Wilson came out to inspect my ac unit. It is 26 years old and doesn't run as it should. He didn't…read morepressure me to try and buy a new unit just gave me recommendations. Very professional and kind. I definitely recommend this company!

Beware of this company. They are overcharging for HVAC systems. Three times as much as other…read morecompanies. They will put a lien on your house if they don't get what they want. Call ARC Electric in Wilder. They are family run. This company isn't anymore. They are SCAMMERS! I know real estate agents saying the same thing!!

Morgan fixed the electrical issue we had with no problem Our…read more100 year old home has a hiccup now and then He came over early and ready gave me options on how to address the situation Apollo is a top notch group and has helped us here in Clifton a lot Give them a call they can come out first thing Jimmy G and Chunli Clifton

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

i hate leaving bad reviews but I had to so I can warn other ppl first they didn't show up the first…read moreday so then they come two days later tried to charge extra money when we already paid then they were very rude I mean just horrible service you better calling another company trust me it's my fault though for not checking all these bad reviews first but won't happen again

They didn't finish the job. Left equipment and after damaging my home more, they are refusing to…read moreanswer Any emails or calls, and in doing so they have created issues in our lawsuit to the parties responsible for flooding my home. They took the photos and were hired and paid to issue a statement on what happened to make it less hard on a single mother with a child that has special needs, to provide a home that isn't full of the remnants of some lazy company that failed to provide what they charged and took thousands to not complete. They hired kids for the most part, then had my home at their mercy and when i let them know the workers tried to get business from us outside of what we hired the company for, and that equipment was still here.. they showed to take pictures (likely for an insurance claim on the materials) then they left it' all here, including the mess from the damage they made, and all i wanted was it finished.. so they smiled and said they'd get right back to us, and that was that. Unlike them, I'm not in the habit of saying things im not able and willing to back up with more than my mouth and welcome any resolution. It's saying more about them than me though if I'm only able to get a reply because i called them out on here.

Booked an emergency service with no time appointment. After phone call received a text stating they…read morewould be there between 6-8. Called the number from text at 8:30 to find out where they were and the automated system failed to connect me with a person, but tried to send me to the business hour office phone. Called again 30-45 mins later and demanded the prompter give me someone. He answers and tells me I should have never received a text message with a window. I said well I did and you guys didn't meet that expectation. I demanded the first appointment in the morning so I did not risk missing a second day of work waiting on them. He would not guarantee that so I canceled with them. I will find someone that can live up to their promises.

Leaks in underground waterline were located and repaired in a timely manner. I would use them…read moreagain.

Contracted by the home warranty company. Company was on the ball, contacted and scheduled ASAP…read more Work satisfactory completed next day. Thanks

I would strongly recommend thinking twice before using Kramer Plumbing based on my recent…read moreexperience. The company was sent by my Warranty Company. I don't typically write reviews but since I received a text message from the company urging me to I thought well why not. First, once the technicians arrived, the conversation immediately turned into additional upsells and extra charges beyond the original scope. Be aware of this because what starts as one repair can quickly turn into multiple suggested add-ons. During the visit, they removed and adjusted my dishwasher area. After they left, I discovered that the cabinet alignment and surrounding wood panel were damaged/misaligned, something that had never been an issue before. The dishwasher had previously been installed properly and fit tightly in the cabinet space. When I reported the issue and asked them to come back to correct it, the company denied responsibility and stated that it "was like that before" or that it required "trim work," despite the fact that the problem only appeared after their work. Even more concerning, after telling me they would not return to correct the issue, technicians later showed up at my house unannounced while I wasn't home. That was extremely uncomfortable and unprofessional. Ultimately, the warranty company had to step in and reimburse me so I can hire someone else to fix the damage. The only reason I let it go. My advice to anyone considering this company: Take photos before work begins Be cautious of upselling once technicians arrive Be aware that if something goes wrong, getting accountability may be difficult I'm sharing this so other homeowners can make an informed decision. I'll never use them again and I'm letting my 168K followers on social media know never to use them. And I see how the company responds to these reviews instead of apologizing for how their customers are treated they instead jump immediately to defense mode. Unprofessional and disgusting. Just be ware they show up to your house unannounced. If a company calls and client doesn't answer that's not permission to just show up especially after they already stated it wasn't their problem. And nothing further was scheduled bc at that point I was dealing w the Warranty Company. A complete lack of accountability for damaging my cabinet. If I could give zero stars I would have. Oh I paid them out of pocket and was reimbursed by the Warranty company after going back and forth for days. If you pay out of pocket I'd suggest calling your financial institution to file a dispute on any damages that occur. Hope this helps.

Don't bother these guys don't want to work. They were contracted through our home warranty company…read moreto come look at water heater. We waited over a week and they didn't even show up or call. I called him after and he played dumb and it was very pathetic. If you don't want to work don't tell people you're going to work. These guys are a joke and will only put you out. Find a reputable company don't waste your time. The reviews speak for themselves.

Tim was great. He does a lot of home warranty claims. I believe the majority of his bad reviews are…read morefrom these folks. Warranty companies don't want to pay your claims and delay you to the point where you just have the claim fixed yourself. My water heater claim took a month to repair. Unacceptable! Not Tim's fault. I'm blessed to have two water heaters and was happy to wait out the warranty company. Once Tim got the approval he had the heater done in 3 days. Will hire him for any work I need in the future