Pretty much standard for a Fairfield Inn. The lady at the check in counter was very pleasant and…read morespoke both Spanish and English. The elevators are a bit small so if you're going up with a lot of luggage you might have to make several trips. The pool and gym were both adequate and the parking lot has a controlled entrance/exit. Breakfast in the morning was very good and there was a choice between Mexican and American style choices. Overall a very good stay.

When arriving for our stay for the World Cup the front desk informed us our rate was too high and…read morebooked us our same room at a lower rate. They were very friendly and the hotel was relatively clean. Had a great stay.

I recently went to Monterrey, Mexico by myself. I was visiting my daughter who teaches there but I…read morestayed in the hotel alone. First and foremost, I felt secure every moment I was there. I loved the little security cover on the peep hole and the fact that personnel were nearly always present in the hallways. My room was on the first floor and quiet as could be. I had wonderful sleeping here on the comfortable king sized mattress. I also had a small couch which was terrific for reading. The room was completely and immaculately clean. The bathroom was very modern and impeccable. All of the staff were super friendly. The gentlemen at the front desk would let me speak Spanish even though we all knew their English was superb. I also enjoyed the breakfast buffet each morning, nice variety and also clean as a whistle. I used the pool each night and by that time it did need to be skimmed otherwise it was decent. It does have construction right next to it and the refurbishing of this hotel has not been completed on the walls which surround it. In the hallways there were the new, modern tiles and then there were areas with the seen better days carpets. There were state of the art doors and others which badly needed to be replaced. Once the construction has been completed, I would love to revisit and give it 5 stars. I would definitely stay here again, it was a most enjoyable experience.

Great hotel near the Ave Morelos which i found to be there downtown central area. Great shopping…read moreand plenty of dining spots. The hotel offered a great room service menu and air conditioning with a working heater. Another plus was the side table clock which had usb ports and two power outlets. Such a convenience that is often overlooked in more expensive hotels. The front desk was super friendly. Pool was closed the entire time i was there which they should post on their website for those looking to enjoy the pool. Id stay here again.

I was visiting Monterrey and was looking for something other than breakfast tacos so I checked out…read morethis hotel when I noticed their breakfast ad on the side of the hotel building. Good breakfast buffet with different stations such as made to order omelettes, mexican breakfast, pancake and French toast, fruits, pastries, juices, coffee etc. This is as close as I could find in the area that offered American traditional breakfast as well as Mexican items.

I stayed in this hotel during my vacation in Monterrey, Mexico. It was recommended to me by a buddy…read moreof mine who grew up in this fine area (San Pedro Garza Garcia). After landing in Monterrey's airport, and going to eat with my buddy, he dropped me off at this hotel. I noticed that the surrounding area is clean, safe, and quiet. Checking in was no problem, and I opted for an upgrade, since having a great view of the city was very important to me. I got a 2-bed room on one of the upper levels. The room was spectacular. It was nicely decorated, sizable, with great amenities. There was a separate area with the shower and a bath tub, where I was able to relax while enjoying the view of this magnificent city. The room had a Nespresso machine, which I used to complement the morning coffee I ordered through room service. The food available here was great, it was very tasty, and prepared with a good balance of ingredients. I didn't have time to check out the gym nor the restaurant, but I was able to explore the surroundings. Across the street sits Metropolitan Center, a great place for fine dining. There is also Fashion Drive, which is a huge indoor mall with many great offerings. There are nightclubs in the area, but I did not have the opportunity to check them out, either. Daytime or nighttime, this place has plenty to do, and it is very safe. Later on, I learned that San Pedro Garza Garcia is the most affluent part of Mexico. It shows. My stay in Grand Fiesta Americana was a very comfortable one. It exceeded my expectations, and I plan to come back in the near future.

Beautiful hotel located in a huge building with many amenities and centers for entertainment…read more Clean. Professional. And bilingual/accommodating staff. Loved our views from anywhere in the building. Just beautiful. Breakfast was my favorite. Amazing variety of food with one of the best views in MTY. I would return and would absolutely recommend to others. Happy I was able to experience this with my cousins and my mom and my Tia.

What an amazing hotel. I think may be brand new. The rooms are high end with all amenities…read moreincluding wireless charging. Bathroom is great. Bed very comfortable. The food is fantastic. I had dinner in the restaurant and my group had a group dinner another night. Excellent. The breakfast bar is what you expect from an upscale, international hotel. The eggs cooked to order station is the hit of the show. There is a mall directly attached to the hotel with many shops. The staff is very friendly. Highly recommend.

This hotel is located right in the center of the city…read more The streets near by are busy so when walking please use caution and remain attentive to all around you. This hotel has at least ten floors. The inside is very modern, bright, clean and has a great open concept. The rooms are somewhat small, but do have vinyl flooring that is quiet when walking on. The bed was comfy with a nice king pillow. The bathroom is spacious with a stand only shower. The elevators were quick and the pool is outside. Breakfast is offered with your stay each day. The good vast options provided are excellent from eggs, rice, beans, bacon, sausage to fruit, yogurt, potatoes, cookies, muffins, chilaquiles to quesadillas. The breakfast option also offers a cook to order chef who will make anything you desire or anything on their menu for an additional cost. Near by, you'll find plenty of pharmacies, a few taco places and a McDonalds along with a 7-11. Overall, a wonderful stay, everyone was friendly, attentive and ready to be of service. Recommended, for a great stay.

This hotel has been recently renovated. The staff was so nice to our group and so accommodating…read more The rooms are quiet and all furnishings are new. It's in a great location and only 10 minutes walk to the plaza. The Front desk is staffed with English speakers who helped our group immensely. The Internet is fast in the rooms. We ate breakfast and dinner there for a week. We have a lot of people in our group and all commented about the food. It was delicious. The only negative thing is the elevators. There still doing some renovations to one of the elevators was not working. That left two elevators with one being an express elevator and not stopping at every floor. This became a problem at certain times of the day.

AC Hotel Monterrey Valle is located in the tony suburb of San Pedro Garza García in the Monterrey,…read moreMexico metropolitan area. The hotel is stylishly decorated and in a prime location, with a hospital, urgent care facility, pharmacy, 7-Eleven, and a premier commercial district (Plaza Comercial Distrito Armida) all within a block of the hotel. I stayed at the property during the 2024 winter holidays, and, once again, AC Hotels delivered the total package that I've come to expect from their brand: #1. Location: I usually prefer to venture far from my hotel when traveling, but I absolutely loved the vibe in this area. With an abundance of young professionals and multigenerational families frequenting the commercial district, the neighborhood felt hip & cosmopolitan and lacked the stuffiness & eye-rolling I experienced in a more exclusive and insular part of San Pedro Garza García. #2. Comfort: On my last trip to Mexico, I stayed in a property in Mexico City (Centro Historico) where English language programming wasn't available on the TV in my hotel room. I received subpar service from a restaurant on the property. I could also hear street noise in my hotel room despite being on a high floor. My experience at the AC Hotel Monterrey Valle was a complete 180. I arrived around midnight and immediately started watching a series on Netflix that I started earlier that day in Las Vegas. Service was consistently great. The property also offered a spa-quality experience that included serene mountain views, plush bedding, an overall quiet environment, and modern conveniences right at my doorstep. #3. Quality: Building on the concept of living within your means, I subscribe to the belief that a hotel should at a bare minimum offer similar amenities and be as nice as the place where you live. I felt right at home at AC Hotel Monterrey Valle!

Beautiful hotel with convenient location and spacious room! They have lobby and rooftop bar as…read morewell to relax and rejuvenate! The staff is very friendly but have some language barrier? One of the distinguishing feature is beautiful open balcony that offers 360 degree views!

Monterrey, Mexico can be an unsafe place to be especially in certain neighborhoods. But like…read moreplaces in the US it also has some great places to recommend. Hotel NH Monterrey is located right next to an outdoor mall. With a ton on restaurants that speak both Spanish and English and even a lot of US based restaurants like Chili's. Nice hotel you'll enjoy.

My favourite hotel and only place I stay in Monterrey. The location is halfway between the airport…read moreand the city centre but there's plenty to do. It's right next to a massive mall with a big food court and high end restaurants along the outside. There's also a walmart behind the mall so everything is easily accessible. The hotel has everything you need. There's always free bottled water, infused water and fruit at the reception. The rooms are very modern and clean. The gym is very nice and equipped as well, with free water bottles and towels as well. The views from the rooms at any side of the hotel are always amazing.