Good luck trying to get anyone to answer the phone to be able to schedule a procedure here.read more

Dr. Chand and the nurse practitioner are terrific. The office staff is not as good and had to call…read moreback multiple times because they either failed to note something I'd told them or they got the information wrong. And The Sterling office at least has run 45 minutes to an hour behind schedule every time I've been there.

I had an endoscopy and woke up after the procedure to foot pain. They admitted my foot had "tapped"…read morethe door frame. Turns out my toe is broken and foot bruised. And now they are saying they are not responsible because I kicked my foot - while unconscious!

This is a truly great center. All of the staff went out of their way to make me feel comfortable…read morewhen getting my EGD. I am a nervous patient but I felt in good hands. The facility was pleasant and clean, the doctors and staff were caring, and things were run efficiently with very little of the wait time that often happens at doctors offices. also worth noting, Dr Potru who did my procedure has been an excellent doctor and really helped me through difficult health issues that other specialists did not spend the time to address. overall i highly recommend this practice.

Dr. Kuperschmit is a great doctor due to his bedside manner, knowledge and patience with his…read morepatients. My initial consult was comforting and eased my worries about gastrointestinal problems. The front desk staff needs some work; they come off being rude and dismissive.

They simply do not answer the phone or keep you waiting interminably. Extremely frustrating.read more

I don't know if there's been a change in the front office staff but every time I've interacted with…read morethe receptionist it has been an absolute delight. Doctor Bayani on the other hand has come across to me as a medicaid rip-off artist. Prescribing tests that have already been done, which delays yet ANOTHER visit with him ($) and unnecessary procedures. I know medicaid patients are limited to whom they can choose but I would advise to look elsewhere.

Doctor Manalo was my family's general medicine practitioner for over thirty years until he decided…read moreto concentrate on internal medicine, which is his specialty, and teaching at Georgetown University. During the past thirty years Dr. Manalo has performed three colonoscopies, two sigmoidoscopies and two endoscopies on me. In each case my recovery was outstanding and I did not experience any problems. I have felt fully confident in his diagnosis which has led me back to him each time. He is a calm professional who treats his patients with the utmost respect and does not skip around the facts. He will explain in clear terms any condition he may find and provides solid recommendations for possible treatments. He does not push his patients into making decisions and ensures that they fully understand the pros and cons of how symptoms could and should be treated. During his time as my family's general medicine practitioner his diagnosis of any problems we had, his recommendations for treatment and his treatments were all spot on. On one occasion a pulmonologist recommended a treatment when a small spot was discovered on my lung during an x-ray taken during a military reserve exam. I consulted Dr. Manalo and he explained that the recommended treatment would definitely remove any problem with my lungs but that the medications recommended would probably destroy my liver and kidneys.

He may be a fine doctor in terms of content and expertise, but it's hard to know. Do not expect to…read morereceive your test results in a timely manner or to receive a return call. My husband has been waiting for test results (that the office confirmed had come in weeks ago) for about six weeks now. They claim that Dr. Herman has to be the one to reveiw and get in touch. He has called the office REPEATEDLY and is told the same thing every time-- a lie that the doctor will call him. If a doctor is too busy to perform this very basic function of his job he should no longer accept new patients. This is unacceptable to say the least. At this point, it's hard to know who is worse-- Dr. Herman or his staff (who also promised to return

My good friend said Dr. Herman is fantastic. So I called to make an appt, left a very clear…read moremessage with my contact info, repeating name and contact info on my message. Heard nothing, it has been days. Every time I call, it is a message to leave a message. So while this is short review, am confirming the other Yelpers on bad office management, whoever is running office is not doing this practice any favors. Called another Gastro, many miles away, for an appt...this doctor was highly rated on Yelp and I got a lovely person on the phone and an appt in less than 5 minutes. Waiting for days and no callback, no human answering the phone...ain't nobody got time for that!

Really really disappointed in INOVA Gastroenterology. My primary care physician referred me and…read morewhen I called to make an appointment (which was a feat in itself, having to leave a call back number multiple times in order to make an appointment), the scheduler said based on my orders it was urgent and that they'd want me in as soon as possible. She put in a note in the system (to check availability I assume?) on a Thursday and told me if someone hadn't contacted me by Monday to make an appointment, to call back. No one ever called, so I called a week later (today), and was told that they were instructed to schedule me 6-8 weeks out. When I asked about the urgency the original scheduler had referred to, the woman I spoke to today just said, "Well, the nurse reviewed your file and we don't have anything for 6 weeks." Needless to say, I'll be scheduling elsewhere. The fact that one person can cause such worry with the supposed urgency of a situation, while another is so unhelpful and shows such a lack of care is astounding. Not to mention, where was the call they were supposed to give me to schedule/inform me that they decided my situation wasn't urgent? I'm so grossed out by this place.

This review is for Dr. Neha Nigam who prioritize making…read more quick money with colonoscopies over patient care. I had a colonoscopy two years ago and felt like a car in an assembly line. I've been trying to get an appointment to see her, she only has afternoon appointments because her mornings are more lucratively spent conducting colonoscopies. Run away, don't see this Dr.

Urgent care as soon as we entered the ER.. Drs were quick to…read morediagnose my daughter. Great front desk team!!

The quality of care here has steadily declined. We feel forced into the ER because our Primary Care…read moreprovider ignores everything beyond basic growth charts and vaccines. Unfortunately, the ER experience is no better; the priority is clearly "patient turnover" rather than "patient wellness." Every visit follows the same script: Urgent Care dismisses us with ineffective antibiotics for a supposed ear infection, and the ER rushes to discharge us without investigating the underlying cause. The staff is increasingly irritable, and the doctors seem to rely on snap judgments rather than diagnostic testing. It feels like the Hippocratic Oath has been traded for the bottom line. We aren't here for fun; we are here for help that we aren't receiving.

Una excelente atención, atienden a mis dos sobrinos y a mi hermano Y nos encanta e lugar, dr jason…read morenikkah

The sheer ineptitude of their implementation of a clunky, labyrinthine scheduling/ checkin software…read morenegates the value of otherwise decent clinical care, wasting excessive time for the parents. The staff apparently gatekeep rather than facilitate patient visits. They don't/ won't easily answer the phone and appear too lazy to process a copay payment.

Trying to make an appointment, I have a referral in my hand. They want a bunch of records to review…read morebefore they even give me the appointment, but they want me to get all the records and fax them to them even though I have my physicians referral for the appointment. I will choose another place.

My experience with the Inova Health System is hit or miss. It's so big that many items, such as…read morephone numbers, on their website is outdated. I have had two different doctors say their scheduler will call me to schedule a followup or another department is to call. I hear nothing. They are good at trying you to get into one of their "new" screening programs your insurance will cover. Email responses from doctor's with other systems take 24 to 72 hours. At Inova, it takes as long as 10 business days.