I was at a private sale this morning, and I was purchasing fine jewellry when this lady advised another lady to go to Hamilton Jewelers On the Square in Marietta GA. Well, I overheard, and went to Hamilton Jewelers I'm so glad I did. My platinum wedding ring was ravished from constant accidents, but not anymore because Mr. Ivan has done a remarkable and fantastic job Of repairing it! In addition, most importantly, his mannerism, character, and integrity are unmatched, and should be an example all business owners mimic. He's my jeweler as long as I'm in Georgia! read more

My experience with Hamilton Jewelers of Georgia has been nothing but amazing!! Every component of their business is stellar. The staff is incredibly friendly (especially Emily), the jeweler is extremely knowledgeable and talented, and they have true passion for delivering the most extraordinary service in the jewelry industry. The jeweler, Ivan, ensured he sold me the best suited engagement ring to meet my needs. Him and his apprentice,Emily, were honest and continuously reassured me my future wife would absolutely love the engagement ring.... she did! Ivan sold me the diamond for an amazing price and even surprised me with an addition to the ring. My fiancé absolutely loves it. Do yourself a favor and only use Hamilton Jewelers of Georgia in Marietta for ALL of your jewelry needs. Thank you Hamilton Jewelers for everything! I will be a customer forever! read more

Hamilton Jewelers - Jewelry Near Me - Marietta, Georgia

It was my first to visit today. I had an heirloom piece that needed to be sized from a men's to women's size. Not only did the turn around time exceed exceptions but it was polished and now a 70+ year old ring now looks brand new. I am thrilled and will be a repeat customer for years to come. read more

Brought in a pair of earrings that belonged to my grandmother to get repaired, that she hid from the communist & smuggled into Canada when she came. Come to find out from Ivan that this pair is as even older than I expected. I got not only a history lesson on how they were made & when but the best service I've had all my life. They really took care of these earrings & constantly communicated to me what was happening with them & where in the process they were. read more

Hamilton Jewelers - Jewelry Near Me - Marietta, Georgia

I have never written a review before and this is a long one. If you don't have time to read the whole thing, suffice it to say that I would discourage anyone from using Hamilton's. In a nutshell, they lost my jewelry, have an archaic and horribly flawed intake and storage process, may or may not have video surveillance, and communicate with customers in an aggressive and defensive manner. If you drop your jewelry with them for repairs, be prepared to never see it again. I dropped off my wedding ring, wedding bands and a gold chain with Hamilton jewelers the week before Christmas. I gave everything to Lois, the lady generally working in the front of the store. We had a conversation about the repairs I needed done to my rings as well as the gold chain. I watched her write it down and then she told me that they may be able to have it finished before Christmas. I thought it seemed like a quick turnaround so I commented to her that, should it not be ready before Christmas, I would have to come get it a few weeks after Christmas, as we were traveling for the holidays. She said she would call to let me know when they had it ready I do not remember leaving with a receipt or ticket. I never heard from them, so I called about a month after drop off to check on the jewelry's status. I spoke to Lois and she said she could not find my jewelry or my ticket, but would look and call me back. About an hour later, another employee, Emily, called to ask me some questions about when I dropped the jewelry off and what my jewelry looked like. I described it to her and sent her a few pictures via text. She called again later that day to tell me that they had not located my jewelry, but that, Ivan, the main jeweler was not working that day and so, without him, they only had access to 60% of the safes. She said that they would open everything up and look in the morning and let me know. At this point, I was getting pretty nervous, and I asked Emily if I should be scared. She responded that I should not because they just recently located a piece of jewelry that another customer had dropped off for repairs. Apparently, the jewelry had fallen in between some cabinets while Hamilton employees were transitioning it from one place to another within the store. Emily further reassured me that she would continue looking and asked me to keep sending pictures of the ring. At this point, I asked if they had video surveillance of the store that we could preserve. She replied that the video tapes were all cleared at the New Year and it would be impossible to access it. The next morning, shortly after Hamilton's opened, Emily called to tell me to go ahead and file an insurance claim on the jewelry as it was not in their store. I obviously freaked out and begged her to let me come look for myself. She responded that it was too much of a liability to let me come look and further encouraged me to file an insurance claim. That afternoon, my husband stopped by Hamilton's to see if he could get any additional information. Ivan, the jeweler, greeted him by shouting from the back, "I heard your wife had the corona virus. You need to check the hospital because the doctors take your rings before you get treatment." It was a strange accusation, completely unfounded, and asserted in an aggressive and intimidating manner. It was clear that Ivan was on the defensive and he was unwilling to even consider that the ring had been misplaced by himself or his staff. He proceeded to dominate the conversation by loudly and aggressively reviewing Hamilton's intake process and repeating that, in his 54 years of service, he had never lost one ring. He then asked my husband to come in the back with him so that he could see how everything was organized. My husband noted that there were rows of tickets on top of cabinets and work spaces and that on top of each ticket, there were stacks of rings and other jewelry. The jewelry on top of the tickets was not contained in any sort of bag or box. It was obvious that any misstep in the cluttered work space could easily result in someone knocking over or otherwise disheveling these random stacks of jewelry. It was no way to safely keep other people's jewelry. Ivan then showed my husband a "ticket" with a stone much like the one I needed replaced in my ring. Ivan explained that this was the only evidence that they had that I had ever been in the store. He explained that Lois had told him that I wanted my stone replaced but that we couldn't afford it before Christmas so, instead of leaving my rings with Lois, I took them back with me so that I could bring them when we could afford the repair. My husband then questioned if it was Hamilton's common practice to preorder or purchase cut stones for rings they did not yet have. Furthermore, my husband questioned how it was possible to cut a stone for a ring that was not in their possession. Ivan responded, in his typical defensive and aggressive nature, that he had been a read more

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The folks at Hamilton's have been nothing short of extraordinary in my last few years of doing business with them. I initially walked in to look for an engagement ring not knowing anything about them other than they are on the Marietta Square, which is where I met my fiancé. I told them my budget and was shown an exquisite diamond that had been recently acquired from an estate sale and was a very unique European cut. They went above and beyond the call of duty to get a band that matched what my fiancé wanted and to keep it all within my budget (keep in mind I was a poor college student at the time and this was my first major purchase). Everyone was very kind to me and helped me through the process of getting an appraisal and insurance for the ring, and in the end I walked out of the store with a beautiful symbol of my love that my fiancé and I could be proud of. Naturally, we brought our business back to Hamilton's for our wedding bands. They worked with my fiancé diligently to get a setting for her wedding band that would match up perfectly with her engagement ring. I brought in some gold from various family pieces of jewelry that they were able to melt down, clean up, and cast into a spectacular 14kt yellow gold wedding band. The kicker is that they purchased the remainder gold from me at market price. So not only did I get my wedding band completely free, but I walked out the door with a check in my hand. You absolutely cannot get a better deal anywhere in Georgia! If I could give Hamilton's 10 stars I would! I cannot recommend this place higher. The employees are kind, the building is clean, and they have a beautiful set of displays. Whether you are looking for large pieces of jewelry or a small pair of earrings, Hamilton's will have what you are looking for. You will not be disappointed. read more

I've had great experiences here! Came here for the second time & my necklace came out perfect as if it was brand new. Cleaned & fixed for a very fair price. Highly recommend Hamilton Jewelers ! read more

He does good work and is fast and I guess his work is reasonably priced, but the guy is a low IQ type, that much is clear. Don't even attempt to have an intelligent conversation with him about your jewelry. He doesn't listen and is simply a dumb guy. read more

Best of the best! Wedding rings, special custom pieces. Hamiltons is the only place to go if you want amazing jewelry. Our family has bought wedding rings and brought pieces in for repairs and resizing. read more

I had an absolutely wonderful experience with Hamilton Jewelers. Came in looking for a wedding band after having went to a general national chain jewelry store that my now husband and I had a not so great experience at. It was night and day difference between that and what we experienced at Hamilton Jewelers. I have an antique engagement ring that I was trying to find a band that would fit snugly against it. They ended up making me a custom wedding band to fit the engagement ring. It is beautiful I wish I could attach a picture. It was finished in like three days. And when I came to pick up the band he had added detail to match my engagement ring. I was overjoyed and almost cried. Along with making my band they also repaired the prongs on my ring, replated the white gold, and cleaned it up beautifully. Considering that the chain we went to told me it would be weeks just to get something in my ring size that was not even custom that is an amazing feat! I have told my husband that he can buy me something at Hamilton's any time. =] Also I have and will continue to suggest them to all of my friends and family. Great service and wonderful people! They have made long term customers out of us. read more

Hamilton Jewelers - Antique Engagement Ring that was repaired at Hamilton Jewelers and custom matching band that was made by Hamilton. - Jewelry Near Me - Marietta, Georgia

My wedding band had been broken for years after an accident transferring the laundry from the washer to the dryer. I was heartbroken and the cost was I got to repair it was so high and with kids in sports and other activities then college I just put it off. Then I moved to Marietta and said it was time. I missed wearing my ring. That is when I found Hamilton's. They did an excellent job repairing my ring. I cried when he came out with it. It looked amazing. I can't even tell where the repair was. I would highly recommend them to anyone. They have my gratitude!! ...thank you! Fabulous job. read more

Wonderful experience. Came in with a custom piece and they created just what I wanted. It turned it beautiful! I even had a request to set the jewel lower after seeing the finished piece and they did it with no problem. Would recommend them to friends. read more

Walked into this jewelry store today on a whim just hoping I could get my new engagement ring sized and returned in a few days. Ivan and everyone at this store blew my expectations away. Not only did Ivan take me step by step through the sizing process and let me watch, he finished the sizing of ring in under 30 minutes and he threw in some generous finishing touches to really make my new ring sparkle! Every other jeweler I had reached out said it would be minimum 10 days. The customer service here is unmatched and as an added bonus you'll get to meet Sweetie, a dog that no doubt lives up to her name! read more

I owe this place so much. I came in here as a college student with a limited budget for an engagement ring and they gave me something amazing within that budget. They made the experience actually enjoyable and were never pushy or predatory. They helped me find something, worked with any modifications I asked for, and were happy to do it. They gave me a timeframe for the finished product and delivered on time (weeks faster than places like Zales and Kay quoted me). The man who owns the shop has decades of experience and has a deep and true passion for what he does. He got excited with me as I shared what I wanted to give my now fiancé. This shop really cares about people and wants to deliver an experience that is personal and actually fun. read more

Imagine finding the deal of a lifetime on a platinum and diamond wedding band, and then being told that the price to size it will exceed what you paid for the ring. I called several jewelers who gave me the runaround and/or an exorbitant price, but finally found myself at Hamilton. I was quoted an extremely fair price and my ring was ready less than 24 hours after I dropped it off. The staff is super friendly and knowledgeable. I definitely recommend them! read more

Since we found them, we will never go anywhere else again. They go above and beyond for their customers. They make beautiful custom jewelry, sell jewelry and do any repair you can think of. If somewhere else says they can't do it, I would be willing to bet that they can. The best part is that they involve you in the experience. Most people will want you to drop off your jewelry and pick it up in a few days for small repairs or sizing, but they love to show their craft and expertise. They will let you sit and watch if they aren't too busy. Its family owned and operated and they take pride and love what they do. You won't find better master jewelers or better customer service. So thankful that we found them! read more

Never had the chance to use their services. As I waited to be served, I was questioned by someone who looked like a customer what I wanted. I asked if he worked there? He asked again what I wanted? I asked if this is his shop. Then he unloaded on me. Calling me a stupid idiot. A profanity laced lecture about why today was his last day here. I said good, people like him don't belong on the square of Marietta. He flipped we off as I happily left. WOW, to think I almost left a Cartier gold bracelet and 3 heirloom diamond rings for service and cleaning. read more

I was / am so impressed with the salesperson Bo. This guy was super personable and although they were busy, he still managed to make me & the other customers feel valued. I also want to give props to the woman w/ the black & bluish hair as she was equally amazing but I can't recall her name (if you're reading this, I'm so sorry).These two are a terrific asset to this company! read more

We could not have had better customer service anywhere! Drawing close to my wedding date they were incredibly helpful with resizing my estate wedding rings while accommodating my busy schedule. They also created a perfect custom wedding band for my husband, specifically designed for him. As always the turn around time was quick and easy. Will be going here for all jewelry needs for many years to come! read more

My fiancé and I went in like 2 hours before we had to be at the court house to get married. Beau was so accommodating! He took off his nice collard shirt so that it wouldn't get dirty and went to he back and polished our rings so well they looked brand new. I highly recommend this family business if you want quality! read more

We purchased our wedding set here. They have a large selection. They were able to custom make my wedding band to fit my unique style engagement ring and it was perfect! Because it's family owned their prices are affordable and they don't make you feel pressured at all! Oh and I've never had to wait for a cleaning! Visit here; You won't be disappointed!! read more

These guys know nothing about jewelry period .. told me my Rolex was fake .. I took it to a authorized Rolex dealer who later told me it was authentic .. I wouldn't recommend these guys unless your looking to purchase a toe ring they know NOTHING about jewelry. read more

I just wanted to say how very please I am with my "new" engagement ring! It is beautiful, shiny and very sparkly! I'm so proud to have it on my finger. I didn't feel that way about it when I took it in yesterday to have it looked at and cleaned. In fact,I was secretly hoping to convince my husband to trade it in on a new ring; forgetting how very special it really is. My sweet husband found it for me when we lived in Australia and I loved it. However, my love for had faded over the years. That was until I went into the store yesterday to have it checked- I had a broken diamond that needed to be repaired and the prongs needed to be re- tipped. Also, my wedding bands were rubbing against the filigree and damaging the ring. The owner left his work to come over and talk to me -we decided that he would solder the rings together and he would have it back to me by noon today. Ok but would it be ok?-MAN was it more than ok, it was spectacular! My rings look beautiful. I was shocked and amazed - I've fallen in love with my ring once again. Thank you so much! I can't wait to come back a visit again and maybe I can get a right hand ring that compliments my beautiful engagement ring. Once again, Thank you- your work is beautiful and you are a true craftsman. read more

If I could give Hamiltons Jewelers a 10 star review I would. A few months ago I got my engagement ring sized at Hamiltons and just a few days ago, the band cracked. I didn't think it was their fault but since I had such a great experience last time, I thought I would bring it in to see how much. As soon as I said I had it sized there previously they did not ask any questions and fixed my ring for FREE!!! I didn't have to prove anything to him and the greatest part of all is they could have charged me for fixing it, because i didn't associate the issue with the sizing, but they didn't. They showed so much integrity and took ownership of the ring. They told me it didn't matter how long after the sizing, if something happens like that, they will fix it. No receipt necessary. Its not often that you come across a business that cares so deeply for their clients anymore. At Hamiltons, you are treated as family from the moment you walk in the door. read more

Unbelievable! My brother in law went in for a wedding band and was told they could get it for $1100. But it would have to be ordered and wouldn't be in before the wedding. The owner talked him into buying a different ring for $700 ( when asked what would happen if she didn't like that ring he said "I'll work it out for you if she hates it). Well, she hated it. She found the original ring that Hamilton wasn't able to get for a THIRD of Hamilton's price in a chain jewelry store. Less than 24 hours after paying the $700, he went back into the store for a refund. Their policy says full refund within 30 days for Bridal jewelry. He never actually had the ring in his possession. It was still in the store to be sized. The owner told him that he was "getting pissed off" because he "wasted his time" and refused to give a full refund. He said the best he could do was HALF the amount back. For a ring he didn't want to begin with, was obviously unsure about, and never physically left the store!! So sad that right before his wedding he had money stolen from him by the jewelry store he thought was in the business of customer service. read more

In town for a wedding from. N.Y with no time to spare. We needed service and they quickly dropped everything to take care of us. They even polished all our jewelry, wow did we sparkle for that wedding! We will surely visit again next time in town. Fantastic service! read more