Had a click and collect purchase delivered here recently whilst I was away, because I'd had RM deliveries to my address stolen (blacked out photos of delivery proof to an address that doesn't exist, then neighbour bringing ripped up packaging dumped in her garden, manager of PO promised to call back but never did etc...).
Went to collect, because it had been marked as delivered by the delivery company and scanned in by Post Office staff, so I had a code. Was told it was not there, and asked quite forcefully if I thought the customer service rep was a F-ing liar when I said it must have been delivered since they scanned it in.
Far as I can tell, they stole this one too.
Hampstead, London attracts criminals. read more