The Jackson Hewitt on Walker South is unprofessional, when I arrived at the location I went up to…read morethe employee and asked if she had a long wait, she was prepping somebody else taxes and said nothing to me didn't even glance my way. So I didn't say anything and was just going to wait. Another lady shows up and stands on the other side of the panels. directly behind the lady chair the employee was working with, I was standing on the other side where the employee was. . I even had a conversation with the lady whom walked up to see if she was ahead of me with an appointment. she did not have one. ok great well I'll be next than. the costumer that she was working with finished and the lady who showed up behind me takes the spot. So I look at the employee and said I was her before her. she looks at me and say do you have an appointment. so you don't acknowledge me when I arrive to be put on your list, or communicate me at all up until than and than let somebody else skip me, I said no I don't but I was standing here waiting, I said if it's going to be a problem than I'll leave?? she tried to offer a appointment than but I just left. Communication is not there, you was rude when I walked up ignored me and you let somebody skip me, don't appreciate that at all and I've been with Jackson Hewitt for years. I'll be going to the Watson one.

NEVER, in all my years of having my taxes done have I had this much trouble with incompetent…read moreemployees, and such an endless hassle. This is the first and last time I will use Jackson Hewitt.