I have not been to Hanger in a year or more and am hoping things have changed. I was in constant pain after I received my 2nd prothetic. I had shrunk to much to continue with the original.
Here were my problems:
The manager resented my consulting with others, even within the same company and told me I could not do this.
-
After the Initial period I could not get an appointment within a reasonable period of time when experiencing pain or a technical problem.
Within a week of getting my prothesis the lock broke and I did a dive on a concrete surface, and being out of the country I could not get it fixed. No one at the home Hanger ever expressed any concern nor was there an apology.
The most experienced prosthetist who worked with me was fired or let go. No reason was available.
Thus I sought help elsewhere at Advanced Prosthetics and Orthotics
which changed everything. Somehow Hanger found out and wrote
a letter telling me I could never use their services again.
C'est la vie in Santa Fe, NM.
Susan at Susanraku@aol.com read more