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    Happy Times Spa

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    1 year ago

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    Massage Envy

    Massage Envy

    2.9(63 reviews)
    1.1 mi
    $$

    This review is a 3-part review based on different therapists…read more 11/4/23 BELKIS: Belkis is 1 of 3 therapists that do Deep Tissue Massages and was absolutely HORRIBLE! First, Belkis used her elbows for almost the entirety of the session. I have a very high tolerance for pain as many of my massages were to help alleviate pain from either injury or surgery recovery, which is extremely painful, so for me to tell a therapist they are hurting me is a lot. I had to ask BELKIS to stop on several occasions, because she dug her elbow into me and put all her body weight into it and I almost jumped off the table on several occasions because the pain was mind numbing. I told her to stop on many occasions and she just acted like I was being a baby about it! I woke up the next day with a bunch of Black & Blues and was so tender the touch that if my husband tried to caress me, I cringed from the PAIN! all in all I would give BELKIS ZERO STARS!!! She does not even earn 1 star in my opinion. 12/8/23 NILDA: Nilda is the 2nd of 3 therapists at this location who does Deep Tissue massages, and I was very happy with how she performed. Nilda was very knowledgeable, skilled, and personable and had a nice range of hand strength. She had a knack for finding my knots and working them out. Of course, there were times when it hurt but that's the nature of deep tissue massages and working out tight muscles. By the end of the session, I was relaxed and limber. I give NILDA 5 Stars. 1/2/24 YAIMA: Yaima is the 3rd and final therapist at this location that does Deep Tissue massages and was highly recommended by Nilda. I am very happy to say that of the 3 she is by far the BEST. She was extremely knowledgeable and really knew how to hone in on all my little knots and tense areas. What I liked best was that she was able to focus on my very tender spots with minimal pain. She put a lot of effort into my lower back/Neck & shoulders and although it was very tense, she was able to work it in a way that allowed me to breathe through it without piercing pain. Don't get me wrong it hurt, but the method she used to attack the areas was amazing. By far the best experience I've had in a LONG time. I can't wait to return for another massage by Yaima! She is phenomenal and I recommend her highly. 5 out of 5 stars for sure!!! The location is maintained well, rooms are very clean, as well as the bathroom & waiting area. The front office employees are super nice and pleasant. I'm only giving the location 4 stars instead of 5 because the BELKIS experience was simply unforgivable! 1/28/26 UPDATE: Do date both Nilda & Yaima are my GO TO Therapists for much needed massages. They are both helping me recover from a Full Knee Replacement surgery and my Physical therapist, as well as my Surgeon are amazed at how much range of motion I have in such a short period of time. I get massages on a weekly basis (with my surgeons approval of course!) and both ladies really do an incredible job loosening up my super tense leg muscles. The hardest part of recovering from this type of surgery from what I've gathered is trying to get your muscles to loosen up enough to regain full mobility and flexibility. I love that I have 2 fantastic therapists because if one is unavailable I'm usually lucky enough to get the other. The weekly massages along with my daily physical therapy have me walking like all is well. I still have a long way to go but I am confident that my recovery will continue to advance with my girls by my side.

    HORRIBLE EXPERIENCE!!!! Therapists are great. Administration/owner are thieves…read more Charged me $70 for an appointment I didn't use. They say they sent a reminder which I clearly didn't get. How do I know? They tried sending me a text message while I was at their front desk and it didn't arrive. Proof I didn't receive it. Then I asked why I didn't receive the message for the 90 minute massage I had today? The person at the desk said "we don't send out reminders for same day appointments." Furthermore, if you do appointments through the Massage Envy app it uses a different reminder system then if you call-in the appointment. They also had me check email. Reminder not there. Owner/Administration obviously doesn't care about their clientele. They did nothing to correct the situation. It is obvious to me there is a deficiency in their process, and this is a problem between Corporate and the Franchisee. Not a problem between the Client and the Franchisee. My wife and I will take our business somewhere else and they will lose roughly $250/month in recurring revenue. Stay away from this place!!!!

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    Happy Times Spa - massage_therapy - Updated May 2026

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