Clean and pleasant. Spacious and great restaurant attached. Close to airport with transportationread more

Great staff, quiet, and clean rooms…read more Breakfast buffet was amazing Entire staff made stay very pleasurable.

What an amazing hotel. I think may be brand new. The rooms are high end with all amenities…read moreincluding wireless charging. Bathroom is great. Bed very comfortable. The food is fantastic. I had dinner in the restaurant and my group had a group dinner another night. Excellent. The breakfast bar is what you expect from an upscale, international hotel. The eggs cooked to order station is the hit of the show. There is a mall directly attached to the hotel with many shops. The staff is very friendly. Highly recommend.

When arriving for our stay for the World Cup the front desk informed us our rate was too high and…read morebooked us our same room at a lower rate. They were very friendly and the hotel was relatively clean. Had a great stay.

I recently went to Monterrey, Mexico by myself. I was visiting my daughter who teaches there but I…read morestayed in the hotel alone. First and foremost, I felt secure every moment I was there. I loved the little security cover on the peep hole and the fact that personnel were nearly always present in the hallways. My room was on the first floor and quiet as could be. I had wonderful sleeping here on the comfortable king sized mattress. I also had a small couch which was terrific for reading. The room was completely and immaculately clean. The bathroom was very modern and impeccable. All of the staff were super friendly. The gentlemen at the front desk would let me speak Spanish even though we all knew their English was superb. I also enjoyed the breakfast buffet each morning, nice variety and also clean as a whistle. I used the pool each night and by that time it did need to be skimmed otherwise it was decent. It does have construction right next to it and the refurbishing of this hotel has not been completed on the walls which surround it. In the hallways there were the new, modern tiles and then there were areas with the seen better days carpets. There were state of the art doors and others which badly needed to be replaced. Once the construction has been completed, I would love to revisit and give it 5 stars. I would definitely stay here again, it was a most enjoyable experience.

AC Hotel Monterrey Valle is located in the tony suburb of San Pedro Garza García in the Monterrey,…read moreMexico metropolitan area. The hotel is stylishly decorated and in a prime location, with a hospital, urgent care facility, pharmacy, 7-Eleven, and a premier commercial district (Plaza Comercial Distrito Armida) all within a block of the hotel. I stayed at the property during the 2024 winter holidays, and, once again, AC Hotels delivered the total package that I've come to expect from their brand: #1. Location: I usually prefer to venture far from my hotel when traveling, but I absolutely loved the vibe in this area. With an abundance of young professionals and multigenerational families frequenting the commercial district, the neighborhood felt hip & cosmopolitan and lacked the stuffiness & eye-rolling I experienced in a more exclusive and insular part of San Pedro Garza García. #2. Comfort: On my last trip to Mexico, I stayed in a property in Mexico City (Centro Historico) where English language programming wasn't available on the TV in my hotel room. I received subpar service from a restaurant on the property. I could also hear street noise in my hotel room despite being on a high floor. My experience at the AC Hotel Monterrey Valle was a complete 180. I arrived around midnight and immediately started watching a series on Netflix that I started earlier that day in Las Vegas. Service was consistently great. The property also offered a spa-quality experience that included serene mountain views, plush bedding, an overall quiet environment, and modern conveniences right at my doorstep. #3. Quality: Building on the concept of living within your means, I subscribe to the belief that a hotel should at a bare minimum offer similar amenities and be as nice as the place where you live. I felt right at home at AC Hotel Monterrey Valle!

Beautiful hotel with convenient location and spacious room! They have lobby and rooftop bar as…read morewell to relax and rejuvenate! The staff is very friendly but have some language barrier? One of the distinguishing feature is beautiful open balcony that offers 360 degree views!

Comfy beds, top notch facility! Restaurant on site!…read more Great location and great price for this location. One of the nicer hotels I stayed at via Hilton and The price was right! Nice decor in the room, comfy bed. Ac is ice cold. That's all that you can ask for when you travel. Great customer service. Everyone that works here is friendly. I would definitely stay here again.

The hotel is clean and update enemies. Feels safe, parking could use more lighting for evening amd…read moreroad is not well lit to local food options in mall. However, the small bar and restaurant is impressive. Easy access and to find with Buffalo Wild Wings t entrance from highway. Exercise room and pool adds activity when traveling alone. No views from restaurant outside but it is on industrial park!

THE PEOPLE: Far from home I enjoy places that extend a welcoming environment through their actions…read moreand words. Holiday Inn near the Universidad Autónoma de Nuevo León is that kind of place. It isn't the fanciest or newest hotel I've experienced. But the positive level of personalized attention and service from the staff at the front desk, the restaurant, and the room cleaners is really appreciated. THE FOOD: Wherever I travel I always enjoy trying new foods. The staff at Holiday Inn near the university always help me explore the menu as well as put together special dishes for me to try. LIFELONG STUDENT: I enjoy learning something new all the time. As I speak a little Spanish, my trips to Mexico give me an opportunity to learn it better and better. The staff at Holiday Inn near the university always help me learn more while I stay here. By the 3rd or 4th day, my memory is refreshed and we're doing pretty well communicating more and more in Spanish. It makes the stay more enjoyable and I feel like I've learned more Spanish in a convenient, non-stressful way. Because we can always kick back over into English if I blank out on a Spanish phrase or word. SUM UP: If you're interested in seeing and feeling the friendly, personalized culture of Mexico, you might not seek it out at a Holiday Inn. But you'd be wrong if you missed out on this place. It's professional, friendly, helpful staff make the place really special. Give it a try.

Best Hotel service , rooms , lobby , restaurant , and so elegant ! Awesome staff that will go far…read morebeyond their duties to ensure the best stay in Monterrey ! This is where you want to stay and the complimentary breakfast is wonderful !

This hotel is located right in the center of the city…read more The streets near by are busy so when walking please use caution and remain attentive to all around you. This hotel has at least ten floors. The inside is very modern, bright, clean and has a great open concept. The rooms are somewhat small, but do have vinyl flooring that is quiet when walking on. The bed was comfy with a nice king pillow. The bathroom is spacious with a stand only shower. The elevators were quick and the pool is outside. Breakfast is offered with your stay each day. The good vast options provided are excellent from eggs, rice, beans, bacon, sausage to fruit, yogurt, potatoes, cookies, muffins, chilaquiles to quesadillas. The breakfast option also offers a cook to order chef who will make anything you desire or anything on their menu for an additional cost. Near by, you'll find plenty of pharmacies, a few taco places and a McDonalds along with a 7-11. Overall, a wonderful stay, everyone was friendly, attentive and ready to be of service. Recommended, for a great stay.

This hotel has been recently renovated. The staff was so nice to our group and so accommodating…read more The rooms are quiet and all furnishings are new. It's in a great location and only 10 minutes walk to the plaza. The Front desk is staffed with English speakers who helped our group immensely. The Internet is fast in the rooms. We ate breakfast and dinner there for a week. We have a lot of people in our group and all commented about the food. It was delicious. The only negative thing is the elevators. There still doing some renovations to one of the elevators was not working. That left two elevators with one being an express elevator and not stopping at every floor. This became a problem at certain times of the day.