Aline she was my technician today. My experience was excellent with her. She's super nice and…read moregentle. I recommend her 100% and I love this location.

Only excuses, not sending my refills to my pharmacy, Very disappointed with Sanitas. They failed to…read moresend my prescription refill to the pharmacy, and when the pharmacy called, they denied the refill had been approved. I had to go back a second time and ask for a supervisor because the front desk staff was unhelpful. This process was frustrating and should have been handled correctly the first time.

I've never had any complaints and I have done many procedures in this place. I will keep going…read morethere for the foreseeable future.

The person that did my vitals when I came in was cold and gave me attitude. The nurse that put my…read moreIV did it wrong and my arm went completely numb and swollen. when I told her something was wrong she didn't believe me and made me feel bad for being scared. worst hospital experience ever!

My husband & I are new to this center. So far we are extremely pleased with the service. Their…read morecustomer service is top notch! Both times we have been greeted by super pleasant front desk personnel. Vicky took our blood work, Carmen our chest x-rays. Both very sweet, thorough, and knowledgeable. Our doctor, Dr. Lamas, took time to explain every detail from our lab results. He was so wonderful, even gave us his personal cell phone number to contact him anytime we need him. That's a first!! Annie, a sweet young lady from the referral desk, has accommodated our appointments beautifully. We haven't been able to find anything to complain about. Highly recommend you try them. Stay healthy!

Being a patient for a while now, Dr Calafel has great bed side manners, spite of how busy she is ,…read morestill call her patients to follow up , office staff treats you with respect and love , nurses always make you feel better with their care , the exercise classes are great and for all our needs and conditions, the Tai chi and meditation teacher always brings new knowledge to our class ... every one in this center is committed to make our lives better, is all , we seniors need .

La Dtra María C Ortega, es muy Profesional,Superbrillante,Su inteligencia te convence a Confiar en…read moreElla,Su Clínica está impecable,desde q entras notas la Organización, Su buen equipo de trabajo,el trato y una Música instrumental suave donde llegas a relajarte totalmente, la Decoración es preciosa,en Verdad yo he quedado Satisfecha Paciente Lisbet Para la Dtra,Muchas Bendiciones

First let me start off by telling you that the entire staff is awesome. Second, I have never had…read moreHealthcare Profesional of any kind, spend the amount of time with me that Dr. Ortega, did on my initial assessment . SHE ACTUALLY LISTENS!!!! Dr. Ortega's level of knowledge and expertise is evident from the moment you meet her. She is genuinely interested in helping you! I immediately knew I wanted her to be my primary care physician. I have been with Dr. Ortega for sometime now and I have to say that I am blessed to have met her. Since I started treatment with her, I have never felt better. She not only has me optimized me, she has optimized my life!!! Thank you Dr. Ortega, for going above and beyond also for your genuine quality of care!

Please note this review is not for this center. It is for the center in Palmetto Bay. I can't find…read moretheir location on here. I went yesterday for my annual checkup and I had a very bad cold and was losing my voice. I walked in again today because I felt worse and really needed antibiotics and prednisone. I have a chest cold, fever, cough, congestion sore throat wheezing, and a very bad cold. I spoke to MARIA BALCOM the Office Manager who promised me that my antibiotics would be at Walgreens today. I went to your office between 3:00 and 3:30, then went by the pharmacy around 6:30 and they had no prescriptions from the office. MARIA BALCOM the person that claims to be the office manager, gives out her cell phones and then blocks the patients because I can't even reach her. So not sure why she does that. This is very unprofessional for her to tell me that the doctor is going to send the medication and then forget about it. This is extremely unprofessional. This is going to force me to go into an urgent care and pay a high copayment just to get the same medication that they could've sent me. This is a medical facility, not a retail store. You guys need to get your act together. Either that or Maria BALCOM needs some serious training. Because that's not the way to treat patients. This is very unprofessional to say the least. You don't promise a patient to send their antibiotics and prednisone that they desperately need and then forget about it and not send it. Did you forget to tell the Dr? I checked again at 8:50pm and the medicine was not a Walgreens. I checked again this morning and there's no sign of any prescription being sent. Another disappointment from this Palmetto Bay center. Maria Balcom, I hate to write reviews like this, but you earned this one. When are you going to call in my medications? I'll wait an hour, then I'll be going into the urgent care because now I'm feeling even worse.

just horrible. software sucks and customer service can't even check us in…read more please avoid this sanitas company

AVOID THIS PLACE AT ALL COSTS. They never answer the phone so I had to go in person to my…read moreappointment, when I show up and ask why they don't answer, the lady and the front said "maybe it's your phone because clearly I'm here". Then the front desk lady, the older one with the middle eastern accent, which apparently is also the manager and the owner withheld my medical information because I haven't payed my copayment, which I'm pretty sure is illegal. The nurse practitioner is not bad but the "owner", she is unbelievably rude.

From the owner: We are a primary care facility in the heart of Kendall. We treat a variety of symptoms and…read moreconditions. Anything from the common sore throat, fever, earache, infections, flu, headaches, thyroid conditions, pink eye to the more in depth and complex patient care. We have a fantastic healthy weight loss program. We also draw blood and have the ability to perform certain diagnostic testing in the facility to aid the diagnosis of the patient. We are also very proud to note that we are part of the Baptist Health Quality Network. They are a leader in our medical community and provide a great resource for our facility. Our team of physicians consists of: Michael Gregorian, MD Internal Medicine Ernesto Rodriguez-Valdes, MD Family Medicine Michelle Gonzalez-Neely, DO Family Medicine We have USCIS certified physicians to provide immigration physicals. We carry the necessary vaccines for the immunization requirements. Hacemos examenes de inmigracion. What To Expect For Immigration Physicals ​ ~ Physician's Physical Examination ~ Required Bloodwork ~ Tuberculosis (TB) Testing ~ Paperwork Necessary For United States Citizenship and Immigration Services (Form I-693)

The wait times are absolutely horrible!…read more My father waited an hour to be seen for his first appointment. We opted to hear his blood test results over the phone. The doctor was supposed to call at 1:30. After repeated calls, the doctor finally called back at 2:45. I foolishly decided to take my mother here as well. We waited an hour and a half before being called in. We saw countless people enter after us but go in before us. As my mother is an incomplete quadriplegic, she always has a nurse with her. The morning nurse's shift ends at 12, meaning we had to leave the office no later than 11:30. I explained this when making the appointment, when we arrived and to the nurse when we finally entered the exam room. They kept saying we would be out in time but they really just ignored us. I knew there was no way a new patient visit with blood being drawn would only take 30 minutes. The nurse became upset when I said all we had time for was the blood work, no vitals, nothing else. None of the paperwork we turned in at the beginning of the visit was read by anyone because the nurse was asking the same exact questions. I was hoping they may have read it during the 1.5 hours we were waiting but no. The doctor didn't seem concerned about the ridiculous wait nor our time restraint and really did not like it when I said his office is very poorly managed. We ended up leaving at 11:20 with only bloodwork being done. These doctors do not respect their patients time. Please go anywhere else.

From entering in their office to leaving I have nothing but the best to say about his reception the…read moredoctor the nurses, the respect their knowledge their patients I highly highly recommend this office