If i could sing it out loud i am very grateful the care at this office. Its been a year since my…read morelast check up. Warm, kind and considerate crew. Im very thankful i found this office and Dr. Valenson and his staff. I was probably a little neurotic yesterday during my visit because I had some different sensations where some veins were concerned. It really is so nice how I was treated yesterday again not surprised whatsoever because this has been what I am used to at this doctors office. Dr Valenson and his team reacted (as usual) with care and concern about my concerns. I am VERY THANKFUL FOR THE CARE I RECEIVE HERE. Additionally, I drive all the way from Houston downtown area to this Webster office because being cared for properly really makes such a world of difference for calming my mind . If someone at the office sees this, please share it with the entire office. I appreciate all of you.

Really good service, Experience staff and professional. 10/10 …read more Came in for a pain on my leg after blood clots, the staff help me out gave me what I need it . .

I had sclerotherapy a month ago, and I don't see any change. Just bruises and more bruises on my…read moreleg. Today I came for a follow-up appointment, and they said it takes two months for the bruises to go away and that I should apply arnica. But my leg looks worse than before.Katy location!

no wonder why this place have a 1 star revie. Absolutely trash.... Staff is so/so The doctor…read moreresponsible for my surgery today they saw me scan my leg and told me what to expect with the surgery. I arrived today for my surgery and after two weeks of waiting on the day of the operation now my weight is a problem. Not when they took my money on the visit and by my insurance. Today after I'm already undressed and laying on the table. Definitely would not recommend -20 stars. Should be investigated for insurance fraud

I went in for a consultation and had to wait an hour for them to take me into the room. I expect…read morethat at doctors offices but it just kept getting worse throughout. Someone arrived after me and was walked straight to the back. I was told my insurance covers nothing unless my vein pretty much blows twice. I went to that office and they could've told me over the phone that information. They gave me an estimate of around $1500 for one vein which is crazy. So I left and went on my merry way. I recently got a bill for the consultation for around $350 just for him to look at my legs. Never again!

Wait time was minimal and staff friendly and professional Physician prompt and courteous VERY…read moreKNOWLEDGEABLE about vascular surgery and upfront with me about the procedure and possible outcomes and provided excellent explanations and educational materials. Prompt to arrive in the exam room and performed the necessary diagnostic test right there before talking about my specific problem and what to expect from the prescribed procedure. He's got a great deal of knowledge and a great bedside manner. As an RN with over 25 years of experience, I do not leave reviews unless I am completely comfortable with the Professional and in this case I am very pleased.

Dr Chang and his staff are top notch, go out of there way to help. He has operated on me 2x and…read moreI'd recommend him to anyone. Good bed side manner. Very kind, caring compassionate and listens.

There were a series of issues I experienced with this cardiology practice that ultimately led me to…read morelose confidence in the care being provided. My first visit was in November. From the outset, I was concerned by the condition of the clinic rooms and restroom (not the reception area) both of which appeared unclean. While not clinical issues, first impressions matter in a medical setting. The doctor ordered follow-up testing for December, including a stress test, echocardiogram, and heart monitor. Communication from the office staff (RMAs) was inconsistent. I received multiple reminder calls the day before my appointment, on the second call the tests and associated costs were discussed. During that call, I was informed by the RMA that a manual stress test would be sufficient and that the echocardiogram was not necessary. This information appeared to be understood and accepted by the staff member I spoke with. The day of testing was disorganized. I arrived early and completed my stress test at 8:00 a.m., ahead of schedule. I then waited over an hour without any communication. When I approached the front desk, I was told my heart monitor appointment was not until 10:00 a.m. and that the delay was due to the office not having any heart monitors available. No one informed me of this in advance. Had I known, I could have used that time productively instead of waiting. I left to run errands and returned later, only to find the monitor was still unavailable because the previous patient had not returned it. The lack of equipment and proactive communication was frustrating. At my follow-up appointment in January, I was brought back promptly by the RMA, who took my vitals. After waiting approximately 30 minutes, the doctor entered the room without charts, signed into the computer, and asked for my name. When the doctor entered the room without reviewing my chart and asked for my name, it fundamentally undermined my trust. In a specialty as serious as cardiology, patient identification and preparation are critical. If a physician does not know who I am or why I am being seen, it is difficult to feel confident entrusting them with my care. After signing into the system, the doctor became aware that the echocardiogram had not been completed and asked why. I explained that I had been advised by the RMA that it was not necessary. At that point, the doctor stated that he wanted me to return to complete the echocardiogram. While I did receive reassurance that my condition was not immediately life-threatening, the repeated breakdowns in communication and lack of preparation left me feeling like just another number rather than a patient. When asked to schedule the echocardiogram, I was told it had to be done at this office. At that point, I declined. Trust is essential in healthcare, and I no longer felt comfortable continuing care here. Between the disorganization, inconsistent communication, equipment shortages, and lack of preparedness at visits, I feel I wasted both time and money. I am now seeking a cardiologist who demonstrates stronger communication, preparation, and bedside manner.

I have been going here to see Dr. Hooker for over 25 years. Very attentive, knowledgeable and…read morepersonal. He is also very good with kids. Both our kids saw him instead of a dedicated pediatrician.

I used to really like this Dr but the practice started charging a fee to approve my medication with…read morethe pharmacy. This is a clear reach around my insurance copay. I'm not going to pay an additional fee for my medication. And it was a substantial fee.