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Hancock Drain Service

4.2 (5 reviews)
Closed 8:00 am - 5:00 pm
Updated 3 months ago

Services - Hancock Drain Service

Drain repair

Plumbing inspection

Plumbing repair

1 More Service

Toilet repair

Hancock Drain Service Photos

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1 year ago

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11 months ago

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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

(61 reviews)

i hate leaving bad reviews but I had to so I can warn other ppl first they didn't show up the first…read moreday so then they come two days later tried to charge extra money when we already paid then they were very rude I mean just horrible service you better calling another company trust me it's my fault though for not checking all these bad reviews first but won't happen again

They didn't finish the job. Left equipment and after damaging my home more, they are refusing to…read moreanswer Any emails or calls, and in doing so they have created issues in our lawsuit to the parties responsible for flooding my home. They took the photos and were hired and paid to issue a statement on what happened to make it less hard on a single mother with a child that has special needs, to provide a home that isn't full of the remnants of some lazy company that failed to provide what they charged and took thousands to not complete. They hired kids for the most part, then had my home at their mercy and when i let them know the workers tried to get business from us outside of what we hired the company for, and that equipment was still here.. they showed to take pictures (likely for an insurance claim on the materials) then they left it' all here, including the mess from the damage they made, and all i wanted was it finished.. so they smiled and said they'd get right back to us, and that was that. Unlike them, I'm not in the habit of saying things im not able and willing to back up with more than my mouth and welcome any resolution. It's saying more about them than me though if I'm only able to get a reply because i called them out on here.

Kremer Plumbing Services - We have equipment for the smallest repairs to complete installation

Kremer Plumbing Services

(7 reviews)

Contracted by the home warranty company. Company was on the ball, contacted and scheduled ASAP…read more Work satisfactory completed next day. Thanks

I would strongly recommend thinking twice before using Kramer Plumbing based on my recent…read moreexperience. The company was sent by my Warranty Company. I don't typically write reviews but since I received a text message from the company urging me to I thought well why not. First, once the technicians arrived, the conversation immediately turned into additional upsells and extra charges beyond the original scope. Be aware of this because what starts as one repair can quickly turn into multiple suggested add-ons. During the visit, they removed and adjusted my dishwasher area. After they left, I discovered that the cabinet alignment and surrounding wood panel were damaged/misaligned, something that had never been an issue before. The dishwasher had previously been installed properly and fit tightly in the cabinet space. When I reported the issue and asked them to come back to correct it, the company denied responsibility and stated that it "was like that before" or that it required "trim work," despite the fact that the problem only appeared after their work. Even more concerning, after telling me they would not return to correct the issue, technicians later showed up at my house unannounced while I wasn't home. That was extremely uncomfortable and unprofessional. Ultimately, the warranty company had to step in and reimburse me so I can hire someone else to fix the damage. The only reason I let it go. My advice to anyone considering this company: Take photos before work begins Be cautious of upselling once technicians arrive Be aware that if something goes wrong, getting accountability may be difficult I'm sharing this so other homeowners can make an informed decision. I'll never use them again and I'm letting my 168K followers on social media know never to use them. And I see how the company responds to these reviews instead of apologizing for how their customers are treated they instead jump immediately to defense mode. Unprofessional and disgusting. Just be ware they show up to your house unannounced. If a company calls and client doesn't answer that's not permission to just show up especially after they already stated it wasn't their problem. And nothing further was scheduled bc at that point I was dealing w the Warranty Company. A complete lack of accountability for damaging my cabinet. If I could give zero stars I would have. Oh I paid them out of pocket and was reimbursed by the Warranty company after going back and forth for days. If you pay out of pocket I'd suggest calling your financial institution to file a dispute on any damages that occur. Hope this helps.

Hancock Drain Service - plumbing - Updated May 2026

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