1. Hancock and Johnston Dentistry

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Lubbock, TX

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Hancock and Johnston Dentistry

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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10 years ago

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Robert Grimes, DDS - Grimes Dentistry - Grimes Dentistry's doctors

Robert Grimes, DDS - Grimes Dentistry

3.6(14 reviews)
1.6 mi

After years of terrible dental experience I found Grimes and Simek. I have needed a root canal for…read moretwo years and I kept putting it off until the pain was unbearable. I just got home from the procedure and I am WOWED. These people care so freaking much about their patients it's unreal. You'd think I was their daughter. Being in a town which is new to me, finding a dentist was terrifying. From the moment I got there they ensured me everything would be fine and that they'd take great care of me. I let the dental assistant know I had severe anxiety after they had numbed me with a topical and she asked if I'd like nitrous. I said yes please. She got me set up and ensured I was okay multiple times. They numbed me up and I didn't feel a thing. The doctors and women who work here are insanely good at their jobs. I have never felt comfortable going to the dentist until now. Thank you guys. From the bottom of my heart! Thank you.

Make sure you are out of pain before you leave that office! Once you pay you are done, your "care"…read moreends. I've never really experienced tooth pain like this before but I'd rather suffer through it than deal with these people. Keep your wife, children and loved ones away. They treated me and my wife very poorly and handled everything poorly. Tooth pain is no joke but to them they get their payment and that's all they care about. Just an update he replied to me saying I scared the office girls when I never once spoke to any of them since this whole disaster started and I have call log to prove it, do you ? You messed up twice and the sad thing is neither time bothered you NONE of this had anything to do with the office it's all you and your poor handling of both situations. I just hope nobody has to go through this kind of pain and treatment! Shame on you for your work and your lies.

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Grimes Dentistry

Hancock and Johnston Dentistry - orthodontists - Updated October 2026

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