The staff, food and atmosphere. A good place to recover. The staff if very Cary and attentive…read more I felt like they really cared about my recovery

Facility and premises are clean and recently renovated. In a very short time with much urgency and…read morehardship, we chose this facility for the location, ease of access. The care manager and key personnel are nice, attending staff, therapists are all working so hard but they are so short staffed. Dad had to wait a long time on some days to get the diapers changed. You wonder if the nurse call button is working, but it is. But many patients on the full floor have their buttons pushed waiting for someone to come. That's the reality in all medical facilities nowadays in Hawaii. It is a very stressful time for patients and families, so it's good to try to be understanding and thankful. I really appreciate all the healthcare workers. Visitation policy and security is very good. Parking stalls are narrow so be careful. During the day the structure provides for all the medical appointments in other floor and buildings. Dad has a rare disorder that limits his mobility and speech. He had PT and OT (they're scarce too). He had days of exercises on equipments too. He got help with bed sores. Got airlifted to his bed!

I received exceptional care from January 20 - 31, 2026 while recovering from surgery. The…read moreempathetic and skilled nursing staff, caring CNA's and all the supportive staff were amazing! The art and music activities led by their wonderful employees and volunteers lifted my spirits and helped my healing. I would like to say thank you to Deanna, the Director of Physical Therapy and her stellar staff, especially my OT, Trisha. Mauna Lani Rehabilitation Center (MNRC) is a place of respite and care that exceeded my expectations! What I appreciated most about MNRC were the smiles and hellos I received in the hallways, the inclusiveness of the residents in the center's activities along with the caring attention I received from staff, CNA's, Nurses, and the PT team. I am very grateful to everyone who helped me reach my personal goals.

Great facility with good staffing. The majority of the workers are caring and helpful. Sometimes…read morethey are short staffed, however, they still provide a good level of care given the circumstances. The only drawback I see is driving up the winding and steep hills of Sierra Drive and Wilhelmina Rise. You will, however be rewarded with million dollar views that you can take in and appreciate. They have quite a good amount of programs that everyone can participate in. Of all the facilities that were presented to us, we chose Maunalani. Maunalani was the right choice to get my elderly Mom back on her feet again.

The experience at CCOH was very compassionate,friendly, and very knowledgeable on all our questions…read morewe had for mom's care there. Mike Ramos welcomed and took good care of my mom's needs as she settled in. PT/OT staff are outstanding and always happy, while encouraging their patients to get well. There is good communication amongst all workers there, so we felt very comfortable. We highly recommend CCOH

Great activities! The food is yummy! It always smells good, everyone is so nice there!read more

Hopefully things have changed for the better for patients and their families at this place since…read more2021. It's been a few years since my mom was placed there after her surgery. She used to call me at home, to call the front desk, so that they would go and help her to the bathroom. She would press the call button but nobody would come, therefore, she would have accidents in bed. Keep in mind that my mom was 91 and did NOT have to use diapers, but they put her in diapers. I can only imagine how degrading it was for her during her stay. Another cause of concern was only 30 minute visitations were allowed because of Covid. I totally understand this, but your time starts ticking as soon as you sign in. Their elevators are so slow so our visit was only 5 minutes due to the wait for the elevators. We couldn't even visit with her! So sad and depressing. Needless to say, I took her out of this place so that she could live her final weeks at home. I sure hope visits and care are better now for the patients and families.

Today I went on a tour to Kalakaua Gardens since I am looking to see where I should go to a place…read morethat would take good care of me. The facility was very comfortable and meticulously kept. Rooms were beautiful and a place I hope to call home one day. Food was very good and the residents looked happy and chatted as they shared their meals. Very comfortable and happy place to be. I will surely choose there after the other facilities I have walked through. It will be a nice home for me to make it my last stopping place. The tour representative that walked us through was Mr. Thomas Eustace. He patiently covered all aspects of living there. Very nice well informed gentleman. Mahalo to your time but will soon want to move in.

I want to express my heartfelt gratitude to the entire staff at Avalon Care Center Honolulu for the…read morewonderful care they provided to my mother. During a time when our family needed support the most, everyone at Avalon treated us with kindness, compassion, and genuine concern. Over time, the staff became more than just caregivers--they truly became an extension of our family. A very special thank you to Joanne Batalon and Kiana Muneoka. They consistently went above and beyond to make sure not only that my mother was well cared for, but that our family was doing okay too. They always made time for us whenever we had questions or concerns and made sure we received answers in a timely manner. Their patience, understanding, and compassion gave us comfort and reassurance throughout our mother's stay. It means so much to know that your loved one is being cared for by people who genuinely care about them. We will always be grateful to Joanne, Kiana, and the entire Avalon Care Center Honolulu team for the kindness, support, and care they showed our mother and our family. Thank you from the bottom of our hearts for being there for us and for treating our mother like family.

1. Type of care: totally inconsistent 2. Care Quality:…read moretotally inconsistent Currently a patient who has been in the health care industry for 17 yrs I can actually give you an non bias review of the overall care given here at Avalon. Been in and out of here two times and am currently here 9_/12/26. Both times so far they have screwed up my pain medication where I have suffered at a pain level of 9 almost 10 for over periods of 3 hrs or more. That's totally unacceptable and all nursing could say is "oh we're sorry " which to me is total bullshit. Medications are always a #1 priority, especially pain medication. The total inconsistencies of the quality of care is what makes me not recommend this place for quality skilled nursing facility. They need to improve on all levels of their business, for me to recommend them at all.

Islands Skilled Nursing & Rehabilitation is the newest long term care SNF (Skilled Nursing) short…read moreterm Rehabilitation, and Respiratory Care facility that will be having it's grand opening scheduled for March, 19th 2020. As a medical mfg.sales rep. I had the honor and pleasure of meeting "Geo" their very polite super cordial DON (Director of Nursing). She took the time out of her busy schedule to meet, greet and briefly explain the facilities residence service availibilty options and offered me the tour. This facility used to be former LTC Island Nursing Home, although several years ago the owners here decided to up & close it's doors permanently. Hence the slight spin in their new name-Island "Skilled" Nursing name. The new owners took the time to remodel this former nursing home to look and feel like a new millinium modern 2 story domestic home.The outer building shell recieved a nice new paint job and the interior, WOW! Being totally renovated to look modern with a clean well lighted open feel and appearance. They have 2 floors aporox 40 beds with the 1st floor dedicated to Respiratory-Tracheostomy and Ventalator residence who require 24/7 loving care and attention. The 2nd floor is their SNF wing, PT, and kitchen. FWith the shortage of available vacancies here in Hi. this remodeled nursing home away from home for our aging population will no doubt be commited to providing the care and compassion in a home away from home setting that is centrally located in Honolulu. The only drawback is the parking garage where guest parking is far & few between. You may need to hope and pray you get lucky to be able to find street parking on Alexander St. should the lot be full. LOL...

Efficiency and reliability of the company service to customers are the main factors behind this…read morecompany's success... all islands employees are so passionate about caregiving services business and maintaining their excellent customer service is the major reason why customers loves them the most !!! I love ISNR and I love what they do- saving lives and being able to make a difference!!!

I am beyond mortified at this place. I went to visit my…read morecousin. The RN comes in at 5pm to add food to the feeding tube and can't clear the tube. So she says she's ordering a soda and leaves. Then, 40 minutes later she's no where in sight. My cousin is starving so we tell him to press the call button. It take 10 minutes before the nurse responds. She tries the soda and can't clear the tube still. Then she leaves and says she's going to look for another nurse. The other nurse came at about 6:15. She cleared the tube and did my cousins medicine. The second nurse says that the other nurse will be back to clean his throat tube thing- my cousin looked at me and made the sign of the cross. No one should feel like that about the care they're getting. To top it off his mouth piece falls on the ground. Instead of cleaning it before giving it to him, the initial nurse (the one that couldn't clear the tube). just gives it to him and leaves. Who does that?! You wouldn't give your child something to put in its mouth from a hospital ground so why would you give someone who is immune compromised something that fell on the ground. Be assured I'm making a formal complaint and visiting more often. I'm appalled.

First time in having my dad go here. Never again and do not recommend your loved one stay here. He…read moredeveloped pressure wounds, lost ALOT of weight, have pic how the floor was not clean, there was used gloves just thrown on floor. He got lethargic, doctor or nurses don't provide update meeting or phone call. My requests were hardly heard, and list can go on. And just icing on the cake, he was in Jan - Feb 2019 and he only got billed in Nov 2019!!! Wouldn't you be surprised? When checking it out, I was told it should've gotten out a long time ago, and person didn't understand why?! I transferred him to St. Francis "The Villa" (which I recommend) and guess what?! He started to improve in health, gained some weight, etc. I really saw such improvement, which goes to show you how Kuakini Hale Pulama Mau did not do a good job in care.

Be careful packing your items when you move to Craigside. Number your boxes, keep a list of what's…read moreinside and videotape yourself packing it. When you arrive unpack quickly and check to be sure nothing is missing. Put up a camera in your room or many of your things will go missing.

I toured 3 assisted living facilities. 15 Craigside was my first. Everyone was nice and the tour…read moreof the facilities and the rooms were satisfying. The downpayment was expensive and so was the monthly fee but definitely worth it for your peace of mind. Best thing is that pets are allowed. Lots of fun activities scheduled for the residents. Definitely a great option for me.

Transferred from Kaiser Hospital over to Hale Nani for intense OT and PT. Kevin the transporter/…read more driver was absolutely friendly and helpful (5 stars). He warned me of the bumps on the road and any sudden stops-for my safety and comfort. I checked in and was not very impressed by the surroundings ( its not the Hilton or Ritz). The place had a 1970's-80's outer island motel feel- sort of like a low budget vintage vibe. Rehab wing is on the 3rd floor. 2 star The headboard of the bed was termite eaten, hallway littered with plastic rubbish bins and plastic storage drawers. Just very low budget but functional sort of ghetto feel. The scale they put me on could hold a wheel chair and we got weighed together/ handle of scale was broken and hanging awkwardly. Little things like that need fixing or replacing but is never repaired is questionable. 2 star Every bed had a 14 inch personal tv monitor that was connected to the wall hung on a heavy duty hinged armature- that's great. First night I was there the service was out due to high winds. TIP: Download movies onto your IPAD from NETFLIX or AMAZON Prime. Lucky I was prepared but my poor roommate was bored silly. Internet went down 3 out of the 7 days I was there. 2 star The rooms are not private and shared with 1 other person-fortunately my roommate was considerate and we got along well 5 stars. First day I was having a consultation with PT, a lady suddenly took a big dump in my doorway. WTH, therapist quickly closed the curtain. The whole room smelled of feces and the aid wiped it up. That lady took a shower after finishing her dump and went back next door. My roommate said many different people are using our bathroom but she is not sure why? Aid Michelle said the lady nest door is too big to fit her shower and comes over to use ours. OK 1, 2, or 3x but everyday? I do not know her and its unsanitary. They have a big shower down the hall and why is she showering in my room?2nd day same lady is using my toilet again "ugh, ummm, haw, hoo..." all these grunting noises while she is dropping missiles. Told myself to GTFO and ran away into the "dayroom". Waited for her to finish showering and vacate before I could use my room again. Roommate not so fortunate-bedridden and nowhere to go. 0 stars Near the end of my stay here ,there was a theft that happened to one of the residence. That made me question the safety and privacy of this complex. Was supposed to stay longer but didnt feel 100% safe. Was it a nurses aid or a visitor scoping out everything? Hmmmm...Any security cameras to do an investigation? 1 star My nurse was "JAY" friendly, intelligent, kind, and had a sense of humor. 5 stars Nurses aid "Army", "Romano" and "Ikaika" very compassionate and caring aids. 5 stars Dietician "Lauren" made my stay so much better by tweaking the meal plan options and snacks to meet my needs. 5 stars food 3.5 star Doctor Kramer -kind caring saw him twice during my 7 day stay- 5 stars. The physical /occupational therapist: Kevin, Katie, Kim and John are all 5 stars. Kevin asked me how is everything so far? I said the accommodation is low quality but the people are high quality and I rather have it that way than the other way around. Joined the daily activities schedule everyday to keep from going bonkers: 5am Brush teeth/TV news 7am breakfast 9am OT 11am music circle 12pm lunch 130pm Bingo 230 pm crafting or karaoke 330 PT 5pm dinner 630pm Bingo or Keno 7pm snack shower/brush teeth 8pm off to "beddy by" My ideal daily routine -woke early and slept early PT and OT 3 hours a day for 7 days a week. Yes I can say working hard really did pay off100%. Still could speak and had an opinion without being a Karen- ask nicely say PLEASE and THANK YOU will get you far here. Can see if English is your second language or perhaps you dont even have a voice a person may not have there wishes met or receive less than the best care here. Honorable mention: Coral/Jasmine the activities coordinator made my stay really fun. Working dogs paid us a visit and we had a live performance/ concert in the cafeteria-5 stars Music circle scared me straight. Most of the people who participated were catatonic with their fists in a ball. When I saw that you can be darn sure I worked my hand to do stretches -scared me into working all the OT exercises! Thank You Kevin over at Kaiser Moanalua PT team to referring my case to Hale Nani. Did not know this world existed and that opened my eyes. If your mom, dad or relative is in Hale Nani- please be a voice for them to get them the best care to make them comfortable while they are there. Overall a great eye opening experience!

My mother took a tumble recently and Kuakini Hospital had placed her at Hale Nani for her rehab…read more My mother was happy with their care except for the food. The 3rd Floor staff was really nice and super kind to my mother. She enjoyed being around them. My biggest gripe is their office staff. Really super bad communication. I would call and leave messages on their voice mail and they would never return my calls. One day I was so frustrated that when I did finally get to speak to someone in a particular department I had asked why do they not return phone calls when messages are left. I was basically blown off and told I don't know. I was pretty stunned about their shear lack of accountability. They would often tell me that they called but I never answered. I would check my phone and I had zero missed calls from them because they never called. Personally, I can't stand them. It was frustrating. My mother was finally discharged yesterday morning. How I found out was through an email Thursday afternoon at 4:45pm that said "We were not able to get in touch with you but wanted to let you know that your mother will be discharged tomorrow." I was so happy to get her out of there so I would not have to deal with that horrible office staff and grouchy people that open the door. I would give them a big fat 0 stars because of their horrible office staff. My mom said 4 but their food is really a 1. So we went with 3 stars.

Tuesday May 19, 2026 I came here to their cafeteria to buy breakfast…read more I bought a breakfast bento. It was small. But, it was good. Just something to eat before lunch later. This time I had to buy and take it with me. I been here many times before to eat and sit down. It's casual and comfortable in here. I will be back again when I can.

After suffering from hip explosion disease I was patched up at Queens Main and sent to RHOP. Going…read moreto an in patient rehab that promises hours and hours of rehabilitation per day is spooky on paper, but RHOP is incredible and, as a matter of fact, they seem to have their heads screwed on better than some of the people at Queens. . .but that's for another review. . . RHOP was actually a great time, everyone you encounter is nice, the exercises are hard, but they have to be and I had a really good group of people with me too, like Ms. Helen who is 101 years old and her roommate Ms. Susie who used to DOOR DASH COFFEE to her room every morning, hahahaha. RHOP taught me everything I needed to know to survive at home during my long recovery period between a wheelchair and a walker and I use what they taught me daily. I am 100% sure I would not be as mobile as I am now this soon after surgery if I hadn't gone to them, in fact, some of what I was shown or learned there are integral to moving around. The only mark I have against them, the only warning. If you get to the point where you can venture out of your room and roll around the facility do not leave anything on your bed. On my first day out of my room I got a collared shirt from the gift shop which was then taken by the linen service provider by accident a few days later and I never saw it again. I was told this has also happened with cellphones. They will take the chance to do up your bed when you are not in it so make sure all of your stuff is put away, because whoever does the laundry just bags and tags everything wholesale. I hope I never have to go back here, but if I do it's going to be a good time.