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    Hancock Whitney

    1.0 (2 reviews)
    Open 9:00 am - 4:00 pm

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    Personal banking

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    Ask the Community - Hancock Whitney

    Keesler Federal Credit Union Orange Grove Branch

    Keesler Federal Credit Union Orange Grove Branch

    (7 reviews)

    A warm THANK YOU, Thank You, Thank You, to Chantyl Sullivan for her Outstanding Customer Service…read moretoday. Upon entering the bank the lines were long and I try to never complain because I worked in the Banking Industry in the past and I understand how customers feel. Chantyl comes out and ask if anyone needed a debt card, cashier check or money order. I motioned that I needed 2 money orders. She led me to her office when she asked how was I doing and how could she assist me. I was so excited until I could have shouted all over her office. Halleluja! Thank you Jesus because she was really going to help me. I was so impressed with her professionalism and friendliness. I love Great Customer Service with a Smile. She typed the information on both money orders, presented me with everything neatly tucked in an envelop, presented my receipt, gave me her business card and experience form and I walked out with a Big Old Smile on my face. Chantyl you earned an A+. I sincerely appreciate you for your Outstanding Customer Service and for how you represented KFCU. I look forward to visiting your branch in the future. Thank you very much. Ms. IP

    Went to SW br to get a bill of sale to sell my car to my brother and previously working for the…read morecredit union I know the rep could have printed a blank bill of sale for us to sign and notarize. Instead Ryan informed me that I could go to Google and email him and he could print it out. What terrible member service! What happened to quality member service Keesler used to provide? I embarrassed to say I used to work there; you used to really care about members;what happened? Instead we went to Navy Federal and were greeted with a very helpful representative who assisted us with obtaining the necessary documents. Thank you NAVY FEDERAL FOR YOUR EXCEPTIONAL MEMBER SERVICE !

    Hancock Whitney - banks - Updated May 2026

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