Michael is a great Desk receptionist and probably deserves a raise just saying anything you need is…read morewithin walking distance and if you need fresh coffee at one in the morning, Michael got your back

Room smelled like mildew & old. Very used & abused furniture. Humid too. Overpriced for the…read morequality. Unfortunately, there isn't anything better nearby or we would not stay here.

A great little motel for a night's stay passing through the I-35. The owner was very kind and…read morewelcoming, and the room was clean and had everything we needed. We were happy to have found this spot and to support the local economy rather than stay at a chain hotel- you should, too!

From the owner: 20-room motel specializing in old-fashioned customer service. While we're not fancy, we do provide…read morea simple, yet comfortable setting where you can borrow books, bake pizzas, buy snacks/ice on the honor system, grill steaks, sit on benches, pet the dog, and just generally make yourself at home.

My husband and I traveled to the Waterloo/Cedar Falls, Iowa area for Thanksgiving and stayed at the…read moreComfort Suites in Cedar Falls during our stay. We checked in on Thursday, Thanksgiving Day, and checked out on Saturday. The front desk attendant was very pleasant. I did not like our room placement. Our room was next to the mechanics room. Throughout the night, it made loud noises that could be heard in our room. Our room was also next to the pool, which proved to be a high traffic area with noisy children and families. Parents also allowed their children to run screaming up and down the hallway. The room itself was fine. It had a separate couch and bed area. Neither the couch nor bed were super comfortable, but they did the trick for the two days we were there. The bathroom was nice and large and had a modern feel to it. There were some stains on the carpet. The breakfast had lots of options, from waffles to eggs, sausage, potatoes, biscuits, and gravy to fruit and cereal. They also offered milk, coffee, and fruit juices. The only downside was that the same food was offered both days. I was hoping that some of the hot food options would be different every day. Overall, this hotel served its purpose. We got a clean bed to sleep in and a hot breakfast.

One of the nicer hotels I've stayed at in the area, there's plenty of parking here and the entire…read morefacility is quite spacious with all the amenities you could want (laundry, pool, free breakfast, wifi, lounge area, etc.). The rooms are also reasonably priced considering how large they are compared to the standard hotel room, with quite a bit of room for the sofa and desk work areas. The bed was a bit firm for me and I didn't love having a lot of smaller pillows, but it was a good generous size with lots of linens. The bathroom and shower was also quite large, with plenty of space to move around. The breakfast was quite complete as well with all the juices, coffee, cereals, fruit, sausage, eggs, biscuits, potatoes, waffles, and other items that you could want to start the day. The dining room is fairly large though it also gets quite busy in the morning. Overall, this place meets the needs of any traveler and is located in a convenient spot near shopping.

Great staff very nice place good food they run out of eggs and oj I really liked the bedsread more

We were pleasantly surprised with our stay here. I'd never heard of AmericInn before, but I looked…read moreat reviews and I'm glad we stayed here. We were in town for a nearby running race, and choices for hotels in the area are slim. This seemed like a newer hotel, the same tier as Hampton Inns. Plenty of parking, though the woman at the front desk could have been friendlier. I'm always more concerned about the room quality though. And ours was clean and comfortable. We were only here for one night, but I would stay here again.

Wow! This place is modern, newly-renovated, and immaculately clean. The hallway still has that…read more"newly-renovated" smell. The decor in our room is super cute, with adorable duvets, a gorgeous orange desk chair and mirror (I'd buy both for my home, tbh), and lots of sensible storage. There are outlets for USB and USB-C charging, ample attractive lighting, and you have the option to close the opaque window shade, a sheer shade, or both. You even get your choice of a soft or firm pillow. The bathroom and mini fridge are immaculately clean. I can't recommend this place highly enough. I almost wish we were here for longer than one night, as it really is so nice. It's refreshing not to be grossed out by a hotel. The woman at the desk was friendly and efficient! I would definitely stay here again if I were passing through. I'm so impressed that I forgot to wait until morning so I can comment on breakfast. I'll do that tomorrow. After a gloriously hot shower with moderate water pressure, we're at breakfast. There is a great array of options. I'm having a banana, Oikos yogurt, and an egg white omelet (a circle of egg white and peppers folded in half--genius). My mom is eating her weight in bacon, a banana nut muffin, and a biscuit with sausage gravy. There is sausage, as well as a cheese omelet and a pancake machine. Lots of fruit, cereal, yogurt, bread/bagels, etc. If you're on Mason City, it's impossible to imagine a better option than this Holiday Inn Express. Found the flaw: Fox News on the breakfast room tv. :(

Amazing staff, clean and impressive accommodations. Lovely breakfast. The best experience I've had…read morein a long time.

Very comfortable and relaxing. Great vibe. The room was clean and the beds were so cozy. We had a…read morefun time in the pool. The people were all really friendly. The only down side was that the wifi was a little spotty, which made TV watching quirky. I'm leaving this place feeling refreshed and happy and would love to stay here again.

This hotel is definitely the better of the two main hotels in Charles City. We have visited the…read morearea multiple times and have never had a complaint. The staff are all very kind and the rooms are generally very clean with super comfy, firm beds. By the way, their showers have seats built into them which is super exciting. You better believe that after I washed the seat (you can never be too careful!), I sat on that sucker and enjoyed a hot shower for a long time and it was like heaven. The pool is open from 6am to 12am and their fitness center is 24hrs. I didn't work out, but I did swim and at 6am, the pool was empty despite the sold out rooms. So why four stars and not five? 1- There was a large toenail in my room. 2- When swimming, a very large chunk of blonde hair either real or a wig kept following me and trying to latch itself onto my leg. 3 - Hair dryer.... may have been faster to stand my the air conditioner and hold my head over the breeze. 4 - To most hotels everywhere: For the sake of anyone over 5'7" and weighing over 140, please see if budgets allow for bigger towels Again, we have visited before and the toenails and hair monsters were never an issue in the past so don't let that deter you. Still the top hotel in the town.

I can not express enough how wonderful this place is and the staff , Our car broke down and have…read morebeen stranded here and the general manager Tenae has made our stay as wonderful as possible, she's been right there to answer any questions we've had, she's been on top of making sure we have everything we needed for our stay and has also made her self a enjoyable person to talk and laugh with when I was bored and lonely... she even offered to go out of her way to give me a ride to a local place in town!!! I definitely would stay here again

Unlike "Santa F," I was admitted to this hotel, checking in fairly late thanks to their round the…read moreclock staffed desk. The room was quite comfortable and had a fireplace as well as a jacuzzi tub in the front room and a fairly spacious bathroom. Couch pulls out to a decent bed. Very clean. TV remote was kinda cheap but we managed. Breakfast room was crushing it with many varieties of tasty breakfast bits. Don't let one salty individual deter you. This is suite is sweet.

Manager named Ron, is extremely rude. Complained about incoming calls!! If this is a representation…read moreof the Super 8 by Wyndham hotels hospitality, then this man is in need of 'customer etiquette.' He clearly has an anger issue, has no patience...HE HAS NO BUSINESS RUNNING THE FRONT CUSTOMER DESK! AVOID THIS MANAGER -RON-AT ALL COSTS!

Overall, room appeared huge. No elevator service. The bedsheets pass muster with the black light…read more Unfortunately the rug looks like a Rorschach test. I did see a few things on the duvet on the other bed. New person at check in. She did well.

New owners (Paula and Ken) are wonderful hosts! Our stay was one night during Memorial Day…read moreweekend and what a great find -- delightful accommodations, wonderful breakfast/brunch and engaging conversations!!! Would return in a heartbeat.

This property is gorgeous and conveniently located. Our room was very comfortable with a private…read morebathroom that was surprisingly updated. The tasteful variety of antiques made the stay quite special. Breakfast was absolutely delicious and had a lot more variety than we expected. The homemade coffee cake which is available at all hours was one of the best I've had! The hosts are very gracious and generously accommodated our toddler.