1. Halloween Express

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Kennesaw, GA

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Halloween Express

5.0 (1 review)

Halloween Express Photos

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7 years ago

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Spirit Halloween Superstore - Spooky season

Spirit Halloween Superstore

1.0(1 review)
6.9 mi

My Experience with Spirit Halloween…read more I went to Spirit Halloween to purchase a costume for my daughter. There was a 20% off coupon taped to the counter, and it had been used for customers before me. At the end of my transaction, the cashier asked if I wanted to round up my purchase. Shortly afterward, another employee walked over and asked whether the coupon had been used. The cashier stated that it had not. I asked if my transaction could be corrected so I could receive the 20% discount. However, I was told that refunds were no longer accepted after October 16, and the response I received was, "Maybe next time." I went to my car and called corporate, hoping someone could help resolve the situation. Unfortunately, I was told they couldn't do anything either. The most frustrating part is that the coupon was still valid, yet I was not given the same opportunity to use it as the customers before me. If other customers were receiving the discount, why wasn't it offered to me? And why was a valid coupon displayed at the counter if customers weren't going to be given an equal opportunity to use it? This economy is already expensive enough. Families are working hard to stretch every dollar, and a 20% discount can make a real difference. Customers shouldn't have to pay more simply because a discount wasn't offered to them when it apparently was offered to others. I was asked to round up my purchase to contribute to a charitable cause, yet when it came to receiving a valid discount, there was no willingness to help. Being told "maybe next time" was dismissive, and corporate's inability to offer a resolution made the experience even more disappointing. This wasn't just about 20%. It was about fairness, transparency, and professional customer service. I understand that the store has a no-refund policy after October 16, but that doesn't address why a valid coupon wasn't applied to my original transaction. Spirit Halloween, customers deserve to be treated fairly and consistently. In an economy where everything already costs so much, businesses should be helping families save money, not leaving customers questioning why they were treated differently from others. This experience was highly unprofessional and disappointing.

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Spirit Halloween Superstore - Outside

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Outside

Party City - Yeah... there is no such thing as curbside pick up here-

Party City

1.8(27 reviews)
0.7 mi
•$$

I was in need of balloons for cute Insta-worthy NYE photos since we're staying in this year and…read moretrying to stay safe so I hopped online and it showed me they were one of few stores with balloons still in stock. I was instantly greeted by the amazing staff as I entered the store. I grabbed balloons, headpieces and sunglasses to help ring in the New Year. My big champagne balloon was a little pricey but cute so I was a little annoyed when I got home and noticed it was slowly deflating. I called the store and spoke with a manager who told me to come back and they would swap it but she seemed a little annoyed once I got there. She went and found the last one and I told her it looked a little flat she added air, told me if this one didn't work I would have to get a refund and walked away. Sadly, after I got home the balloon started deflating but to make the best of it I popped it in the back and let it be. I saw that this location had horrible reviews and still wanted to give it a try , but I doubt I'll be back unless I am in dire need. Happy New Year

You know that old saying "don't believe everything you read in the internet"? This is not an…read moreinstant to adopt that as some words of wisdom. Just like several other Yelpers have remark- this place is a vast wasteland of no customer service. In fact, it must be something on a whiteboard in the employee break room- "Today is a good day to be rude, dismissive, and let the customers wait in the check out line!!! Now practice it like you mean it!!!" I made an online order so that I didn't have to go into a store. I followed the directions in the email and, coincidentally, are posted very legibly on the front of the store. After several times calling to get a busy signal, I parked the car, masked up and walked into the store. There was a long line of customers near the cash registers- it appeared to balloon day- and when I got to the counter, the clerk asked if I was ready to check out. I replied that I had a curbside order. He left the cash register and walked to the end of the counter and yelled- what's the last name? That was just the beginning of my "curbside" falsehood. I said- I have tried to call from the parking lot several times but the number just rings busy. He said- nah, the phone don't ring. I asked how he would describe curbside service and he said that the store didn't have it. So, there you have it- you have been warned- THE PHONE DONT RING

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Party City
Party City

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Mystical Parties Entertainment

Mystical Parties Entertainment

4.1(9 reviews)
0.1 mi

Mystical Parties Entertainment has always been a 10/10 experience for us. We hosted my daughter's…read more5th birthday party here this past weekend, and the experience was exceptional. Being able to walk into an event without needing to set-up (and then being able to leave without having to clean-up anything!) was a premium experience we would gladly pay for again. The studio is spacious and easily accommodated our group of ~65 (including ~24 seated children) with plenty of room to spare. Two of our party hosts (Ali and Daniel) were "friends" with Elsa and Spiderman. Daniel brought humor and fun to Elsa's Princess lessons, actively participating in the lessons. Ali truly embodied her ice queen friend with a quiet, powerful presence and a gorgeous singing voice. When my daughter was a little shy about all of the attention, Ali pivoted while in character and included her as she was ready to be spotlighted. Raquel was our primary party hostess and kept everything looking pristine. She kept the activities moving and ran around coordinating everything so that I was able to fully enjoy myself as the parent. While we have been to numerous pop-up events in the past (Painting with Rapunzel, Paw Patrol, Toy Story, and Ms. Rachel to name a few), hosting our party here was the highlight of our experience with Mystical Parties Entertainment. The staff is lovely and so dedicated to making it a phenomenal experience for parents and kids alike. The studio and decor is gorgeous. You won't regret booking MPE! And a special shout-out to Amelia and Madison P. is deserved. They do so much behind the scenes to make this the most magical party studio in the Atlanta area. Their dedication, passion, and love for their craft is what is at the heart of Mystical Parties Entertainment.

We came here for a free toddler Thursday event with Minnie house & the event was about an hour log…read more The staff did a great job even though there were only a few kids there We were the only ones that were new and seemed like everyone else was repeat attendees to their dance class or something We had a good time & Minnie and dotty and the host were all great with the kids. They do in store events and classes and private parties They can also come to your private parties for like birthdays with cotton candy, characters, balloon making, and a few more things All their prices are listed on their website for convenience and the studio itself has plenty of parking as it's in a shopping center

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Mystical Parties Entertainment - Frozen Theme Characters

Frozen Theme Characters

Mystical Parties Entertainment - Princess characters

Princess characters

Mystical Parties Entertainment - Uptown Girls Vintage Singing Trio

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Uptown Girls Vintage Singing Trio

Copy Cats For Kids - Glass slipper princess

Copy Cats For Kids

4.6(7 reviews)
20.4 mi•Downtown

My wife and I hired Copy Cats For Kids recently for our kids' birthday. I have to say it was an…read moreEXCELLENT experience! Our 7YO is in an LOL Surprise fan, so we were thrilled someone could dress as Diva from the series. We had Audrey as our entertainer, and she was a true professional from beginning to end, texting clear details of her upcoming booking with us, showed up on time the day of, and she had such a sweet and friendly demeanor. She came dressed to do face painting, (a true artist! Some images were painted on kids arms), shared magic tricks, then made balloon animals. She then changed for photo ops in the famed costume and our kid guests just had such a blast with her! As busy parents it really made such a difference to have a stress free party and Audrey fit the bill perfectly. We will definitely look to Copy Cats for Kids for future events.

Copy Cats! Elsa…read morejoined us for our winter wonderland theme party for my 4-year-old daughter. First off, my daughter was shocked when she opened the door and it was the Ice Princess! Elsa was very polite, on time and the kids were so thrilled! Face painting, magic tricks and balloon animals! Great job, she even stayed and sang Happy Birthday with us! The parents were shocked too lol they couldn't believe I found Elsa! Thank you for making Kylee's birthday so special. =).

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Copy Cats For Kids - Apple Princess

Apple Princess

Copy Cats For Kids - Dark Villian

Dark Villian

Copy Cats For Kids - The frozen Princess and My Ava Quinn for her Tea Party

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The frozen Princess and My Ava Quinn for her Tea Party

Halloween Express - costumes - Updated October 2026

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