A terrific physician! An easy and confident air. Easily explains complex problems and solutions. I…read morehad an aged-out molar which previously had had a root canal. A very complex extraction as these teeth are known to be brittle and the tooth pretty much shattered during the process. Then he discovered an abscess. He removed the tooth, cleaned out the infection and a stitched the surgical site closed. His post operative explanation of expectations proved spot on. I would never hesitate to see Dr. Chin in the future. GO BLUE! Oh, I almost forgot; his staff are awesome and his two assistants during my procedure were obviously trained up well and very professional. AND ... Dr. Chin called me personally the next day to check in and see how I was doing.

I was extremely nervous regarding an abscess/wound on my upper gum. My longtime dentist had been…read moremonitoring it for a few years and suggested it was finally time to see an oral surgeon as it was not getting any better. I called to make an appointment and was happy to have a choice of two offices- choosing the office near me, located in Water Tower in Chicago. The entire staff is very nice- especially Eva, and Dr. Chin was immediately able to put my mind at ease after examining me and carefully explaining what the abscess most likely was and what the process was to diagnose my issue. I liked that Dr. Chin didn't talk down to me, but made me feel like a partner in the process. After my surgery, (which went as expected for Dr. Chin, but MUCH BETTER THAN EXPECTED for me- I hardly took any pain meds), I healed very quickly. There was only a bit of unexpected news regarding my tooth underneath the gum which we are watching, but again, I am "partnering" with Dr. Chin in watching the tooth carefully to ensure it's continued viability. Followup appointments went smoothly as well- especially the One during the height of COVID-19 pandemic. As a person with many health problems, I realize that gum care can translate into problems with my diabetes and my heart. I need a sharp professional like Dr. Chin and his wonderful staff on my side to stay healthy for the long run.

The staff was rude and unprofessional. I was charged for a consultation and exam that never…read morehappened. Definitely not a place I would recommend.

I had full upper implants done and some on the bottom that I am happy with, and enables much easier…read moreeating. My teeth were very bad. The entire work took years, longer than expected or was predicted, but is worth waiting for. A prosthodontist, Dr. Patel excels at her work, and her well trained assistants do some procedures. Everyone was attentive to details and my acute sensitivity to pain and discomfort, even with my OTC pain relievers. Dr. Patel discourages talk while she works and in surgery you may sit for long periods without breaks. She clearly explained all the work that was done. Her friendly assistants include Rosie, Juanita, Venita and Naimee, who welcomed me. The clinic is spotless, though not a spa. Implants are expensive and it cost me a huge amount (with almost no insurance). After all is said and done, I am happy to recommend Best Dental Spa.

I had been a patient of this practice for decades and was never strong-armed for payment prior to…read morethe insurance coming through. Everything was fine until I retired and my new state carrier takes time to make payment. Well, they were nasty to me and wrote me a letter saying I had better come with total payments and future payment next time or I would be denied treatment. After at least 20 years of quick payments this office turned on me and made me feel like a free loader. How can a place that claims to be there to help patients turn so quickly into a money grabbing enterprise? New ownership perhaps? I understand dentists need their payment but to be so rude, uncompassionate and nasty to a long standing customer is unforgiveable.

Dr Lee and her Staff are just terrific. i have been going here for years for teeth cleaning…read more. i have a great fear of dentists but Dr Lee and Laralee who usually cleans my teeth put me at ease so i can get thru each time i come to the office. also 10 mg of Vallium helps too.

I decided to move my dental care to Gentle Dental, after my wife and daughter started receiving…read morecare 2021, after it was determined by my previous dentist that I needed further orthodontic care. So far they have expertly provided cleaning, orthodontic, and other services, such as mouth guards. The office staff are friendly and professional. The office and building is modern and well kept. As a bonus, Starbucks and Dunkin Donuts are next door, if one wants a beverage after receiving care. Overall, I would highly recommend this service.

Jasmine is an incompetent office manager and fails to take responsibility for letting the office's…read moreinsurance registration lapse for patient's using Aetna. Instead of taking ownership, she tried to blame everyone else, including me as the patient. I had this office as my primary provider and that was removed when the office did not renew their registration, or whatever is required. She tried to blame me stating this would not have happened if I had selected them as the primary provider, but I did that months ago and this was removed when the office became unregistered in Aetna's portal. Then she tried to blame Aetna and I'm caught in the middle. None of this was known by me until the day before my appointment. Am I the only patient using this provider? Why was this last minute? I scheduled this appointment 4-5 months ago during the busiest time of the year for me during the only time I could go for the next few months. Instead, Jasmine just canceled the appointment without my approval instead of trying to find a common sense solution. I was then given the option to pay out of pocket or try to get reimbursed later by Aetna. The office should just defer the payment and take the risk instead of me considering that I didn't do anything to cause this chaos. She made me call Aetna to try and sort all this out and essentially wasted a few hours of my day while I'm trying to work. Now I have no appointment after taking off this afternoon previously. I must find a whole new dentist because of how poorly she handled this situation. I would never go back to this office simply because of this encounter. Now, I have to start all over with a new dentist just when I was finally on the right path. Thanks, Jasmine for all of my time you wasted and caused unnecessary chaos for me. It was highly unprofessional and you are damaging the reputation of this office with poorly handling this matter.

Everyone was so friendly. Office was very clean and modern. They took care of all my insurance and…read morewere very transparent about my costs. Dr. Hoepfner was kind and gentle. Recommended for anyone looking for a family dentist. Also open on weekends!

Not the Same Practice Anymore…read more We used to love coming to this office when it was run by Dr. Turnwald and his team. My kids actually enjoyed going to the dentist, and the entire staff was fantastic. About a year ago, I was having tooth pain and called to set up an appointment, and I was pleasantly surprised to get in the same day. However, when I showed up, I found out the entire old staff and Dr. Turnwald had left, and the practice had been sold to a new doctor--without any notice. Even the text and email confirmations still had the old dentist's name, so it was pretty frustrating to show up and find an entirely new staff and doctor. While the new staff was nice and the doctor was okay, the whole experience felt off-putting since I booked the appointment thinking it was still my family's trusted dentist. I also really missed my old hygienist, who always made visits easy for my kids. Honestly, had they been more upfront about the change when I called, it might not have left such a sour taste in my mouth. But now, I drive 30 minutes out of my way to see Dr. Black, where she has her own practice, and it's worth it for the care we receive. Most of the positive Yelp reviews here are for the old practice under Dr. Turnwald, and it says a lot that the entire staff left when he did. We've since followed Dr. Black to new office, and our family is much happier for it.

Everything went well. Good experience. My regular hygienist is no longer there, but the hygienist…read morewho replaced her did a wonderful job.

I scheduled an emergency appointment with the receptionist at this location. As they're one of the…read morefew places open on sunday . I drove over an hour for my appointment and no one was there. . Extremely disappointing and not professional

Things have changed. I switched dentists a year ago because Modern Essence Is way too rough on my…read moreteeth. The last time I had my teeth cleaned here I was sick and in pain for 10 days! A cleaning should never take 1 and 1/2 hours. So sad because this used to be a great dentist office.

I had a tooth extracted and dental implant recently. The process took about a year and was…read morepainless. Dr. Llanes did a great job each step of the way explaining each step and how long each step would take. The implant looks and feels very natural. So much so I can barely tell it's an implant. Highly recommend Dr Llanes and the great staff at Modern Essence Dentistry.

Dr Gilgus is the only dentist as far as I can tell. He took care of my mom for her upper denture &…read morelower bridge. He's a very kind, knowledgeable & experienced general dentist and one of the few who takes Medicaid (at least this was the case in 2017). So when I came in with sudden toothache pain, he took me as a walk-in. He only charged a nominal fee for the X-ray & to explain what was the problem. He does other services like bonding, veneers, mercury filings replacement, dentures among many other things. I would go see him first before any other dentist for fixing chipped/broken teeth as I suspect most other places charge astronomical prices (based on my research thus far).

I had been going to a *rich* dentist in River Forest for years. I'd go to the dentist and it'd take…read morean hour for me and an hour for my son. My wife has been going to this dentist for a few years. One day I noticed that it only takes her and my daughter like 45 minutes total. So I decided to give her dentistry a try. First, I was happy to be able to get a Saturday appointment. Secondly, they were able to get my 11 year old's teeth spotless! That's a feat within itself. Third, including fresh X-ray's, I was in and out of the chair in about 20 minutes. He praised me for having pearly whites! Last, because of my insurance and their pricing structure, I wouldn't have to pay anything for a standard cleaning (I always had a co-pay at my rich dentist)! * The only *minor* complaint is I think they should provide glasses for all cleanings. I did bring this up to them. They assured me that they do provide glasses for specialty work. I suggested at least offering for all. Kids would think its cool. The equipment wasn't super new, but it wasn't super old either- which is to say it didn't squeak or fall apart! Lol. It didn't bother me at all. To conclude, I'll be coming back.