This was, by far, the worst Urban Air location we've ever visited. The facility was filthy,…read morefreezing cold, and clearly being run by unsupervised teenagers who seemed more interested in spraying each other with water bottles than doing their jobs. At the zip line and rock climbing area, where safety should be the top priority, the four teens working there were completely disengaged--only paying attention when I physically approached them. That kind of neglect is unacceptable when children are harnessed at significant heights. The café was equally disappointing. Most of the menu items were unavailable, and what we did receive--burnt fries and boneless wings--was mostly inedible. We've been to other Urban Air locations in San Antonio that are clean, well-staffed, and family-friendly. This location, however, felt chaotic, unsanitary, and poorly managed from start to finish. I would strongly recommend visiting another Urban Air location until serious improvements are made here.

Great place to throw a party where the kids can go play and the adults can just sit down!read more

I took my grandkids here recently with a Groupon deal and they had a great time. I would recommend…read morethis place as the help is awake and present, not just riding a clock. We bought no food but Icee's. It would be a good place for a Birthday Party. it's not cheap, but you can look for deals and find a way to let your kids have a really great time there. They always enjoy it.

It's funny every time we come here the kids have a great time. The environment is fantastic and…read morethey consistently blow that whistle whenever there's an issue so definitely this is the safest trampoline park in the area by far.

Wow! What a great time…read more This was my first time here but my boyfriend and his son have been here before and we all had a blast! They had almost everything you could think of in this place. We did almost every activity available to us. The only thing I wish was the pricing for food be a little more reasonable especially when you're purchasing for kids who may or may not finish it all. Overall, great way to exhaust your kid's energy for the day lol

Big "L" for this Cosmic Air…read more My kids and I frequent trampoline parks. We've been here a few times and have purchased the "mandatory" cosmic air socks many times. Today however, we came for a quick visit. Although my children were wearing non slip socks from a different park, they were told they had to "trade-in" their current socks for cosmic air socks, and that they wouldn't be returned. Big "L". As an observer, I was told I had to have their socks as well. Look, I'm all about safety. I also respect the rules of business. But this is bad business. What's more important, the safety of your customers, or lining your pockets? This is a money grab. If this is truly your policy, it needs to be highlighted CLEARLY on your landing page, not buried in the rules.

customer service is horrible. I had a $75 credit with full force Victoria. When I called to ask if…read morethey could reimburse me the $75 because my daughter was no longer going to be taking classes there, the lady told me all credits stay in the house. So, I guess they just get to keep my money for nothing. Horrible.

We have to say we were pretty disappointed with Manning yesterday for doing something young…read morechildren do not comprehend! I can also blame myself for not reading the fine print... I GREW UP KNOWING YOU EARNED MEDALS, NOT BOUGHT THEM! I had to explain to my granddaughter that she did not receive a medal yesterday because we failed to pay early just once! Even though they had my bank card on file and I told them they had my permission to run my card early that is why I gave it to them. Is this a credit agency?? Or a family oriented gymnastics?? I guess if you look at it correctly the customers that did not pay early, actually contributed an extra $120 per year! So who really paid for that medal? I saw another little girl teary eyed as well while her mother consoled her. I truly believe this is wrong and unnecessary...

Parking is not easy Kids heaven, lot of fun things to play…read morearound. It's great to have birthday party, the party experts assigned to each room were friendly and helpful. They served pizza and wings, they were great too. Everyone was happy.

Pros; - plenty of jump things for kids…read more - decent food nothing to boast about Cons: - staff are teenagers who care less about their job much less the safety of your kids so anything that requires their assistance but prepared to pay more attention! - not very clean and environment In all I'd look for better spot

3 and up can ride the gokarts as a passenger. The kids had a blast. For 4 it was $31 for a round…read more They have an arcade area, bounce house, and party area. We went another time to the bounce and arcade area and they really liked it.

Came here for a kid's birthday party. The inflatable room seemed fine. The arcade had MANY broken…read moregames. They took our money also. We alerted staff to one that the actual button was detached from it. We thought it was just the one but then the motorcycles were also broken and the staff knew about it but didn't put signs up. The basketball game had deflated balls and it seriously shocked both me and my husband. My finger hurt for awhile after being shocked. And there were other games that did not work but definitely took the money off children's cards. It was my nephews birthday and he pretty much lost his money on broken games but did not understand to tell adults what was happening. The fact that the staff knew games were broken yet were not turning them off or putting a sign was just unethical. Terrible arcade and business practice.

My daughter loves her gymnastics classes!…read more Not giving more stars due to my experience with Jennifer her attitude over the phone was unnecessarily rude and unprofessional. Also, parents should know that Coach Rafaela often yells at the kids and doesn't treat them kindly. The rest of the staff has been great though.

The first time we went in for a tour, a woman named Melody was in the office. She barely lifted her…read morehead and told us to walk around. No help at all. When I talked to Edna, she blew off my complaints and said Melody has been working there for a few years. So you hire rude and incompetent people and don't care. A couple of times , Jennifer answered the phone. Each time, she was rude and didn't want to help. Seems that they don't hire the best, but the office staff I Hope dont interact with children. I had two children there today for half day camp. There was no communication about buying sno cones today. The children felt left out and there is no plan for children who didn't have the $5. Surely the management could have helped them feel included and provided the treats. I know the response will be "then we would have to do that for everyone." No you don't. Communicate better and have a plan. We won't be going back. Staff are jist too rude to treat paying customers as though they're gum on the bottom of the shoe.

Monster Mini Golf We…read morebought our tickets to play mini golf on Groupon, and we showed up around 3:30 on Saturday. The two teenagers working the desk told us there would be a 40‑minute wait. That would've been fine--except the 40 minutes turned into a full hour. We ended up stuck behind a large 6‑year‑old's birthday party, even though the course itself only had about four people actually playing. Instead of letting us play through or staggering groups, they just had us stand around waiting with no explanation. When we started to play golf, they handed us gaming cards for the arcade, which was very confusing why didn't they give it to us in the beginning so we had something to do, but we didn't come for the arcade, and we weren't doing anything--they just didn't manage the flow well at all. A few positives: the bathrooms were clean, and the place itself is visually fun. But be aware there's no real food available--just tiny bags of chips--and no alcohol. The only drinks for sale are canned sodas. Overall, the experience felt disorganized and not worth the hassle. If you're planning to go on a weekend, especially with a Groupon, I'd say it's not worth the discounts.

This place is definitely a vibe. The mini golf course is nothing crazy but gets the job done and is…read morea lot cheaper compared to other mini golf courses in Houston. I just wish they had more than one course!

Love the mommy and me class with my 2.5 year old! They change up what she does each class so she…read moredoesn't get bored and the teachers are so friendly! Highly recommend

I grew up going here, now my kids go here. The classes are always good in the beginning and then…read morethe kids get bored. The birthday parties are good but they give you no time to set up before. My kids love going to the Friday fun nights but they recently went up in price and now it's about $70 for two kids that is out of our budget.