We ordered a "Premium" version (two upgrade levels) of an arrangement shown on the Hall's website. When the recipient sent a photo of the delivery, we were shocked. Understanding that substitutions may need to happen when ordering arrangements, the delivered arrangement was in no way close to what was represented on the website. The fullness alone was a fraction of what it should have been, with the size resembling a supermarket bouquet placed in a vase. I'm not sure if this is typical for Hall's Florist, or if they just didn't have enough resources to create a properly full arrangement. read more

Hall's Florist - What was ordered (left) vs what was delivered (right) - Florists Near Me - Williamsport, Pennsylvania

We had a family member pass away and couldn't be there, so to send our condolences from Florida we choose to support a family business from where my husband grew up. First, I want to say, there is a warning on the sight about changing arrangements based on availability because of COVID. We made the decision to trust them and hope for the best. I couldn't be happier about our decision. They were amazing. I was called promptly after the order to confirm all of the information and get additional information. Also, in the special instructions I asked to be emailed or texted a picture which they did right before delivery. Great costumer service and if we are ever in this position again, I would undoubtably choose them. I was very impressed with every aspect. Thank you Halls, we appreciate your consideration and hard work during a difficult time. read more

Hall's Florist - Flower arrangement - Florists Near Me - Williamsport, Pennsylvania

My fiance ordered flowers for me for Valentine's Day. I know this because they called me instead of him to say they do not deliver to Hughesville as it is "outside of their 20 mile delivery radius" (although, they stated it's only 17 miles and their website clearly says they deliver to Hughesville.) So not only did they ruin a suprise and refuse to deliver the order, but they continue to text my number instead of his to argue after when he called to confront them about this. I had literally nothing to do with any of this, other than I was supposed to be receiving flowers, but instead received a bunch of bs. After posting this review, they responded-"Thank you for this review, I will be happy to respond to. The phone# that was listed on the order if we have any questions was the one we called. He put the wrong phone#. As stated in my website, we do deliver to these areas if they are within delivery mileage. this order is not. I accommodated him by forwarding to a local florist who wanted more money. Called to ask if he wanted to cancel the order or place the order with local florist. I was cursed at and argued with. I am happy to not do business with this customer." In response to her response: this is basically how the conversation went... "We don't deliver to Hughesville, idk why our website says that. Oh well, we do deliver to Hughesville but only if it's within 20 miles. Oh you're not 14 miles away, you're 17 miles away and we don't deliver that far. You can pay someone else more to do it if you want." We are right in town... not outside of Hughesville, not near Hughesville but IN Hughesville. Seems like a simple solution, don't advertise that you deliver somewhere you don't. Obviously, you do not want any business because you just keep making yourself look worse by continue to argue when you are wrong! My fiance probably wouldn't have had a problem ordering from the other local shop if you had just paid attention to the order, not already ruined the surprise and maybe apologized for doing so. Also, nobody cursed at you, though I really have some words for you at this point. I asked you to stop texting me and you continued to do so. You messed up. You're a business owner. Take responsibility. And refund the order that you cancelled! read more

Hall's Florist - Website at time of order. - Florists Near Me - Williamsport, Pennsylvania

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Excellent service. We called from out of state to order flowers for a friend. We could not attend services. My wife told the lady who answered exactly what she wanted in the Bouquet and they followed it to the letter. Great job with only a small delivery fee . Non of these hidden internet fees! read more

Garbage. Extremely lazy and rude people. I place a $100+ valentines day delivery order a week ahead of time so it not any of this last minute same day BS. The website advertises that they deliver within 20 miles of montoursville area. My fiance and I live in downtown Hughesville 14 miles away from there shop, within the 20 mile radius, 1+1 =2 everything still makes sense right?????? Don't these bumbling ****** call my fiance instead of me to tell her that they are refusing to deliver the flowers because it's too far out of their way and that another shop will have to do it for another $15-$20. My fiance confused but pleasantly surprised tells me about the call. So I call back and ask what the deal is? I ask why they called her instead of me? And also why they are refusing to deliver to an address they clearly advertise they deliver to? I get nothing but a crappy attitude and basically telling me the website says we deliver to hughesville (they have since changed it) or within 20mileswe live 16 miles away, but we don't feel like delivering it to you. So while this lady is arguing over the phone my fiance hears all this and chimes in to just cancel the order? So I do and hang up on the lady. She texts MY fiance back instead of me to talk some more s*** and continue arguing. So instead of my fiance getting flowers and a teddy bear, she gets spoiled surprise and a bad attitude. I wish I could post the screen shots of the text messages. What a lousy buisness. It figures her name would be KAREN!!!!!! read more

Hall's Florist - Florists Near Me - Williamsport, Pennsylvania

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I would give 0 stars if I could for customer service. They incorrectly filled an order that was electronically sent to them and specifically chosen for sentimental reasons and then tried to lay the blame on me. The title of the order was very clearly referenced in the order and they disregarded that, sending instead what they wanted to. When the topic was brought up to them they refused to take any ownership of their business and were very rude in the process. read more

I have used Hall's Florist to send my mother flowers in a nursing home. They have always been beautiful.

My husband and I live in Texas and his mother is in a nursing home in Williamsport. The staff at Hall's Florist has always been extremely accomodating. We give them an "idea" of what to send as we never know what may be in season. His mother is always pleased and tells us the flowers really last her for several weeks. I wished I could be as lucky here in Texas to have a bouquet last for several weeks. They hand write the card and that is such a wonderful personal touch...don't get that touch from any florist here in Texas. read more