I received a dental cleaning today, from Happy Teeth Dental at 12807 W Warren Ave, Dearborn, MI 48126. This was my FIRST TIME THERE though I have had my teeth cleaned many times in my 52 years of life. I was late and they accommodated me as I was told, they had 4 cancellations. Also, all my documentations and insurance verification was done ahead of time, over the phone and so my wait was really just a few minutes after signing in. So, no problem there.
The Workers there were pleasant, smiling and courteous. The problem was that my Dental Hygenist, the person who cleaned my teeth, "Suzy", was TOO FAST and therefore, NOT THOROUGH! This concerned me BECAUSE, I had not been to the dentist for a cleaning in SEVERAL YEARS, (had health and no dental insurance issues). I do brush regularly, and floss, I knew my teeth REALLY needed a thorough cleaning and was looking forward to this dental visit, but I was left disappointed. The feel and look of my CLEANED teeth, was uneven.
Though my Hygenist started off at at steady, slow pace, scraping and then actually brushing (cleaning) each tooth, at some point, she began to just run the brush back and forth across the teeth in my mouth, spending time on some, and barely touching some, I thought she was going to go back over the ones she did not to spend much time on but, no! Not even a flouride treatment and no spit and rinse! The cleaning and taking pictures of my teeth were over and she was gone. She didn't even HAND ME A MIRROR FOR ME TO VIEW HER WORK OR ASK IF I WAS SATISFIED. She was gone and the Dentist then came in and went over the procedure, showing me pictures of before and after.
Though, my teeth looked much better overall than they did before this cleaning, I still did not trust my cleaning. So I asked to use the restroom mainly for the mirror. As I looked at my teeth, it was as suspected. My Hygenist, had done an UNEVEN CLEANING. There was still build up on some of my teeth, even in the front. One side of my mouth was more cleaned and felt smoother, cleaner than the other side and some of my teeth in the back were not cleaned thoroughly as well. This office, took my insurance information, and expects my carrier to pay the bill completely and in full for this procedure, but Suzy, DID NOT DO A COMPLETE CLEANING job! Though, the staff were pleasant, I WILL NOT recommend, nor use this Dentist office again.
ON TOP OF THAT, she found I had cavities and informed me that my Dental Insurance did not cover the work, but advised /encouraged me, to "CHANGE MY DENTAL INSURANCE" to one of the ones she recommended, to have me come back so they can perform the work. NO WAY!! They did a shoddy cleaning job, so there is NO REASON why I would go back to trust them to do more detailed work on my mouth!
Truly, M. M. read more