Kevin and Custom Your Way Design was awesome to work with. He was honest about costs and…read moretimelines, and worked closely with the Engineer to ensure plans would make it through permitting. He was super responsive, even to a guy like me with a smaller garage project. Go with Kevin, you won't be disappointed!

I am pleased to offer my strongest recommendation for Kevin Arnold and his company, Custom Your Way…read moreDesign. Kevin stepped in at a critical moment when our deck build project had gone seriously off track with our builder, creating significant stress and uncertainty for my wife and me. Although this type of project was outside his normal scope and well beyond his typical service area, Kevin prioritized our situation, agreed to take on the work, and did so at a very reasonable price, an early indication of his integrity and customer-first mindset. Kevin personally drove over 2.5 hours to our home to conduct a thorough inspection and develop detailed CAD drawings. He provided clear, practical recommendations that enabled us to effectively reengage with both the City of North Bend and our builder, restoring momentum and confidence in the project. Impressively, he turned the drawings around within a week and proactively offered additional support, including structural engineering services, should we need them. His responsiveness, expertise, and willingness to go above and beyond were exceptional. Throughout the engagement, Kevin and Custom Your Way Design exemplified true customer service, professionalism, and empathy. His reliable, high-quality work was instrumental in getting our project back on track and resolving a difficult situation with confidence. I would not hesitate to work with Kevin again and would be more than happy to serve as a reference for anyone seeking further insight into my experience with Kevin Arnold and Custom Your Way Design.

In 2010, as I was approaching sixty years of age, I found an amazing old (and run-down) homestead…read moresite near the southern tip of Puget Sound, and began imagining a house and studio. I've been a designer and fabricator of furniture and sculpture for over forty-five years, so it wasn't difficult to start developing ideas. As I dreamed I began looking around for assistance with the process, and found Artisans Group. I didn't go to Artisans Group looking for an industry-leading eco-home. I came because I saw a couple of their projects and loved the clean modern style Tessa Smith and Randy Foster were putting together. They were realizing designs that seemed to me to be far beyond what other design/build groups were creating. Architecture has been a fascination most of my life, and what I saw in the lines and volumes Tessa was producing was a natural feel for proportions, for minimal and unique details, for the flow of life patterns in a home, and particularly for the play of light, natural and artificial, as it enhances and defines spaces and the experience of living. With Tessa and Artisans I got all of that plus a great experience of collaboration in design, and a house that always surprises me--because it is somehow more "me" than I would have designed by myself. It's a "world house," designed with details and technological solutions that are distinctly European and soundly ecological in a way that just makes sense. The house stays at comfortable temperatures with the air always fresh while using a tenth of the energy of my last house. The biggest surprise was when I moved in and found the experience to be more physically comfortable than I would have--or could have--imagined. The house seems to have its own body temperature, and wears like a glove. The Jewel Box (as we nick-named it during the design process) was designed to be a home and gallery. It has become a museum of my life's work and remains so comfortable and inspiring that I stay home wondering why I would want to be anywhere else. Artisans did it right, and I moved in a month before that sixtieth birthday. Over eight years later I'm still daily grateful that I get to live here. I love this place. -Don Freas (donfreas.com)

After a year of house hunting in the Olympia area to no avail, I reached out to Artisans Group to…read moredesign a home for my family. I ended up finding a not-so-perfect home in the perfect neighborhood and knew I wanted Artisans Group to help with the remodel. This proved to be the best decision I could have made. Throughout the process I always had my expectations met and exceeded, as the team at AG proved to be attentive, genuine, and innovative in their approach to the design of our home. I liked this company so much that after our home was completed, I went to work for them as a designer. Can't say enough good things about Artisans Group, as a client and designer, working with a team that is as passionate about their craft as Artisans Group makes all the difference.

I hired this company to complete an as-built and a build-out, and the experience has been nothing…read moreshort of frustrating. My main contact, Joe Pascua, has been completely unresponsive and constantly procrastinating on the project. At first, they claimed they couldn't start until they received more information once they got it, they added another four weeks to the schedule. After I submitted payment, communication became sparse and inconsistent. Joe repeatedly promised updates and completion dates that never materialized. This ongoing lack of communication and follow-through has cost me hundreds of dollars per day in delays, and continues as I have yet to receive the finished permit-ready drawings. I would strongly caution anyone considering this company they do not deliver on their commitments or communicate in a timely manner. If you don't have money to waste stay away.

Hands down the best experience I've had with a company! Joey Pascua was a pleasure to work with,…read moreand to be frank, he deserves a raise! He was extremely knowledgeable, kind, and offered advice when the government was illegally trying to hold us up on our project. They by far have the best prices in the industry, and a company has never looked out for my interest the way these guys did! They did a wonderful job on our shop inspection, and the home design they are doing for us is coming along beautifully. I can't recommend them enough, whether you need an architect, structural engineer, designer, or anything in between, whatever your home needs are go to these guys! They will take good care of you! P.S. If you see this same review for Rueppell Home Design/Design Build NW, it's because the companies are related and I wanted to give these wonderful guys a shout out everywhere I could!