be working in a rehab facility. My mother continued to rapidly decline, and it is my understanding that after two days of not eating the facility should have transported her back to the hospital if they were unable to care for her. This did not happen. She was also moaning constantly. We had to have her admitted to the hospital ourselves, where she received in-hospital hospice care. Realize that if you admit your loved one to this facility you will need to advocate for your loved one continuously. The unpleasant experience with Shelby has shaken my faith in the medical profession. There were a few bright spots with the nursing staff. Many thanks to Howard, Jason and Chiquita.

I WARN YOU IF YOU CARE ABOUT YOUR LOVED ONE STAY CLEAR FROM THIS FACILITY!!…read more ANYONE EXPERIENCING A SIMILAR SITUATION I HIGHLY ENCOURAGE YOU TO REPORT IT TO THE STATE. THIS IS THE ONLY WAY TO ENSURE THIS FACILITY WILL BE STOPPED!! State of Michigan Ombudsman 1-800-882-6006 Select Option #1 then Option #3 My mother was discharged from the hospital to this center, while it was the third choice on our list it still had decent Medicare ratings.... Boy was that wrong. Within 3 short days, my mother's health significantly declined and went unaddressed. By the 5th day I demanded EMS to be called even though "she was fine". Apparently a blood pressure of 70/50 is thriving. My mother was severely dehydrated, had blood in her stool and we were not informed, fluid overloading her lungs and had an infection on the verge of being sepsis. On top of her being put in diapers unnecessarily, she was left in a bed with urine soaked cloths for hours at a time because of their lack of response time and laziness. My mother was 1:1 assist to the bathroom due to fall risk after back surgery, but no where lacked the ability to get there or needing diapers. I gave the Administrator the opportunity to discuss this matter privately, however have not received a phone call back. I will make sure I make as many people aware of the safety & quality of care issues, lack of compassion, and inability to properly manage a facility know. It's quite apparent based upon LARA though the State of Michigan reporting (see pictures attached) that complaints are a common occurrence for this facility.

My husband resides at Waltonwood Senior Community-Sterling Hgts., MI. He is situated in Memory…read moreCare. For anyone stressed or unable to care for a loved one by oneself this community is a good option. Especially considering the lack of employees in every establishment WW manages to have everyday life for folks run & achieve the trajectory we as family hoped for. There is nowhere perfect--including at home. But WW affords my spouse a more safe environment than I did. Because he is an extrovert being with several people, participating (sometimes he only observes) in planned activity, including walking this outlet for him has relieved our collective minds! Keep Waltonwood Senior Living in your mind!

Honestly wouldn't recommend. I went to visit my grandma and I was appalled by the sight I was told…read moreI have a good imagination but I knew this was real when I walked into my grandmas room and seen bugs crawling around like her room hasn't been cleaned In months or even days. I even stayed for dinner with my grandma and the supervisor was beyond rude she nearly made my grandma fall by pulling her walker away from her I'm so sad I couldn't catch her name but I'm definitely removing my grandma from this nursing home ASAP not to mention my grandma said the food was terrible I also find a hair in my food I asked them what they did for people that are allergic to milk and they said "we give milk" and they laughed but I didn't find it funny

I would give a zero review if I could the workers are so rude. They will lie to cover up there…read moremistakes even when you have proof . Save yourself and your family the stress. The management SUCKS and they will say it's not the employees fault, and the way that they talk to the residents is unbelievable. Then there's a few of the aids that just don't need to be there. They need to have a major change in management and get rid of the bad aids and maybe things would change.

We love Shorehaven! Our dad has so many activities to choose from, they are using up to date Covid…read moreprecautions. We could not ask for a better place for my dad to live.