I would give 5 stars except my Mobile key didn't work and I had to return to the front desk to get a physical key. Not exactly what you want after a long day but she was super nice and got me a key fast read more

Could work on cleanliness and sanitation but staff is fine, tv is my room was off center could definitely make sure the tvs are mounted properly read more

The rooms have been updated! As well as the common areas like the lobby and breakfast area. The renovations were still happening during my visit so breakfast options were limited and offered in the meeting room. Room was clean but missing the soap in the bathroom, assuming there is still some work going on and not all rooms are complete. read more

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I was between 1 and 2 stars but decided on 1 for a few reasons. The digital key is garbage. We didn't get into our room until around 30 minutes after arriving at the hotel. It eventually worked (after we had already gone to the front desk because we got sick of waiting) but still irritating. They also tried to charge us for our room at the front desk despite the fact we already paid online. We showed that and they corrected themselves, so no big deal. But still, these delays when we just wanted to go to sleep were indicative of poor management. The primary issues were with the quality of sleep itself. The f-ing fire alarm went off before 5am for no reason, or maybe it was the smoke alarm, but either way it was simply an error not an indication of anything alarm-worthy. This to me is absolutely inexcusable. People were also being loud in the hallways as late as 1 in the morning. And maybe this isn't completely the hotel's fault, but it's an indication of the clientele and it kept us up way later than we wanted to be. Breakfast was extraordinary, especially those little hot dogs bites, but the fact that I got only 4 hours of sleep here makes this a 1 star experience. If you have something important to do the next day and need good sleep, DO NOT STAY HERE. It's twice the price of a cheap motel for the exact same experience. read more

Great employees, lots of parking, clean and well lit, fast elevators, lots of nearby restaurants and shopping. I enjoy staying here. Highly recommend. I received a welcome text and used that to get questions quickly answered. I'm about to try the fitness center. read more

The air conditioner is comically loud and I can see from previous reviews it has always been so. The bed is a step up from the floor, very hard and painful on my hips. We chose Hampton inn because the beds are historically comfortable. This particular Hampton inn feels very run down. Will not stay here again. read more

I booked a one night stay for a wedding. Multiple other people have booked one or two nights also. Front desk was very friendly and helpful. When I walked into the room it looked like a normal hotel, but once the ac turned on it smelt like it hasn't been clean or wet for a long time; very musty. I woke up to a stuffy nose and scratchy throat also sneezing . There was dusty all over the light fixtures and lamp shades. Black mold all over the bathroom ceiling from the humidity. Ceiling falling apart in the same area in very room I visited. Rooms were not vacant or cleaned in a while. They provide breakfast. My boyfriend brought me an egg omelette (fake egg) with cheese (grainy), a hard boiled preserved egg, pork sausage (very fatty and bigger than normal breakfast sausage), and Chobani peach yogurt. read more

Hampton Inn Carrollton - Hotels Near Me - Carrollton, Georgia

I am being generous by leaving a one star review as this hotel was the worst I've ever stayed at. Hampton inn should feel ashamed. The smell in the room was absolutely horrific it made me nauseous the entire time. There were nasty stains on the wall and the ceiling's were falling apart. Please don't waste your money here and go somewhere else. read more

Traveling on business I spent the night here. The staff was very helpful/friendly. Hilton honors members usually receive bottled water upon checkin- but this hotel went one better. They actually personalized the bitter with a handwritten note and a bow. Just a cool touch to a routine check in. The breakfast bar also had a Health Dept score of 100! That is always appreciated in the road. Kudos to the staff! I'll be back. read more

Unfortunately, I left a bit disappointed because the one night stay was smooth enough until checkout. I was charged for a service that was not available, the internet. It wasn't about the cost of the service, it was more about the customer service. I was told "it probably didn't work because there were other people on it", not really sure how that is my fault or why I should still be charged for that service. read more

Stayed one night during a business trip for a client nearby. Looks very modern and staff was friendly at check in. Room was pretty clean and plenty of space. Only complaint was my bathroom smelled like urine. Couldn't get past the smell. read more

I travel almost weekday for work and can't believe this place has a 1 star rating. I base a lot of my travel decisions off of yelp and this ranking makes me nervous! This hotel should be a 4 to 5 star hotel. I have absolutely nothing wrong with my hotel room or the staff. The front desk was incredibly helpful and my room was spotless. Please do not base your decision off of the first two reviews. One guys have a 1 star rating because of slow internet...life is too short sir and it's not slow. Secondly, it's sounds like the 2nd review got himself in trouble because he was too drunk and loud. The are both terrible reviews. This hotel is above average! I can definitely tell it's not used as often as some of the other ones in the hotel chain. I would definitely stay here again. read more

I'm honestly pretty shocked this place doesn't have better reviews. I was a contractor in Carrollton and stayed there intermittently from January 2014 til a few months ago. They just built a new hotel downtown, but before that, Hampton Inn was definitely my top pick for a hotel in the area. Still, it's not a bad second choice if the Marriott is booked up. The lobby was always super clean. I never had any cleanliness issues with my rooms. The front desk staff was super nice and remembered our names. The breakfast is your typical Hampton breakfast, and the gym is your typical 2 treadmills and 2 elipticals. If you need to stay in the area, this is a solid second choice. I have no complaints. read more

front desk workers gave us the wrong key twice, the elevators were two months past due on safety inspections and the a/c didnt work well

This is the worst experience I have at a hotel.You cannot call out on the land line,ac didnt work half the time and loud.The wifi was on and off all day.Vending machines were not stocked and they do not have breakfast.Spend your money somewhere else. read more

The cleanliness of my room was poor. My experience with the customer service was ok but if you stay here I suggest you bring lysol. With a room so blatantly nasty I'd fire their entire cleaning staff if I could. The good about place is their continental breakfast, large room size, and its convenient location to food and shopping, but the nastiness of the rooms override all of that. read more

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Cannot hear tv with AC unit on. Max volume cap settings on tv are 55. Customer service attention is on queue. Attendant came to room and went through all the tv settings to override default. Nada. Next allowed me to test another room for tv volume for possible room move. Same with other room. Even with AC turned off, volume was below par. Don't stay here if you wish to watch television. read more

Staff was fast and polite at the front desk. That means a lot when you've been in the car 10 hours with an upset 1 year old. The room was very clean. We couldn't have asked for a better experience! read more

Hampton Inn Carrollton - 2 queen bed room - Hotels Near Me - Carrollton, Georgia

Had to stay over for niece graduation and we decided to get a room here, so glad we did. MS. Felicia was the best and the young man who checked us in was hilarious and nice ( sorry forgot your name). The room was clean and the air was blasting away, we had to turn it down. The only draw back was by 10 I was Starving and everything seems to be closed at around what 10 so we opt to have pizza hut to deliver and it was pretty good. So don't wait around for food. Now I do have one complaint about the hotel, how can you have hot oatmeal with no butter come on, really no butter that's like having a Reese cup with no peanut butter it goes hand in hand. So other than that I was good. Oh and Ms. Donna thanks for the late check out it was a big help since I wasn't sure how long the ceremony was going to last. So if you are anywhere near here drop by for some rest, hopefully they will have butter next time read more

Reserved 2 rooms for 2 nights. We were part of a very large family group in town for a wedding. The room was clean, hotel staff friendly and helpful and breakfast was plentiful. The outdoor pool was good size and clean. Hotel is centrally located near grocery, TJ max and restaurants and is next to the Holiday Inn Express. I'm not sure why previous posts only rated it with one star. I have absolutely no complaints. read more

This hotel is not the best Hampton I have ever been in, but it's okay for one night during a business trip. The room was clean, the bed was comfortable, and the bathroom was nice. The shower was tall enough for me with good water pressure. The front desk staff and the staff at breakfast were all incredibly friendly. The breakfast was great, and I appreciated the different varieties of tea that they had downstairs. The carpet in my room could have used another vacuum, but was otherwise okay. The wifi was very slow- too slow to use YouTube or Netflix, which was not great. A man was outside the hotel soliciting guests about buying makeup, which I really didn't appreciate. Good place to stay if you need a spot, but don't count on it being like some better Hamptons. read more

If I could rate this hotel with no stars I would. I have never stayed at this hotel, however; they are very rude and disrespectful here. They made unnecessary charges to my credit card when I did not authorize them to. I simply put some rooms on hold for some family members coming in town and they charged me as if I booked the rooms. Last time I checked you are allowed to hold some rooms without being charged over $100 each room. Who the hell purchases more than one or two hotel rooms ? Management is rude and you really cannot speak with a manager over the phone because either managers do not want to handle customer issues, or they are running a scam to take people's money. Either way it goes i will never stay, book, or reserve a hotel at this Hampton inn or any one for that matter. read more

Nice hotel, but extremely slow internet access.

My room is perfect. Staff are friendly. Breakfast is amazing. No complaints! I definitely recommend this hotel to anyone.

I cant even dignify giving this place any stars but am forced to give it one due to the nice breakfast lady. Im in from New York for a week training at a local facility and they recommended my co-workers and I stay in the Hampton. My room was decent enough in terms of size but had a rather unpleasant odor. I dealt with it since I didn't plan on being in the room that much anyway. Next was the tiny exercise room that consisted of 1 treadmill, 1 olypitical and 1 bike. A bench and a set of freeweights and some Swiss balls. As a person that likes to stay In shape this was highly disappointing. But then the best was yet to come... My co-workers and I (two females), went out and about town. We came back in around 2AM. I guess they don't have many guests coming in at that time and probably got put off by the fact that a guy was with two women but the hotel general manager, Heather, followed us to my coworkers room. We were drinking so were a bit loud and we decided to go to my room to get beer. I opened the door and was talking with the girls and I hear this Woman come up behind me and start yelling to stop at once. We then turned to see this woman, Heather, yelling at us and telling us to leave the hotel at once and that she is calling the cops in 15 min. This was all said in a highly hysterical tone. I was trying to calm her down telling her that we would be quiet and that she was the one making all the noise but at this point she didn't care. She said she was calling the police. She then electronically locked my coworkers out of there room. As the girls were going to the desk lo and behold the police show up... 4 of them. At this point I was in my own room and they kept drilling the girls as to their male friend that was Bald, lol. After all is said and done the cops knew they had nothing and Heather did an about face and apologized to my coworkers and offered a reduced rate?!? But not before imparting a bit of wisdom to them to never let a man talk to them like that... What can I say... if you want a stinky room and the possibility of jail time because you are a bit loud and not of Anglo saxon decent your right at home in this Hampton Inn. read more

I have stayed here over 5 weeks for business. I would rate it average, but probably you best bet in Carrollton. Cleaning in your stay is spotty - many days where my trash wasn't emptied for a few days when it was full. Would by nice when staying to long to have a sheet change and vacuum in the room half way through the stay. read more

The facilities were nice, for Carrollton, but the employees are less than helpful, and honestly quite rude. I would stay next door at the Holiday Inn Express before setting foot in this place again. They will stick you with extra charges. read more