Clean and pleasant. Spacious and great restaurant attached. Close to airport with transportationread more

Great staff, quiet, and clean rooms…read more Breakfast buffet was amazing Entire staff made stay very pleasurable.

It's a good airport hotel. Dominic is a great shuttle driver! Staff was well and supportive…read more Unfortunately restaurant staff wasn't as attentive and had to chase a few times to get items.

What an odd experience. I had a last min layover and were checking on my phone to see if I could…read morebook a hotel stay because it's next to the airport. The security come up to me and says something and I told him "sorry no habla espanol" and he says in Spanish, this is Mexico, you need to speak Spanish. Well I just wanted Hilton hotel to know that people can still travel without speaking fluently. I get by just fine with my translator app. What a rude thing to say to someone who is trying to book a fricken room there.

Great Hotel with clean rooms and great food in the restaurant, hotel is new and well maintained…read moreeverything is excellent here I felt like I was at a 5 star hotel in the states.

had my RayBan glasses stolen from the driver that takes you to the airport in the shuttle…read more Management was made aware (as per another staff member the driver had already been caught stealing things out of luggages and nothing was done) DO NOT STAY HERE

This is a nice clean hotel. Yet the power went out twice while I was there doing business. I asked…read morethe manager Patricia Ramos if they had a backup generator for such problems. She said no and she did not seem to care. In the morning I checked out and spoke to Silvia Perez again explaining my problem. She said you are in Mexico and not the U.S. You just have to deal with it. This has been my experience.

Review This review…read moreis specifically about the room conditions. The hotel itself is just ok. However, the rooms are by far in the worst conditions I've ever experienced. As you can see in the photos: the walls are filthy, there is dirt/mold in the shower & the shower head, the curtain rod rings are completely rusted, the shower liner is dirty, the air vents are dirty, the AC makes a banging noise every so often and everything just felt dirty. I never felt clean inside of our room unfortunately. It is clear that this hotel is very out dated. These rooms do not need to be rented out until all of them are completely renovated, especially at the given rate. This is absolutely NOT a 4 star hotel. This review is not a reflection to the desk, housekeeping,dining staff. They can only do what they can with what they have I assume. However, ownership is clearly getting over on people renting here. I would not recommend staying here nor will I ever come back. I am open to speaking to someone regarding a refund because of these poor conditions

Very nice, clean rooms, great air conditioning. Breakfast buffet was good. Starbucks next door…read more Will stay again!

Pretty much standard for a Fairfield Inn. The lady at the check in counter was very pleasant and…read morespoke both Spanish and English. The elevators are a bit small so if you're going up with a lot of luggage you might have to make several trips. The pool and gym were both adequate and the parking lot has a controlled entrance/exit. Breakfast in the morning was very good and there was a choice between Mexican and American style choices. Overall a very good stay.

Monterrey, Mexico can be an unsafe place to be especially in certain neighborhoods. But like…read moreplaces in the US it also has some great places to recommend. Hotel NH Monterrey is located right next to an outdoor mall. With a ton on restaurants that speak both Spanish and English and even a lot of US based restaurants like Chili's. Nice hotel you'll enjoy.

My favourite hotel and only place I stay in Monterrey. The location is halfway between the airport…read moreand the city centre but there's plenty to do. It's right next to a massive mall with a big food court and high end restaurants along the outside. There's also a walmart behind the mall so everything is easily accessible. The hotel has everything you need. There's always free bottled water, infused water and fruit at the reception. The rooms are very modern and clean. The gym is very nice and equipped as well, with free water bottles and towels as well. The views from the rooms at any side of the hotel are always amazing.