The owner is a person who loves her job. She is Ashley, and she's the only one I trust to cut …read more This is because, since I moved to Western Massachusetts from Gilmer, TX, in December 2014, I have followed her to each place she worked in Greenfield, while she worked her way up to the Hairloft.

My daughter got married in Greenfield, MA and we are ALL from out of town. I reached out to about a…read morehalf a dozen hair and makeup salons and ONLY heard back from Ashley at The Hairloft. I hired her mostly out of desperation, but she and her assistant were amazing. Communication was prompt and she answered every question, they arrived at our venue early, and even got the mother of the groom in last-minute when she got jealous of how the rest of the party's hair looked! Thank you, Ashley, for making my girl's day extra special!

Loved my haircut! Deanna did a great job of "reading" my hair and figuring out what kind of cut…read morewould look best on me. I went in without a strong idea of what I actually wanted the cut to look like, but just knew that I wanted it shorter and easy to style and maintain. Deanna took those parameters and gave me something I love!

When the hair salon owner who ruined my hair tells me twice that she was going to give me my refund…read moreand hair products, completely lies and doesn't do it. To think I was nice enough to delete my post of how bad she messed up my hair. The least you could do is give me back my money. So here it is again. I went in and asked for a v cut with some layers my hair was down to my butt now it's about shoulder length. My pony used to be 20 inches long now it's about 10inches. Not only did she chop my hair off but the hair cut isn't even good in itself I don't know how someone can own a salon and mess someone's hair up as bad as she did.

This salon is small, but nice. Being small, the stylists remember you and help to personalize your…read moreservice.

From the owner: Hair cutting, coloring, highlighting, color correction, perms, body waves, global keratin…read moretreatment, facial wax, Xtreme lash extentions. kid friendly

Great service and good conversation. The best places to visit are the ones where you feel like you…read morebelong.

I can't go here anymore. While I think they give a decent…read morecut, there is no style. I've been here 4 times and every time I leave here feeling frumpy and old. The style is super boring. I want serious layers, ask for them and then they start 2 inches from the bottom. My layered haircut came out looking cut straight across. I had to go home and restyle my hair and cut some of it myself. I applaud these two ladies for making their salon and business dreams into reality but I would definitely pay more for a really good and thoughtful style. I need edgy cuts with good styling at the end. The owners have great style but don't pass it on to the clients. Plus the name really bugs. What are we transitioning into? Are we embracing gender fluidity or are we just getting old? It makes no sense.

Wonderful experience for 7 year old's first salon experience! Wish I could attach photos to show…read moreyou the lovely treatment and perfect haircut. It was very special!

The woman that cut my hair had been experienced for 22 years and didn't even fade my haircut infact…read moreshe didn't even use buzzers and she cut it way to short and now I have to deal with bullying from school for a long time because I have to shave my head please save yourself your time and money!!!

I wanted some fresh color before moving across the country for a new job. I so wish I had…read morediscovered this place sooner! Christina was so easy to talk to, extremely knowledgable, helpful and kind. I texted her the following day with some questions I had and she sent me a very thorough response and was so helpful. The decor in this salon was stunning and the environment was very welcoming. Also, I really appreciated the extra cleaning and sanitizing measures. Wish I could take this salon with me on my big move!! I have gotten so many compliments on my new color.

Had a hair emergency and Candice was so kind not only to stay late but to do a great job fixing my…read morehair (both the color and the texture!). She was so caring, knowledgeable, and sweet and I truly appreciate her going out of her way to help me!

I went in again because my elderly mom was in town, and desperately needed a haircut. The wait…read morewould be over an hour, so I came back for the time appointed. I believe the stylist's name was Cristina (that is what it said on the receipt). I hadn't seen here there before, but I know she had a long list of customers this day already. She was so good with my mom (who has Parkinson's). My mom had asked if she could be quick because she wasn't feeling well (anxiety). She was wonderful at putting my mom at ease and worked with her. I have to say I was very impressed after having such a long list of customers already. She left my mom looking beautiful too! I hope I got her name right...she also had a beautiful accent. Would love to see her again!

I got a haircut by a woman named Katheryn. I am guessing she was in her 60s or 70s. Stay away from…read moreher no matter what! She was just plain mean, so grouchy that I was afraid of sitting in her chair, but then I assumed that at her age, she would know what she was doing. I was wrong. She was dismissive, did not listen at all, used her comb against my scalp like a weapon, appeared totally uncaring, and only took 5 minutes to cut my hair and totally ruin it. My hair is straight and easy to cut. She absolutely butchered it. I didn't really look in the mirror until I got home, since I wanted to get away from her. It was all chopped up different lengths and lopsided and looked awful. I am giving the review 2 stars instead of one because a few days later, a very nice hairdresser at the same place attempted to fix it and put a lot of time and care into fixing what Kathryn had ruined. So kudos to Jessica!

If you're looking for the quintessential New England bitchy, rude, aggressive behavior, look no…read morefurther. After waiting several minutes one December afternoon, Betty came to the door and hand picked which person she deemed worthy to enter. It wasn't me - who was in a cast using a knee scooter and barely able to stand. It was someone else who had walked up several minutes after us. Then she slammed the door in our faces without saying anything. We waited 10 minutes and called. Betty claimed she came out to talk to us which she never did. We continued to wait then Betty came out and started to argue with us about how she felt she wasn't rude all while rudely yelling. She may think it's ok to talk to everyone else like that but it's not ok to be abusive and disrespectful to people. The reason for my visit was to see Megan Hale, lash artist. She was almost an hour late for our appointment. This was my first time with her and she didn't ask me what I wanted in terms of lashes or if I wore fake lashes etc. She simply had me lay on the table and started to glue on the lashes she thought were best. I was quite disappointed once they were done as they were light and not at all what I was expecting. I'm used to wearing much heavier, curlier lashes. When I asked her how to care for them she just laughed looked at my daughter and said "ask her." Pros: During the visit she kept the conversation flowing. She can be entertaining and friendly and at times funny. She's easy to talk to and there aren't awkward lags in the conversation. The time literally flew by. Megan is gentle and careful with her hands making sure not to poke you. Cons: Megan gossips about everyone. And by everyone I mean E V E R Y O N E. I know that she hates the people who own the salon she works at (who can blame her), Hannah, the owner's daughter thinks she runs the place and makes Megan do her eyelashes for free yet makes Megan pay for her hair, they yell at Megan all the time and make her uncomfortable, she calls her husband ugly and that she married down, she says she's better than some clients but doesn't mind taking their money, she cusses frequently using the "f" word while working and prattles on about much more. This was all within my first appointment. My eyelashes were not completely filled on my left eye and the glue started lifting later that day. Within a day multiple lashes had fallen out. By day 13 I had only a few stragglers hanging on for dear life. At $120 I expected more than a week. Fast forward to my follow up - a fill appointment. I arrive at 12:30pm for a 12:30 appointment. It's 32° outside and the place is completely closed, lights out. I call Megan's cell and it's off. I wait for 45 minutes and receive and automatic message saying she will be "a few minutes late." Since I'm in a wheelchair and it's 32° and it's a process getting in and out of a car, I ask how long because I don't want to wait outdoors all day. Knowing she was late last time and she is already late this time I head to my car and prepare to leave. Finally, at 2:06pm Megan remembered she had a 12:30pm appointment and sends me a text saying she was only 5 or 10 minutes late. Hmmm which is it 5 or 10? Megan do you really think I believe your lie? Megan had to be the most unprofessional, disrespectful con artist I've ever come across. Her ability to maintain an on time work schedule and healthy boundaries are non existent. She's unable to distinguish truth from lies and has a poor work ethic. I do not recommend her or anyone at Alison Elizabeth's at all. In fact, I find the environment toxic, unfriendly, and sinister. Edit: I was sent harassing and threatening text messages by Megan and Betty as a result of writing this review.

Betty does the best job with my highlights and I love her! Great prices and always a job well done!…read more ... If I still lived on the East Coast, she'd still be doing my hair!

it's not everyone's favorite but it's mine. they are open rain or shine, they do all sorts of…read moretreatments, and they are continuously kind and careful with elderly and children clients. it's a small town salon but i've been coming here for many years and they always do a good job and for not a ridiculous amount of money. i absolutely love paul mitchell products and tilly the cat.

RMP Hair & Company merged with Hair By Phase One and moved to 44 J street in Turners Falls, MA…read more01376. The newly renovated salon and the 3 stylists are wonderful. It's under new management and thriving! Great prices, experienced stylists and growing!

I just Love Linda!! Best hair cut and therapists very pleased. Had a French layered Bob over a…read morefoot of hair and I was very pleased

The senior stylist (who only comes on Thu and Fri) does the best job ever on my hard to cut hair. I…read moreget often asked where I get my haircut after she does it. In addition to my hair, she also is meticulous with my mustache and beard. The attention makes me feel like a million dollars and I know I am in the right hands.