STAY AWAY! I cannot begin to describe how inhumane and cruel the corporate powers-to-be behind this facility are. Long story short: we thought we found a facility where my mother with Alzheimer would thrive in. They said all of the right things, made us feel at home, and helped us as we prepared for this difficult move. 24 hours before we were bringing in our mom we were told that "corporate had reconsidered and there was not a spot available after all". No other explanation was provided and no one from corporate ever had the courtesy to respond to any of our begging voicemails or emails. To this day we still don't know what happened. Whenever I read a bad review I always wonder what the other side of the story is; believe me when I tell you that there was no justification whatsoever for this last-minute change of heart.
We were told this facility was owned by a 3rd generation family owner - Peder Johnsen - who is very involved with his residents and staff. Mr. Johnsen never had the decency to even talk to us. Choosing to place our mom in an assisted living was the hardest decision we ever had to make; we were finally somewhat at peace with our plan when this company turned our lives upside down and never even had the basic human courtesy to tell us anything. I have never witnessed an act so cruel nor have I ever experienced the level of cowardness that the entire corporate team has shown. If you are looking to place a loved one in a memory care or assisted living facility, I cannot tell you in strong enough terms how awful these people are. My only consolation is that I found out their level of cruelness before I placed my mother under their care. read more