So last week was my first time here. I got lost as it's in like a business plaza. But it's in…read moreGahanna and off Hamilton rd. Ms Jennifer is the sweetest women that I've ever meet! I'm 32 and finally decided to come to therapy to tale care of my mental health and she has helped me with so much all ready. The place is so clean they do offer water and coffee. They do follow covid_19 rules and regulations. They have these speakers in the hallway that plays smoothing sounds as a extra precautions to know that what you talk about in your session is kept private Because the rooms are so close. Can't wait to come back next week!

The care given my the trained staff is amazing, but my review is specifically related to the office…read morestaff and specifically the office manager. He will, rather than let you know there's an issue with insurance so you can cut back on sessions or make other arrangements, wait until the last minute and immediately charge you the full amount. It's a shame, as this would be otherwise a great place. As it is I cannot recommend that anyone looking for help go here.

The staff is really nice and helpful and I love my therapist. They have a lot of different…read moretherapists in this group and they helped me find the right fit for what i was looking for at their Upper Arlington location. I highly recommend this place for women's care!

Their staff is amazing. They have a conversation with you to try and place you with a therapist…read morethat will suit you, and It's super easy to change if you don't vibe. I've been going there for two years and they're awesome.

I have been a patient of Dr Phalen for 12 - 13 years, he has pulled me through the worst and sees…read moreyou on good days I have a lot of mental issues and life issues​, he is the best Dr and person to be in my life 5 Stars doesn't have a rate high enough. Dr Phalen is stars!!!

Highly recommend Dr. Phalen. He is passionate and dedicated to his work. He has helped me become…read morethe person I am today. I want to thank him for all he has done to help improve my life.

Just wanted to give a review for Stephanie Wilkerson. Never thought I would need therapy, always…read morebeen extremely strong. Had a family tragedy and just could not get through it on my own. I went to a variety of different counseling centers and never made it past the 3rd session, I do not like ridged, it has to be real. I met Stephanie, and It has been great, she taught me getting help is Wisdom, not weakness, she is as real as they come, inviting, friendly, knowledgeable, caring and compassionate. She gives deep thought to every meeting, she is an open book and has really helped me. You will be blessed to meet her, and she will help you get to where you need to go.

I was referred to Gregory Ritter by one of his colleagues as part of CCBT due to his proximity and…read morework hours. When taking the first appointment, we were promised that they will be accommodative with session timings to suit high school hours. Upon completing couple of sessions with inconvenient timings, when asked the provider to provide a slot after high school hours, Mr. Gregory Ritter personally informed that he will get back to us after a month in December 2022 with options however, there was no response from their office. So, in January 2023 I called their office back and took appointment, but a day later that appointment was cancelled by their office staff without our consent. When asked for reasoning, the office staff mentioned that Gregory Ritter does not want to work with us since we are not picking the time slots available during high school hours. Overall, we had a terrible experience with this provider and I would definitely NOT recommend Gregory Ritter considering the way he handled this situation. I think Gregory Ritter himself needs some counselling first.