I would recommend Mark in a heartbeat to anyone. I could have sworn I wrote a glowing review when…read moreMark helped us buy our house in El Dorado Hills. But apparently I never did and I feel bad about that since the experience was so outstanding. Incredibly patient and knowledgeable and we toured a lot of houses to find the right home. He applied the right amount of caution and advice for homes that needed it while giving us the flexibility to make up our minds. He is very well connected with other agents and service providers and whatever we needed just seemed like it happened like magic through him. In short, exactly what you want from a realtor. Well flash forward 4+ years and we are selling this house and would never have even considered calling someone else. We have a lot of balls in the air at the moment and we're a little stressed about getting things ready, but as soon as he was involved it was like a weight lifted. If you need a realtor, and if you are reading this you probably do, stop looking and call him. Absolutely fantastic.

I used Mark to sell my El Dorado Hills home this last summer. He was very prompt and helpful. The…read moresale went smoothly and I always knew everything that was going on. Mark was super helpful with getting work done to prep for sale, even when I stalled on putting it up for sale for 9 months. He is definitely in it for the long haul. I highly recommend Mark.

Lauren helped us sell my husband's dad's home in Sacramento. She is amazing. She knows the market…read morewell, has great attention to detail, knows just what needs to happen and works hard to get it all done quickly and well. On a first walk through she saw the house's potential and also noticed all the little things we'd have to address. She noticed things that other realtors we interviewed didn't. She has people to help empty things out and to fix and update anything that needs doing. She's also extremely nice. We highly recommend her.

My sister and I needed to sell our mom's home, which needed a lot of work and updating, so I…read moresearched for an agent online and am so thankful I discovered Lauren. From the very start, she was wonderful and positive, immediately seeing the potential in the home despite its condition. Throughout the entire process, Lauren was patient, knowledgeable, and easy to work with; she was very responsive (which is extremely valuable), laying out a clear timeline and keeping us informed every step of the way. She was willing to work with us on either selling the house "as is" or renovating it, but we were very happy with the offer we received and decided to move forward with that. I have full confidence if we were to have renovated instead, that it would have turned out beautiful with her input. Thanks to her hard work and expertise, we set a great selling price and received the full asking amount in less than a week, along with several other fantastic offers! It was such a smooth process from start to finish, and we appreciate everything she did for a successful sale. We highly recommend her!

I cannot offer enough appreciation and praise for Toddy for the support she gave in selling my…read morecondo! She was there from the very beginning with helpful advice, and wonderful support, as I navigated the process of selling for the first time. Toddy was incredibly responsive, and understanding my need to sell quickly (without compromising on value for my home), she helped me get a listing up in less than a week, and then navigate the process to find the best offer for my needs. I don't plan on selling again anytime soon, but if I did, I would absolutely work with her again!

"I have previously worked with Toddy on both selling and purchasing a home. She has always been…read moreexcellent in terms of guiding me, understanding the market, knowledge of Fair Oaks specifically, and has a large Network of realtors which is helpful. I truly enjoyed the experience each time and most of all how personable and kind she is. I will forever use her as my realtor, but hoping not to move anytime soon :) She helped us close on our forever dream home and very grateful for that. "

We had an amazing experience working with Jenny Rosas to sell our rental property! After attempting…read moreto sell the same property last year with a different realtor and not getting the results we hoped for, Jenny completely changed the game for us. From the very beginning, Jenny brought a level of professionalism, strategy, communication, and market knowledge that immediately gave us confidence. She understood exactly how to position the property, market it effectively, and create strong buyer interest. Within the FIRST WEEK of listing, she generated 3 great offers and helped get us across the finish line smoothly. What really stood out was her responsiveness, negotiation skills, and ability to guide us through every step of the process while keeping everything organized and low stress. Selling an investment property can be complicated, especially while coordinating tenants, operations, and timelines, but Jenny handled everything exceptionally well. If you're looking for a realtor who is proactive, knowledgeable, strategic, and truly delivers results, I highly recommend Jenny Rosas. We're incredibly grateful for her help and would absolutely work with her again in the future.

Jenny is truly one in a million. She is the only real estate agent I've ever met who has a heart of…read morepure gold. I've worked with many agents in the past, but none of them have had the level of care, dedication, and genuine kindness that Jenny has for her clients. From the very first conversation, she was already planning every detail for my sale. She gathered information, created a clear plan, and sent everything to me right away. What impressed me most was how she stepped up when she realized I was handling everything on my own. She went out of her way to help me find contractors for the house. When one contractor didn't work out, she didn't give up--she went above and beyond to find another one for me. She even helped me find a gardener and arranged for someone to clean up my yard so the home would be ready to list. She didn't just act like an agent; she made me feel like a family member, like a little sister was helping me get through a very stressful time. Thanks to her hard work and guidance, my house sold in less than two weeks. But what really makes her special is that her care didn't stop once the house went pending or even after it sold. She made sure everything went smoothly all the way through closing so I didn't have to worry. She checked on me while I was staying in a hotel waiting for the transaction to complete and made sure I was okay. Jenny also fought to protect the value of my home. She worked with other agents and helped them and their clients understand the true worth of the property so I wouldn't lose money below the listing price. That meant so much to me, especially with everything I was going through. Even after closing, she still didn't disappear like many agents do. She helped coordinate with the new owners to make sure my mail was collected and forwarded to my new address. She truly goes beyond what anyone would ever expect--far beyond the typical job of a real estate agent. On top of all that, her communication is incredible. She is always there when you need her, any time of day. Even when she was out of state, she made sure someone on her team was available to help me. The moment she got back into town, she was texting and calling to check in, asking how things were and if there was anything else she could do. Jenny, Jaid, and her amazing team are more than just professionals--they are a blessing. I will absolutely continue to work with them for any future real estate needs. For me, Jenny is not just my agent. She has become like family, like a little sister and an angel sent to help me through one of the hardest times in my life. If you are wondering whether you can trust Jenny with your sale or purchase, my answer is simple: yes, 100%. You will not go wrong with her. She will be there for you from beginning to end--and even after that. Thank you so much, Jenny, and thank you to your entire team.

Working with our agent, Shawna Grace was such a great experience! From the very beginning, she gave…read moreus thoughtful suggestions on how to get the house ready, and her pricing strategy was spot on. Because of that, we had 4 offers in just 4 days, all at or above asking. And closed in only 18 days!! What really stood out to us was how much she cared about our goals. She always had our bottom line at heart and wasn't afraid to be firm when buyers weren't meeting our timeline. At the same time, she was so professional with them and us, making sure everything was handled smoothly. She even thought of things to include in our counteroffers that we never would have considered, which really gave us peace of mind. We're so grateful for her guidance and dedication. If you're looking for someone who will truly advocate for you, get your house SOLD and make the selling process as easy as possible, we can't recommend her enough!

I am helping my parents figure out their home sale in SF as they are moving closer to me in…read moreColorado! We all agree that Shawna came well prepared, was really knowledgeable, friendly, and didn't put pressure on us. She seems to be pretty well connected in the industry and is going to manage the prep work before putting the home up for sale. It was important to us to pick someone who was willing to manage the process from start to finish as my parents have a lot on their plate with an out of state move as it is. She is also connecting us with an agent in Colorado who will help them find their new home! So far, we are really happy with her services. I'll write an update once the move is done!

Why even bother writing a review? That has been been my default for the last few years. Well, if…read moreanyone deserves a five-star review it is Steve and Heather for having done an outstanding job in selling our home. Not only have they guided us through each step with great professionalism, communication and care for details, they also provided a top-notch presentation of our home, which resulted in immediate offers above asking price. In contrast to other brokers who were solely focused on Dollar per sq/ft numbers and "comps", Heather and Steve 'got' our home from the start and were able to sell it well above the estimates the other brokers gave us. We simply could not have made a better choice! If we could, we would give them a bonus star for also just being awesome people.

We are so thankful for Steve and Heather! From the very beginning, they made the process feel less…read moreoverwhelming by keeping us updated and guiding us through each step. What stood out most was how well they worked together as a team--it really felt like we had double the support. Their communication was always clear and timely, and they were quick to answer any questions we had along the way. Even in today's market, they were able to get our home sold in just a few days! We couldn't be happier with how everything turned out and highly recommend them to anyone looking to buy or sell a home.

We have worked with Mallory since 2019 when we first bought a house to flip. Since then, we have…read moredone 5 deals together. Listing 3 houses to sell, and 2 houses to buy. The houses sold, we received far above our asking price. The houses we purchased she negotiated diligently to get the best value for our needs. She was available at every turn when questions about the sales process arose and responded quickly. If we had questions on what upgrades would give us the biggest bang for our buck, she would research other properties that had recently sold and give us the advise as to what changes would provide the best return on investment. Unfortunately, we have now moved out of state and will no longer be able to rely on Mallory's expertise in real estate, but I would highly recommend Mallory as your real estate professional.

I had the difficult task of selling my father's home after his passing. I was not from the area and…read morenot completely sure of the market. Fortunately, a family member suggested I connect with Mallory for an interview. I had interviewed another agent, but there was no comparison. Before our meeting, Mallory had thoroughly researched the home and neighborhood considering all the unique aspects of both. She was confident with her suggested sale price and plan for presenting the home. She explained her strategies clearly while answering all of my questions. I also appreciated that she was not the least bit "pushy". Mallory earns your trust with her knowledge and good nature. We sold the home in 3 days far above the asking price! She was prompt, professional, and available every step of the way going far above my expectations. She helped me accomplish tasks that I would never have expected from her. She also walked me through any questions I had during the escrow process. I had no worries knowing she was in my corner representing me. Highly, highly, highly recommended!!

I had an experience with Kathy Oniel that I would like to report. I do not know who the…read moreappropriate person to contact, but I really wanted to share my experience. Today on March 3rd, our real estate scheduled a showing at a house at Folsom at 1pm. We arrive at 12:58 and Kathy Oniel Cal BRE# 01440748 gets out of the car and approaches us thinking we're her clients daughter. We told her we were not and we were here to see our house, and she said she was as well. She then quickly goes and gets the key from the lockbox as our agent arrives. She then says that she has a showing at 1pm to our agent and our agent says the same thing. At this time her client is not there, and our agent says, she called the listing agent and already got approval to show the house at 1pm just like Kathy Oniel. Our agent says since we're both showing the house at 1pm she doesn't mind if we show the house at the same time. Kathy then says well I have the key, I'm going to go check on my clients and walks off and hides in her car. We then proceed to stand there for 7 minutes trying to figure out what to do while our real estate agent is apologizing to us on Kathy's behavior. Her clients finally show up and she gets out of the car, meets them and walks right past us while we're standing there expecting her to say something to us. At this point we were extremely mad and wait a few more minutes thinking it's now 10 minutes past the time the listing agent said we could view the house and our agent decides that she will show the house as we do not have that much time and need to get back to work soon. We walk up to the door after our agent types her key code in saying she's here and we find that Kathy has locked the door on us. Our agent rings the door bell and nocks a few times, but Kathy and her clients are just standing there talking in the kitchen while she's looking at us. As Kathy walks out, I'm furious and I start to argue with her in front of her clients, while her clients are trying to defend her wondering why I'm being so rude and wondering what's going on. Her clients probably do not have a high opinion of her because of this and I tried to apologize to them, but I had to let her that what she did was wrong and how I felt by her actions. I'm sure it was not the best thing to do, and I was rude, but it was only after the fact that she locked us out of the we got approval to see the house and held the keys from us in her car. I'm not sure if this is appropriate behavior for a real estate agent or what the rules are on this, but I don't think she can decide take the key and sit in the car. Based on this, I will never do any business with any Coldwell Banker houses and will never use or recommend them in the future and you lost a potential customer.

I called Coldwell Banker today and spoke with PEGGY JUDAY or so she said was her name and she was…read morethe most UNHELPFUL & RUDEST person I have ever spoken with in customer service. Not only did she tell me "I can't help you" and then hung up on me, when I called right back she answered and immediately hung up on me AGAIN. Then when I called back a 3rd time she laughed when I asked her for her name. This is completely Unacceptable behavior from a professional who is suppose to represent this company. Especially being the person answering the phones.

I can't say enough good things about Sherri Patterson and her team. We worked with Alyssa Teyler,…read more who was wonderful. She was very knowledgeable of the different neighborhoods. She was able to walk us through every part of the process and explained things to us thoroughly. She was always accessible and worked hard to get us the best deal possible on our house. We would definitely work with her again and would recommend her to any friends or family.

I was connected with the Sherri Patterson team when I relocated to the area by my now employer…read more Sherri got me in touch with Alyssa Teyler who did a superb job and was with me every step of my home buying experience. When I first moved to the area a year ago, I wasn't quite ready to purchase yet and Alyssa took a whole weekend to show me rentals (something no other real estate agent has done for me before) and got me into an apartment that I really enjoyed living in while I resided there. When I was ready to start my home search, I ended up changing the location and home style I was looking for and Alyssa didn't miss a beat despite my constant changes. She stuck with me through about 30 showings and 2 deals that ended up falling through. My escrow took place during the peak of COVID, but she was still on the ball with coordinating everything that needed to be done for a smooth closing. What I appreciated the most about Alyssa was that she was extremely patient with me (as a newer home buyer, I had an endless stream of questions and concerns) and never pushy when it came to making a decision. She was great at weighing the pros and cons of each situation and helped me make informed choices. I've been in my home for a few months now and having been enjoying my time here thus far. There's a few areas of my home that need some updating, and Alyssa has already given me some of her contacts and offered to help with any future projects. I would recommend her as a buyer's agent without hesitation!

Pamela was extremely helpful in navigating a particularly complicated sale. We have worked with…read morePamela for many real estate transactions, and she has never disappointed. She does a wonderful job sharing her expansive knowledge and gaining perspective from trusted sources when faced with complex circumstances like the one we experienced. She responds in a timely manner, is thorough in her research, and communicates concisely. We were extremely fortunate to have utilized her services and will do so again in the future. I am confident that we maximized our value as a result of working with Pamela on our most recent partnership.

Pamela was an absolute pleasure to work with!! Incredibly knowledgeable about the area and market -…read moreand was instrumental in assisting us with negotiating with the seller and their agent - and getting our purchase completed! We can't recommend her any more highly!