Everything So after starting out really good I got…read morecancelled supposedly because I had too many transactions which by the way were all legit and legal. What kind of bank cancels your account because of too many transactions?? None were going to the Cayman Islands either btw !!

it is sucks when people have to wait for the bank to opens at 10 instead 8. They shall open 8 not 10read more

So happy to be a member of a credit union that treats you like family and not just a bank…read morecustomer. Caleb makes financing, and planning for your future an easy goal to reach. Bay St Louis Branch

I was treated rudely when I had an appt . I was never late on any loan payments ever. When I was…read morevery sick with Stage 4 cancer and then thyroid cancer it was hard to pay my bills. I paid over $3,000 in overdraft along with being charged a very high interest rate.

Very good bank with full service. Home loans , currency…read moreexchange , has a brokerage service in the area . Lots of online services too . Always good customer service both in Gulfport and Beauvoir branch . I have done business with them since living in NC in 2006. My only complaint is they are not closer to us in Hancock County nor in Slidell . There is a very nice former Hancock Whitney bank building for sale on 90 in Waveland that I wish Wells Fargo would buy !

I came in today to do a simple transfer today. I was assigned Sonia Bourgeois as a banker. She is…read moreHORRIBLE!! She was quite nosy asking questions about my accounts and when she found out my mother died she froze her account. I needed this account to buy a home. She gave me false information while reporting that my mom died. She got me in touch with someone in estate care and that last ALSO gave me false information, saying this process would take 7-10 days and was very condescending on the phone. Sonia seemed to have this smirk on her face the entire time. DO NOT GO TO THIS BRANCH!! Go to the Biloxi branch, much better customer service.

I have never had a bank that charged overdraft fees even if a deposit was made the same day, but…read morethis one does. I had a credit "pending" for 4 days but on fourth day they ran a debit through and charged an overdraft fee because "the debit time was earlier in the day".

From the owner: Keesler Federal Credit Union has proudly served communities since 1947, growing into the largest…read morecredit union based in Mississippi and one of the top 100 in the nation. With over $4 billion in assets and $1 billion in new loans each year, we're a trusted, not-for-profit financial partner for more than 270,000 members around the world. You'll find over 40 convenient Keesler Federal branches across the Mississippi Gulf Coast, Jackson, Hattiesburg, Mobile, and the greater New Orleans area, offering personal service, powerful financial tools, and a commitment to building stronger communities every day.

A warm THANK YOU, Thank You, Thank You, to Chantyl Sullivan for her Outstanding Customer Service…read moretoday. Upon entering the bank the lines were long and I try to never complain because I worked in the Banking Industry in the past and I understand how customers feel. Chantyl comes out and ask if anyone needed a debt card, cashier check or money order. I motioned that I needed 2 money orders. She led me to her office when she asked how was I doing and how could she assist me. I was so excited until I could have shouted all over her office. Halleluja! Thank you Jesus because she was really going to help me. I was so impressed with her professionalism and friendliness. I love Great Customer Service with a Smile. She typed the information on both money orders, presented me with everything neatly tucked in an envelop, presented my receipt, gave me her business card and experience form and I walked out with a Big Old Smile on my face. Chantyl you earned an A+. I sincerely appreciate you for your Outstanding Customer Service and for how you represented KFCU. I look forward to visiting your branch in the future. Thank you very much. Ms. IP

Went to SW br to get a bill of sale to sell my car to my brother and previously working for the…read morecredit union I know the rep could have printed a blank bill of sale for us to sign and notarize. Instead Ryan informed me that I could go to Google and email him and he could print it out. What terrible member service! What happened to quality member service Keesler used to provide? I embarrassed to say I used to work there; you used to really care about members;what happened? Instead we went to Navy Federal and were greeted with a very helpful representative who assisted us with obtaining the necessary documents. Thank you NAVY FEDERAL FOR YOUR EXCEPTIONAL MEMBER SERVICE !

5,I love Navy federal credit union .I think it's one of the top credit union around. Always…read morefriendly and courteous, Thanks Navy Federal!!

Nfcu SUCKS. They are rude and they DO NOT help their military personnel. We rented out our house…read morewhen my husband got a change of duty station. The people who were renting the house stopped paying rent. Just after ONE month only, NFCU froze our bank account and treated us like criminals, were extremely rude and unhelpful. They did not care at all about our problem, as "well, too bad, bur you gotta pay now or else". Bottom line, I am sticking with USAA, they are the total opposite of NFCU, and they have the BEST customer service.

I wish there was a star lower than 1. This bank has absolutely managed to run off an unbelievable…read moreamount of commerical customers. These people will hold your money on checks and cash that is deposited and tell you that it is policy to hold cash when its a certain amount. Giving you access to non of it. They are rude and need to find other jobs. Especially the branch at Courthouse road. The ONLY nice people are located at the crossroads branch and in Long Beach. If your looking to open a new account at a bank, avoid Hancock Bank at all cost. They are not your friend.

Do not use this bank. My 94 year old father had an account with Hancock Whitney and the bank did…read morenot notice that someone was stealing $600 per day from my fathers account....for months. I wrote to the president of the bank and no one has done a thing about the situation. Once they asked for my address but I have heard nothing from them.

I've been with Hancock Bank since 1978, personal and business accounts. I have never had an issue…read moreof any kind, and I use debit cards on-line a lot, everything runs through Hancock, never lost a dime. My most used card gets hacked about 3 times a year, they catch it every single time, they kill that card and send a new one I us one of my other debit cards, transfer money accordingly online. I've heard about others with issues and sounds like they played dumb or maybe they just are dumb, but you have common sense and are financially savvy this is a good bank because it seems they have little patience for idiots.

Stay at home order Conavirus (CANCER SURVIVOR) MOBILE DEPOSITED A CHECK SO I WOULD NOT HAVE TO…read moreLEAVE HOUSE. Handcock Bank locked my account, froze my money then called me. I did everything they asked me to do to resolve this just to be hung up on and treated poorly. I have been a Handcock Customer for 10 years. I asked them to void the check just unlock my account. Their response to me was that the check was already deposited. I asked how a check can be Fraudulent and be deposited? They then hung up on me. It saddens me that in this crucial time my hands are tied , my bills are late , my pantry is bear and they dont care. Day 3 still nothing.

I used their ATM to withdraw $50. I am not a member of this particular credit union so I was…read morecharged a $4 fee on top of my bank's fee. Their ATM dispenses $50 bills not $20's like most ATMs. I went in to get change but they would not give change to a non member even though I just paid $4 to use their ATM.

Ms. Jo was very helpful to me. She explained everything to me in detail and what I needed to do…read more Her customer service was exceptional and very professional.

The staff here are always friendly and I've never had any issues here. Convenient location close to…read moremy apartment.