The beds were comfy, the air conditioning worked, and the room was clean, so that was the most important part. And the hot breakfast was pretty good: they were serving sliced maple sausage links, scrambled eggs, and western potatoes the first morning, and then sausage patties, western omelets, and potatoes the 2nd morning. Aside from that, they had a waffle maker, Quaker oatmeal packets, cereal, plain bagels/white bread to toast, bananas, Yoplait yogurt, 1% milk, a juice machine, and then a coffee station in the lobby. The lady refilling the food stations was very friendly and did her job well. However, my friend and I noticed many poor design choices in the room (211) that was supposed to be newly renovated (at least I was told that the renovations in the rooms were all done): strange faucet placement in the corner so that your hand bumps the sink when you're washing; bathtub walls sloped inward so you have to do a balancing act while showering; no hooks in bathroom to hang towels or clothes; bathroom fan was very noisy and didn't seem to do much; bathroom door lock didn't work; room deadbolt was finnicky and I had to push/pull the door to the perfect configuration to lock it; no drawers or closet to put any belongings; fitted bed sheets were way too shallow for the mattress and kept popping off; and TV wouldn't let my Amazon fire stick connect to the internet. The lounge chair also looked like it was in rough shape, so I didn't use it (sat on the ottoman instead). I had read bad reviews for this place that made me nervous, but thankfully we didn't run into any major problems! My understanding is that management changed sometime last year, so evidently, that made a real difference. All in all a suitable stay, but might need another renovation in the rooms! read more

Hotel was dirty. Not the Holiday Inn experience I was expecting or am used to. I have never been in such a dirty Holiday Inn. The pool had no towels, my room was not cleaned properly. read more

The Diamond member parking space felt like a red carpet on which to land my rental Toyota Rav4. The art. Was. Simply. Fantastic. The gym had every tool required to get a good pump on. The pool was refreshing after a hard workout... perfectly warm. The comfy bed was like a festering womb for my feverish dreams. All too often, I have waking nightmares of paper jams and copy machines that won't stop spewing paper. The heaps of discarded scraps grow larger around me until I can't see or breathe. I succumb to choking in a despair of fiber and ink, and I know... in my heart... that one day, this is how I will die. I rate the Portage, Indiana Hampton Inn five stars. read more

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Do not stay here. This was the worst Hilton I've ever stayed at and as a diamond member I stay at a lot of Hilton's. From the front desk staff who's not trading to be in hospitality, to the elevator carpets that I can envision being in a homeless shelter, to the rooms with broken furniture and the smell of mildew. Don't stay here. read more

Worst Hilton ever. The only good thing I can say was that the breakfast staff was helpful and very friendly. The room was dirty and there was mold on the curtains. The door was broke. The closet did not have hangers, rod or a safe. The ironing board and iron were on the floor. While the hotel is undergoing renovations (which was not on the Hilton site), the elevator, ice machine and laundry area were very dirty. The smoke detectors on the first floor were covered and would not have worked if there was a fire. It was so bad, I took pictures. When I checked out, I told the front desk associate that I was disappointed with my stay and why. They shrugged their shoulders and said that I needed to talk to the manager. I asked for the manager and was told that they were not there and they were unsure when they would be there next. I am also reporting this to Hilton, but I would not stay here again. read more

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This place wasn't too bad. No, it's not a top quality Hilton, but we slept well, and there was a hot breakfast that was decent. We only stayed from 9 p.m. until 8 a.m., so we didn't use the pool or anything. We just needed a place to lay our heads and have a quick bite to eat before setting out on the road again, so it worked out fine for us. read more

Hampton Inn Portage - Hotels Near Me - Portage, Indiana

We did not read reviews for this hotel because we've stayed in many Hampton Inns before and thought they were all the same. We should have checked the reviews. The room was drab and needed updating. The lounge chair was missing despite an empty spot for one. The shower head was broken. There was no shampoo or conditioner even though there was a place for it in the shower. Worst of all, the fridge rattled loudly every two hours all night so we slept horribly. I often do not like the "free" breakfasts in hotels, but there were not even plain black tea bags available. I asked for one, and the woman in charge brought out one but did not replenish. When I wanted a second cup of tea she was gone so I had a weak second cup with the used teabag. There is supposedly remodeling going on, but after reading reviews today, it looks like it's been going on for over a year, and not even one floor is completed yet. We should have been offered a discount for that noisy fridge but were not. We would never go back to this Hampton Inn. read more

Good for a One Night Stay!! The last time I was in the Portage Area I stayed next door at the Holiday Inn Express. At the time it looked like this Hampton Inn was undergoing renovations. Sure enough, I was right, however, it is still a work in progress. As I learned some of the rooms are being updated and others have been updated but not all or not completely or at least that's what I was told during my stay. This is like many other Hampton Inn and Suites a cookie-cutter clone in terms of layout and decor. The front lobby and sitting areas at the entrance of the hotel look like they are relatively new. The Hilton app allows you to book your room ahead of time based on the type of room you selected. Before the pandemic, you were issued a 'digital room key' which was activated once the room was cleaned and around the time you entered into the app that you would be arriving. I loved this feature as you could just walk in and go straight to your room. Now the Digital Key feature has been disabled, although the app ( at least at the time of my visit ) shows you have the digital key option. My room was fairly large and clean. I booked a King Room as I was only there for the night. It was large enough for my suitcases and items I bought in town. The desk is attached to a long cabinet that houses a place to put luggage, a dresser and a TV stand combo and also connects to the desk. My room had a lounge chair and a very nice-sized bed which was very comfortable. The bathroom upon first look seemed bright and clean but when I went to take a shower the next morning I noticed the bathtub was old and stained. I guess the bathrooms are next up for the upgrade? If you are a business traveller like me, connecting to the wifi is easy, and the signal is strong. I was able to connect easily for work and for surfing/streaming on my personal devices. There are outlets and USB ports on the desk as well. The pool was closed at the time, and I was able to use the fitness center which was on the small side. It had some cardio machines and a few other items for a workout. Nothing spectacular. Breakfast was your typical Hampton offerings with hot and cold food choices, fresh fruit, dairy items and breads, pastries and cereals. There is a coffee station in the breakfast area as well. Overall a good eventless stay, but the hotel could use a sprucing up especially in the bathrooms and could have more items available in the fitness center. A good fitness centre should have multiple cardio machines, free weights, mats and exercise balls and a universal weight machine. There is room for improvement but no issues with staff, noise or the comfort of my room. I will try this location again once all the updates are finished. read more

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Three main complaints: 1. The desk clerk wasn't friendly at all. It wasn't even that late and you had to ring a buzzer for her to come out. 2. We reserved this hotel a long time ago and my husband was told that they had given away all of the rooms with queen beds. We had to squeeze three adults, a teenager and a ten year old on two double beds. 3. The mattress wasn't comfortable at all. Everything else was fine...clean and nice. The lady who does breakfast was really sweet. read more

With our plans being derailed by my severely broken shoulder, I needed someplace I could sleep after the disaster of trying to sleep at another hotel the night before and not being able to lay down I decided to try a nicer hotel and went with Hampton Inn. We didn't have reservations, I walked in and explained my situation to the clerk. He was very understanding and was able to set us up with a room. After the nightmare room we had a neighboring hotel the night before, this hotel seemed like grand opulence. The beds were comfortable, they had clean sheets and comforters. There were more pillows than a normal person needs, but just right to prop up my broken body. I loved that the outlets had USB ports for charging so we could just plug them in with the cords. The breakfast in the morning was good. Eggs, Sausage, Ham, Waffles, pastries, juice, cereal, etc. The only real complaint I had was that the elevator was sketchy as all heck. the door opened and closed slowly, the movement was jerky. At one point we were in it with another couple and we all wondered if we wouldn't have been better off taking the stairs even with our luggage. Overall it was a good experience. It's not the nicest hotel, there aren't great views, but it was comfortable and got the job done. read more

5/18/18 After almost 600 miles on the road we found ourselves in another Hampton Inn for this evening. Jesica, the night manager, was very friendly, and accommodating, she asked us if we would like some bottles of water when she noticed our Hilton Silver rating, a nice touch, our previous night clerk who was very nice did not ask, a slight oversight on his part I am sure... This H I is a little dated compared to the new renovated one on Bedford Pa... Little things i noticed were that in the new renovation all the new receptacles were the type that incorperated the USB ports in them so you only need the USB cable without a converter as well as in the plugs located in the ones located in the nightstand between the Queen size beds... You did not have to unplug the lamp or radio to plug the adapter in... But why when they replaced the toilets in the new renovation did they not get the open ring instead of the less sanitary closed ring seats ...? Tonight's older H I has the open ringed seats...! read more

This hotel had no toilet paper no free breakfast room keys that never worked no lighting in their parking lot no towels and nasty evening front desk help. We will never stay here again, no one or anyone should stay here. It's a 'Granchise' that someone is letting go to shit!!! read more

This hotel is horrible. We checked yesterday, July 11. The elevator is broken, and it doesn't have an inspection/code certificate. The pool is disgusting. It is pool is dirty and had a used bandaide in it. The pool area has food and debris all over. It obviously has not been swept/cleaned in days at the very least. The workout room is a joke. The carpet In the lobby has not been vaccuumed in who knows when, which wouldn't that bad, if you didn't have to eat breakfast there. The vending machines are broken. The ice machine on the third floor is broken. The hallways on the third floor smell like pot. Like super strong pot. No one cleaned our room today, and my daughter needed clean sheets. So I went down to the lobby (the phone in the room doesn't work) for clean sheets and a mattress pad. They didn't have any mattress pads, so I just got sheets. We are paying a ridiculous amount of money for a one star hotel. We only stay at Hilton hotels. Maybe not anymore. Hilton should be seriously embarrassed. Our room is clean and doesn't smell bad. read more

Not up to Hampton inn expectations. no digital key. 2 towels for 2 adults and 2 children, no tissues, no conditioner bottle in the room. No towel depository at the pool. No hot tub. Children had rashes after being in the pool. Oven was broken so no eggs etc. No yogurt, several baked goods not available no apple juice. Had to ask for plates, no heat covers for coffee. No ice in the morning. I Spoke with the manager and she said the towels and conditioner were per the owners. The owners apparently don't care about the comfort of guests. Really the worst Hampton Inn I've stayed at. I recommend not to stay here. read more

Hampton expected to be better as a Hilton property! Place is a dump. four nights, called for room clean each day.. finally received on last night. out of shampoo entire time. oven broken ..no hot breakfast. Under staffed. Room cards kept deprogramming even though very careful after first time. Constantly out of towels. Elevator quit on several occasions. Put towels in hall.. not picked up two days! Same with room trash. Marijuana being smoked by staff and residents alike. Smell it from laundry, and in hallways. Heavy use, not just a joint or two. Exterior full of weeds and parking lot dark. Many more issues. Plus side; Quiet at night. read more

This is the worst location I've ever been to. The outside looks old and the inside does as well. The elevator was shaky and I wasn't sure it was gonna make it up to my room. The room looks cheap but it's not it's $140 plus tax. If I ever come back this way I'll be sure and pass this place up. The front desk staff was friendly so that's the only good thing I can say about this place. If I hadn't of been 4 hrs in Chicago traffic and been rear ended at the last tollbooth stop of many stops on the toll interstate I'd of went on to another city to stay the night. Woke up and opened the curtain and noticed my view was a old dilapidated boarded up tavern. It was dark last night and I didn't notice that. Hampton hotel chain seems to have gone down but not in price.. no glasses in the room for $140 a night plus tax. It's not in a good area but was late when I got off the interstate read more

Hampton Inn Portage - King bed room Looks old - Hotels Near Me - Portage, Indiana

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Place is an absolute dump. Don't stay here. Drive 30 mins and stay somewhere else. Beds and linens are stained and smell. Workout room smells like cat piss. Humidity and stank from the pool engulfs you as you walk through the front door. Probably the WORST hotel I've stayed at in 20+ years of traveling. read more

This place is way better than I expected. Beautiful clean rooms, free WiFi, free continental breakfast too. Fully enjoying my (Stay-cation). The staff was accommodating and friendly as well as quiet. I didn't here the cleaning of rooms, or loud conversations among the staff. Nice home away from home. There is a one cup coffe dispenser in each room. That come in handy for my late cup of Joe, lol. Well worth every cent. When traveling, I will be looking for the nearest Hampton. read more

Hampton Inn Portage - Very clean rest room. - Hotels Near Me - Portage, Indiana

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In a handicap room since my friend had recently had surgery. The room was small and not easy to maneuver around with a wheel chair, walker, or knee scooter. The bathroom was decently diced with a shower that had a flat bottom (no lip or tub to try to climb over). So that was nice. Staff was friendly. Other rooms may be different. I just was not impressed with the handicap room. So small. read more

The unmown lawn, weeds in the plant beds, and very rough driveways should have been enough warning. On checking the room first: the bathtub was pitted, rusty and dirty. The bathroom tile was missing most of the grout. The bed area was musty, the hall carpet and elevator carpet were filthy. Bagel in a bag is breakfast, while the hotels around are setting up serve yourself breakfast. This is a horror and blight on Hampton Inn name. We went 25 minutes down the road and checked in to a clean Hampton Inn with full choices breakfast, and it cost less than the horror show in Portage. read more

I had just been denied access to a reserved hotel down the road because I did not have a CASH deposit for my dog. I was traumatized at 10pm in the cold and dark by being sent away. The folks at the Hampton Inn welcomed me with open arms and 2 bottles of water and a lovely clean perfect room for both me and my best friend (woof). I felt so much better! The care and concern with which I was treated extended to after my stay when the manager emailed to continue the hospitality. I will never stay at another hotel that isn't a Hilton! read more

Kind of off the busy parts but was amazing! Staff was nice and friendly, the lobby and hallways are very clean. The room are spacious and comfortable. Very clean for a hotel. I would stay here again! read more

I was disgusted and assaulted by their employees and service that they are giving. Black American woman which is manager above cleaning personnel brutally opened the door with her own keys while i was on the toilet and started screaming at us. I told her that i am sorry but she said in a rude manner "no you are not". Her cleaning personnel also black American lady was not letting us go with valley cart closing our road with her cleaning stuff. Very disappointed by this dirty rude and disgusting service. Unprofessional assaulting people. read more

Hampton Inn Portage - Hotels Near Me - Portage, Indiana

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We had to book this hotel last minute on 8/17 as a pipe in my parents home burst and we were visiting for my Gender Reveal party. I am pregnant and we just needed a clean and comfortable room. When we arrived they told us that they did not have the king room we reserved. They had 2 queens or they could upcharge us for a larger room. We asked if we could have it at the same rate and they said no. It was their mistake! We had a confirmation of our room. I was so exhausted from pregnancy and the pipe situation at home I said ok fine we will take the 2 queens. When we got into the room, there was a dead bug smashed on the wall... like huge. I went to the front desk and they said they could move us to another queen and my husband was already changed and in bed so I said forget it. I went to take a shower the next morning the bathtub was dirty and had BLOOD in it. I took photos. There was hair all over the bathroom floor- we dont even believe it was cleaned before our stay. We had an event to get to so I wasnt even able to shower before leaving as it was too late to switch rooms. We always stay at hiltons for work and pleasure and never have problems. We were really disappointed in this hotel. read more

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Just getting checked in. This is about 15 miles from Gary Airport where our N126M is waiting several days. Nice location, lobby and staff. Room on top floor as I prefer is just right. read more

Conveniently located to the Toll Road and allowing you to take the train into Chicago the next day, the Hampton Inn delivers on basic lodging for not a lot of money. However, the design leaves things to be desired. While it would make no difference at most interstate Hampton Inn locations, this location is actually out on its own. Despite this, the parking lot lights are not designed to put the necessary light into the parking lot and manage to put a lot of it in the rooms instead. It's definitely a little dated which would is forgivable for the price paid. Overall, I was happy with the experience and would likely stay here again. read more

Hotel room was clean and comfortable. WiFi was down in half the building and cold breakfast only, which we only found out AFTER paying for the room. Better breakfast at the McDonalds & Starbucks down the street. read more

This hotel was very nice and welcoming. I have added alot of pictures. I really believe the photos speak for themselves. The area around is must to desire, this is a hidden gem in a well desired area. If you want a hotel that can stand up against the nicer hotels this is it. The breakfast is excellent and the staff is wonderful. read more

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I've stayed here a few times for work. The staff is very friendly (The evening desk clerk has 15% off coupons for some restaurants), and always greets you upon entry. The rooms are spacious, comfortable, and clean. I like how there is a built in rack to set your luggage on. I usually stay at Marriotts, and this is definitely one Hilton property that makes me wish I was Hilton Diamond instead of Marriott platinum. If you are looking for a hotel that lives up to its brand, this is a great place! read more

Sheets not on bed all the way, had to remake myself! When remaking mattress cover had spot of blood...yuk! Bathtub would not hold wAter. Check in person not friendly. read more

I realize a Hampton Inn is not what everyone would call a five-star establishment, but this location is great at what they do. It's no boutique hotel; it's a franchised place one can experience all over, but the staffers here have been friendly the times I have stayed here both pre and post 2014(?) renovations. The rooms are clean and my expectations were met on my most recent stay in April 2014. The front-desk staffers were friendly, as was the manager Paul. The location is not near a lot walking-distance wise: there is a gyros place next door and a gas station next to that; a bar is across the street. Worth noting-the bathtubs here have an odd /unique feel to them, with a definite center-indentation running the length of the tubs to assist drainage. Although this is not any sort of a deal-breaker for a place to stay, it is one specific (strange?) thing I can recall about this specific property versus other Hampton Inn locations in which I have stayed and is mentioned only because it is such an odd thing to experience for me. If you need a jumping-off point for NW Indiana travels/sightseeing, this Hampton Inn is a great choice. I'll happily return again when in the area. read more

Very clean! Very friendly staff! Amazing prices!! Wish I would have brought the swim suits(Kids won't let me live it down!) didn't make it to the complimentary breakfast, but I bet it was amazing. I would stay here again, without question. The beds were extremely comfortable and the pillows fluffy, just how I like it. I'm going to try to plan my vacation this summer hoping they will accommodate my large family!! Totally worth the 5 stars. I wish I could give them 10!!! read more

I stay here every time I come back to Portage to visit, always very clean, staff is great, room is good. Free breakfast isn't bad, it is something different everyday and if you don't have time to stop and eat the have pre-made sacked snacks to go. read more

Attended wedding nearby. Had suite for two nights. This was the best hotel experience recently. The reception/breakfast area was very attractive and food good. The room was exceptionally clean, we'll stocked and very up to date! read more

This is a very nice hotel for the area. Clean and new, bathrooms are dated and feel cheap for Hilton brand hotel. Downstairs lobby dinning area is really nice and great breakfast. Would for sure stay again. read more

The location could use some new carpet. Seems like it was from the last century. Otherwise, the staff was friendly and helpful. The pool was nice and we even got to see a coyote in the back. Very close to the expressway which was handy. read more

Excellent. I think Hampton Inn in general has one of the best standards of service of any of the mid-level travel hotels out there.

By far the best experience that my boyfriend and I have ever had at a hotel. The staff not only knows what they are doing but they love what they do and you can tell in every intimate detail. When we checked in last night the front desk clerk called us on our room just to make sure we didn't have any issues with the room. This morning when we went to breakfast the dinning attendant is the sweetest woman ever. Hard workers, who are passionate is what brings back repeat customers. We will be back for sure! read more

The WiFi service sucks. ATT makes it difficult to log in.(every day, you have to log in, sign in) but the home screen to do this isn't always there, so you have to call them to walk you through it. It's different every time. The bath tub doesn't have a flat bottom so your constantly trying to keep your balance to shower. The shower head has 6 settings, but only 2 work because its clogged. And, you need 3 pillows stacked up just to keep your head off the mattress. I would not recommend this chain to anyone who has extended stays. Too bad, the staff was awesome in trying to make our stay the best it could be. That said, 2 stars for the hotel. 5 stars for the staff. Hope this helps. Thank you. read more

My family and I stayed there for 2 months due to a fire in our home . The service was wonderful the staff was very friendly no compliments with them! Even the breakfast in the morning was great, and hotel is very clean! We had a good stay at this hotel read more