Reasonably sized branch. There are several desks for talking to people and then a cashier area with…read moreabout 6 or so windows. The queues never tend to be too long.

Friendly service. Lots of blue.read more

Queuing is the biggest issue in this newly refurbished branch…read more Wait times to see an advisor, a cashier or even to use the self-service tills are above average. The staff do try and make sure that people are in the right place but it does little to solve the fact that a lot of people use this branch. The advisors operate an open appointments system and you book in and wait your turn. The waiting area is acceptable and the branch is bright and clean. Privacy is not that great in branch. There are rooms for consultations but there are also open units which are visible and audible to other customers. It's luck as to where you end up. Staff are generally helpful, although, as with all banks and building societies there is the odd issue. Account opening and maintenance is, in general, hassle free though. Facilities for the disabled are more limited but the branch is fully accessible. New passbook machines have been introduced which allow certain passbook transactions to take place without a cashier - these should help queues as people get used to them but, at present, much help is still required!

I am amazed at how busy this bank is it clearly needs to be moved to a bigger premises but the…read morestaff are very friendly and do there best to help and make sure you don't have to Que up, worth checking out there savings account

A well presented branch which looks modern and has had a facelift when comparing to some other…read moreNationwides in the area. The facelift has also meant the store has got some quick self service machines useful for deposits of cheques or cash and they can be used with either a card account or a passbook account which i thought was a really handy feature of this branch when there are large queues, such as the lunch time rush. Lots of natural light make it feel bright and airy which is good if you are standing in a queue. Staff are efficient and quick meaning even if there is a queue it disappears relatively quick.

Small branch which was scheduled to close a few years back but now offers part-time opening hours…read moremon-fri. Friendly staff.

Nice place and quite handy to visit from the shopping centre. Staff are nice and you never have to…read morewait long to be seen

One cash machine outside and another couple inside…read more Open until 2 on a Saturday which is very useful and friendly staff as well.

This branch is always really busy, and best avoided between 11 and 2! The staff are helpful and are…read morewilling to spend the time assisting you with any query. The branch is being refitted and i believe it is going to be expanded so I hope this will ease the queues! In the meantime its worth remembering that there is currently another branch of Nationwide on Wote street (the former Portman).

First thing you notice here are the beautifully maintained hanging flower baskets all along the…read morefrontage. The inside is similarly impressive with rows of up to date self service machines and plenty of staff and leaflets on show to help you use them. The staff were friendly, smart & helpful and the place is bright, cheerful and clean. Good service & nice surroundings, this is possibly the nicest bank I've ever visited.