There's no one picking up the phone during business hours. I don't know how people can work with them.

Used Halo for swag for a company event. The items were made well - shirts, water bottles, stickers and notes. They were also packed and shipped for us. The downside was the communication, timing and pricing. Had to pull out of the staff over and over again the status of the orders and prototypes to review. Barely made the deadline. Boxes were shipped to recipients a couple of days prior to the event when we were promised they would be sent out 2 weeks in advance. Whenever I called the main line or the contacts' direct lines, never got through to anyone. Might use them again. read more

This company is so oddly secretive to me. They are apparently the go-between for AP Specialties and ship items for them. The lady I spoke with on the phone yesterday said they're "a shipping company." But when I look at their website, they are CLEARLY a branded merchandise company where you can order everything from uniforms to corporate gifts. I got a package in the mail from someone named Rhonda Artman, but it had no explanation of WHY she was sending me this package nor who it was originally from. I started dusting off my memory bank to figure out how I know this woman who sent me personalized dog cookies. It was very strange. And judging from her LinkedIn account, I've never met her in my life. But when you call the Customer Service line, they are very vague about the original sender. They just told me that they "ship" from other companies. I still haven't quite figured out why AP Specialties needs Halo Branded Solutions when the package came from UPS. But even asking them to look up the invoice number and order number didn't work. I was just repeatedly told "I don't know" and "We can't help with that." These cookies were DEFINITELY going in the trash, which would've been a waste of postage and animal-friendly ingredients, because neither company could tell me the sender. I would strongly suggest these two work together much better to confirm the sender, even if it's just a simple "To/From" note inside. Even when I was made aware of who sent the cookies, he even said he didn't know this person who sent them. Their streamlining for shipping could use some work. The gift was amazing and thoughtful, but the delivery in which I got it creeped me out so much that I didn't even want it. read more

They make good stuff and this is my dream job and I really hope to work here when I turn 18 and work there for years. So please hire me when I turn 18. read more

I have been waiting on $240 worth of clothes that have been on order for days less than a year now and Halo refuses to ship my order because they can't seem to get a hoodie in. Customer service doesn't care that they're sitting on my whole order and gives nothing but excuses.The company I work for contracted Halo as a vendor for uniforms (if you can even call their terrible selection uniforms) over a year ago and there are still hundreds off employees other than me who have not received their orders either. If I could give them 0 stars I would. read more

Horrible! Took almost 2 months to get items ordered. One item was not a advertised at all. Apparently a fleece jacket to them is lightweight and see through. Tag even said lightweight jacket. They took no responsibility and would not answer emails. read more

This company probably takes the longest ever to ship out things that you pay for in advance by having them "preauthorize it". I'd recommend another company by far read more

I needed a promotion product for my business and received excellent attention to detail and a prompt turn around with the items. Halo delivered! read more

Horrible customer service the rudest place in town your front person should have better people skills