I went for a facial waxing. Paige is SUPER. She fixed me up and had me feeling amazing…read more The location is great and the shop is very clean. Everyone was friendly. If you need a facial service, I definitely recommend Paige. I am also going to schedule an appointment to get my haircut.

Nathalie was professional accommodating and got je in early despite how busy this place is . I'm…read moreuse to getting my hair done by a stylist who is agency represented ...Nathalie didn't disappoint and did a complete and wonderful job. There's us parking in the front and back and each artist is their own boss; the salon is always busy from what I can tell so maje an appointment.

Tasha is the only one with the artistry, talent, and courage to cut my thick curly hair well. She…read morelistens and does what the client asks! I appreciate her very much.

Have been with Tasha for 30+ years. She listens to your ideas and gives honest feedback. Tasha is…read morecreative and does great work!

I know I am definitely in the minority when I say Michael gave me the worst haircut of my life. I…read morewas so looking forward to going to a renowned stylist and expected the best haircut of my life. It was a mullet, uneven and most of my friends asked what happened to my hair?!?! I know this is supposition, but while being shampooed I think he took my neutral stance on the presidential election (it was the day before election day) as disagreeing with his absolute hatred for Donald Trump. I really was neutral and said so. So....I left wondering if he was too tilted to do his finest work (at best) or deliberately did a botched job (at worst). Needless to say, never ever ever never again. P.S. I used to go there and had a great stylist who left. When asked why, Michael said their political views were very different. Sheesh.... P.S.S. I also know this was two years ago. :)

Thank you Hairnoia for the most amazing welcome..from the beginning I felt right at home in the…read moresalon. The professional proprietor was the first to greet me with his smile and handsome very well groomed and stately mustache. Then after a short wait the very talented and delightful Caitlin carefully consulted me about my desired look before she dutifully like a gentle hair GURU..cut my hair to make me feel, look, and radiate again! I felt revitalized, almost as if the cut made me feel brand new! Thank you for the power cut QUEEN! I recommend completely.

I am beyond disappointed with this place. I work seven days a week, so when I book an appointment,…read moreit's a big deal for me to fit it into my schedule. This salon clearly does not care about that. First off, no one ever answers the phone. There is no way to get a hold of the owner, and communication is non-existent. My stylist, Lucky, already canceled on me in December for a funeral, which I understood. But then in January, I rescheduled for a Wednesday, and a day later, I saw my appointment was changed in the system without anyone even telling me. When I finally got a hold of her, she said she was "on a movie set." I had specifically picked "Any Staff" when I booked so that I wouldn't have to deal with one person's schedule, so why was I being told I couldn't be seen? If you're busy on a movie set, you shouldn't be taking bookings from the public. When she finally "fitted me in" at 7 PM, the whole thing was half-assed and rushed. I didn't even get to pick my own glaze color; she just did whatever. I told her I was happy to finally get my split ends under control, and she just dismissed me and said, "everyone has split ends." I go to a salon for the experience and to feel seen, but I felt like I was just a nuisance she was trying to hurry up and finish. To make it even worse, my partner's appointment was also canceled last minute because the other stylist didn't have a babysitter. It's just constant excuses here. Then, when it was finally time to go, Lucky didn't even seem to know how to collect the payment. It was so disorganized and awkward. I still gave a 15% tip because I'm a responsible person and I value labor, but honestly, I feel like I was bamboozled. I could have stayed home and done the glaze and the cut myself for way less money and zero headache. I'm done with professional salons if this is how they treat people. I won't be back.

Had my hair done by Lucky. The blowout itself was fine, but she was incredibly rude. Pushes my…read moreappointment back 2 hours the day of, then proceeded to lay into me about a booking error about the type of blowout I booked for my hair length . I apologized again and again and told her it was a technical error, and she keeps repeating her frustration at me, while she's laying into me, she uses severe heat and pulls at my roots. She also criticized my hair itself. While I understand that she may have been frustrated, this did not warrant such unnecessary behavior, was a very unpleasant experience.

Shelly was so friendly, and gave my hair the perfect trim. My hair has much more bounce now. My…read morehair hasn't been cut in more than a year. She was great to chat with, and she made my hair so much healthier. I also like that she didn't push any hair products on me. Next time I come home to Auburn, NY I will return to Shelly. She has very reasonable prices too!

My hair looks and feels awesome! I just had my first experience with Stephanie, she is super…read morefriendly and made me feel really comfortable. I was recommended by another client of hers and she definitely delivered!

I was maid of honor in my best friend's wedding. Both the bride and I were traveling from out of…read moretown and found this gem of a salon! Jamie and Brook accommodated our schedule needs and did a WONDERFUL job with our hair. Not only did it look wonderful once done, our hairstyles lasted ALL DAY! As the MOH and Bride, this was a big deal for photos. Highly, highly recommend!! Wish I could give them 10 stars!

They did a great job very reasonable and helpful in finding the right cut and color I wanted highly…read morerecommend.

My stylist did just what I asked for, pleasantly and efficiently…read more The other stylists also appeared to have a nice approach with their customers.

Love this Salon! I've been going here since I was in high school! Sue and Laurie are the best and…read moreI've never had Elisha do my hair but I have seen people after her cuts and they look great. All of the staff are friendly and know you by name. I will always be a customer of this great salon!

I have never been so happy as I am with Heidi. She gives a wonderful cut and style. Prices are…read morevery good. She is always friendly and outgoing. Wouldn't think of going any where else.

Had the Classic European facial here at the end of May, 2025. The room where the service was done…read morewas FREEZING; it was a chilly day to start with and not a comfortable/relazing procedure with the chilly temps in the treatment room. While the staff member who performed the facial was very nice and polite, she seemed inexperienced and tentative. Last, the facial left me with dry patches across my cheeks and a depleted skin barrier. Overall, not a good experience. I emailed the spa with my feedback and never received a response.

VERY RUDE. I asked to get my roots touched up a month ago and they said it would be around 120$…read morethen I ask right before my appointment and I get up charged 60$. Then I get attitude from Kristy because I won't pay a ridiculous 180$ and that's not even including the cut I wanted to get as well. You guys need better customer service because she was VERY UNPROFESSIONAL.

I love this place. I come once a month for a facial. We have conversations about what my skin needs…read moreat that time and delivers a wonderful experience. Would recommend this and her to anyone who needs a little pampering.

You would think I would have learned. I have tried 3 different "stylists" at this "salon" and they…read moredon't know how to cut hair. The first one, never remembers how you style your hair, opens her own salon and gives everyone the same hair cut. The second one doesn't stop talking, cuts hair so-so and does not have clean equipment. The third one never cuts your hair the way you want it (or let it grow), will give you an "angry chop" if you criticize her. This was my worst hair cut by far. I cried when I went home and I cried the next day as well. I know it grows back, but why be so mean with a pair of shears? Cutting off 2 inches?? You said you were trimming a "little". BUYER BEWARE!! Don't criticize them...they will chop off your hair. Don't get me going on a pedicure either. BTW...NO STARS!!