Had a problem with our sewer line. Charged us $179 to tell us that we needed roto-Rooter out to…read morefix it. Being remote home owners, we were at a disadvantage of not being there. Seemed expensive for running a camera down the pipe and the assessment.

charged my daughter six hours of labor to put in a refrigerator waterline A dishwasher and…read morere-install a toilet. I know how long those jobs take and 6 hours is probably almost 3 times what it should take. had to come back twice to fix the leaks because apparently they are not very good at their jobs. my wife was there cleaning the house while the plumber was doing the work and said he was gone half of that time and sitting in his truck for another hour, probably worked for 2 - 2 1/2 hours. my daughter paid the bill before I got a chance to call them. I feel like they are trying to take advantage of my daughter because 1) she is a female and 2) her last name is Hispanic. Never use them again.

Poor quality work from under qualified technicians. They bumble around while you're being charged…read morealmost $100 an hour. (Also charged me a full hour each way on a 35 minute drive) First time I called was for a boiler. Having been new to boilers I was unaware of my need to top off the water tank manually. They then sent 2 people who then OVERFILLED the boiler and both stood there for 45 minutes to let it drain. Which I paid for. Unfortunately got a new install furnace done by them as well last fall. They cut the lines to my old ac condenser for the install and never told me. Was a nice surprise to find in the spring. I tried to use them one last time to bleed a boiler after not being able to find ANYBODY else. They waited 3 weeks until the the day before the appointment to cancel and say they wouldn't come because I was upset about my previous service. I think after spending 5k I'm allowed to expect good service, but they disagree. 0-10 if I could

I recently installed a tankless water heater and was having trouble getting hot water to my kitchen…read moresink. This company went above and beyond to solve my problem and I can not recommend them enough. They were super and I felt like they were going to do what it took to solve the problem! A+ rating from me!