Breakfast is very good. Staff isn't friendly. Internet is bad. Streaming devices not allowed. Room is fine, clean, but nothing spectacular. It is a good value for the price. There's not a lot of options in Aachen, but next time I am not staying here. Say hello to Stella (the cat).
I am a Diamond member and I'm entitled to a late checkout based on availability. I spoke to the front desk at check in about the late check out and it was all good. On the day of departure late checkout was denied and I was forced to carry a super heavy luggage around town. read more