In the start of 2025 I was taken to WHISTON HOSPITAL by ambulance to A &E there is spent 8 hours in…read morethe back of an ambulance then 3 days in the corridor before and allocation of bed on a specific ward was available as I need a separate room due to personal illness and being a C Diff carrier so it's a precaution. But I had to go back on the 14th Dec to A & E once I'd had my bloods done and assessed I A and E it was only a matter of 3 hours then I was allocated a bed on observation ward then treatment began. 24hrs later I was moved to the correct ward in an a room allocated bed. This was a vast improvement which not only assist ing my physical but mental well being in itself. I have being a long term patient in and out on a regular basis been given the best care available by the doctors and nurses at Whiston and can only commend and praise the work and the treatment I have been given. Whilst I was in A&E I must admit I did see a lot of footfall come and go wanting treatment which could've been acquired and was more suitable for the walk in centre locally at the Millenium or seen a doctor if they had rang the surgery to make and emergency appt. The life and capacity is being square out of A&E due to these factors. I would like to give a huge thankyou to the drs and nurses at Whiston Hospital. Whom along with treatment have not only shown me their care but with compassion and empathy also. Hats off to you Whiston Hospital you can only work with what you've got but within 6 months I myself have experienced a vast and impressive improvement. Thanking you Donna McLean

Poor care, my mother says she would rather die than go to Whiston!!…read more The place is new and soulless, clean and tidy, but no care, staff talk between themselves, while you stand waiting to ask for help. They managed to lose my mothers belongings, broke her hearing aid, they could not understand how important a hearing aid is, thinking shouting at a deaf person is the only answer. When you ask for info the Drs answer was I have not seen her, the nurse pulled out a scrap of paper from her pocket!! what happened to records? To telephone you need a password, but you have to go in to get the password, the system is just not right. Car parking a joke, no info on the web site, even parking attendants telling you to park on the grass, taxi ranks full of cars parked in the wrong place. Not enough disabled bays, so cars just dumped all over the area. WH Smiths is so expensive just to buy water or sweets, at least Costa Coffee was ok. All in all It was very disappointing, when the care is so bad for patients they say they will not press the care alarm again, it must be bad. Some nurses were lovely, but it was never the same staff each time you went so confusing and upsetting for elderly people. Come on Whiston, do some fine tuning, make the patients feel cared for, and improve the food, terrible compared to Newton. Its not only medicine that gets people better.

As a family of four living near the hospital, and this being our local A&E. we have visited more…read moreoften than we like ; A&E has always been good with a not too long waiting times and the nurses are very patient with young children and caring.. The hospital itself offers, nhs dentist ,speech therapy chiropodist, physio. and specialist apointments with doctors. I had phsio at the hospital after suffering a fracture.. my son also attented the hydrotherapy pool, the care i have received has been of top standards. There is lots of carparking which costs £3. At the hospital there are also wards.

Visited today (18-01-2016) for minor surgery. All staff were polite, efficient and friendly while…read morethe procedure was carried out professionally and quickly. The hospital and grounds were clean and tidy and the whole place is an excellent recommendation for the NHS.

I live near the hospital and I have never had a problem with it either visiting people or being in…read morethere myself as a patient. The carpark fees aren't nice though!!!!!

I have been to A&E there twice…read more First time I had a suspected fracture to my shin. I waited for 3 hours in pain and when I finally got to see a doctor the atmosphere in there was making me feel sick. I told him that I need to go out for some air and he said that if I do that then the bed would be given to someone else. I went home unseen. Second time I went in having sliced two of my fingers down to the bone at work. The triage nurse changed the bandage for me and told me to take a seat. Whilst I sat there, the waiting time went up from 30 minutes to 4 and a half hours. Again I went home unseen. I won't go back now unless I am dying. Even then I don't think a doctor would get round to seeing me until I am actually dead.

Fantastic place I came in yesterday for a picread more

I've stayed here a few times and every time the comfort has been incredible. Once I wasn't allowed…read moreto leave until I ate something and so I said I'd have a sandwich -what kind of sandwich? - what have you got? - they'll make what you want the nurse said. How amazing is that? And appointments have always been prompt and immediate. Well worth paying for.

I was booked in for a back fusion on weds 12th October and cannot thank everyone enough for their…read morehelp & support and the way I was looked after during my stay. Everyone is very friendly and thoughtful and given I am 40 years old and never been in hospital I was extremely nervous, I can honestly say due to my stay I would happily come back if needed in the future. Thanks again to the surgeon mr o'malloy who is emigrating in November and I wish him all the best to the cooks who gave a excellent level of food , the cheerful cleaners and the tea girl who came around at night with my hot chocolate to the nurses who looked after me for 5 days / you made me feel at ease and helped me and my family through a tough period , oh can't forget the aneasthestist who put me under , thanks again and anyone who is due to attend for a procedure please don't worry you've made a excellent choice of hospitals and your in excellent hands, regards Gary coyne (room 8)

Far more concerned with reducing waiting times and keeping people away who "shouldn't be at a&e"…read more when they should be you know listening to people. Obs not done on arrival, ticket machine to try and get around the 4 hour limit and doctors who has diagnosed you before you've told them what's wrong. I live 5 minutes away but from now on will be traveling 30 just to avoid it.

staff restaurant take a packed meal from home!read more

Alder Hey is a Children's Hospital, serving the North West. As a child lets just say i was a little…read moreaccident prone, so I had something of a season ticket to Alder Hey. Apart from the injuries themselves I have fond memories of the place. The staff were always very friendly, kind, caring and helpful. It was as if they couldn't do enough to help and make me better. Now as an adult I have returned to Alder Hey and the lovely atmosphere is still there. The staff are all lovely and seem to totally love their jobs. I have friends whose children have been inpatients or just visited clinics here, and they really cant praise the place enough. The main corridor is 1/4 mile long, but it is lined with murals and paintings on each of the 3 floors which makes it interesting, attractive and less scary for the visitors. This is a great hospital and I cant praise it enough.

Well despite all the organ storage trouble which has tarnished the name of Alder Hey over the last…read more10 years, this place has helped me live as normal a life as possible as a Haemophilia sufferer. In fact, it was a specialist Dr here that first diagnosed me as a sufferer after years of horrendous nose bleeds. I used to have to visit Alder Hey at least once a month for blood tests, and any time that I needed any dental work or operations, this was due to the fact that my blood couldn't clot properly and needed to be thickened before and during any treatment which I was at risk of bleeding throughout. I actually used to look forward to visiting here as the staff were always so friendly towards children, and the murals that decorate all the corridors used to fascinate me. This is a truly great children's hospital, unrivalled anywhere in the North of England!

rubbish out of hours service made me wait outside with my 3yr old sick child because they were…read moreclosing for a taxi and it was freezing