I did some research after having difficulty finding a quality haircut that wasn't over 100 dollars in the area and saw that Bella from hair experts had a lot of great reviews , I don't know why the title on here is Hair, but it's hair experts . I saw that alot of the staff was very young so I went through them all one by one, and having been burned in the past at other salons I chose Bella since she was clearly older, and the owner of the salon.
When I arrived she came and greeted me after a few minutes and then told me to hold on. She only had told me Hello and then left. A different person came and got me a minute later. We did a small consultation of what I was looking for and honestly the whole time I was confused. I knew this didn't look like the picture of the person I had booked nor the correct age but I thought maybe Bella was running late and she would come in after, although nothing was said to me in anyway. I also thought maybe she is Bella and I had messed up when I booked. When she started washing my hair she asked my name and I told her, and then asked hers and she told me she was Kaitlin. I mentioned that I was pretty sure I booked with Bella and she told me, yes you did but she's taking longer than she thought and so she put you on me instead. I was a little taken aback, but she said I'm really good! I cut Bella's hair! Based off the fact that NOONE has asked me if this was okay or if I wanted to wait for Bella or reschedule I was already pretty upset but my hair was soaking wet, and it was 20 degrees out so I didn't really feel like I could walk out.
I decided to give this girl a chance because at this point I was a little stuck and I really didn't want to offend her. But had it been explained to me ahead of time, I would have rescheduled.
I asked for curtain bangs to hide a patch in my hairline and volume. I also asked for a side part. Later when I realized my hair didn't look right I looked up curtain bangs and discovered you can't get them with a side part, so she gave me side bangs, which in all fairness I asked for a side part, but I'm not an expert and she should have explained it would no longer be curtain bangs. She gave me as much volume as my hair would allow, and did most of the cut on dry straight hair even though my hair is permed so that's not its natural state. I didn't think of that at the time, but she should have.
Before I left Bella did come over and apologize, when, ya know, it was way too late for me to make a difference choice. When I left there Kaitlin had given me a lot of volume, I told her it wouldn't hold but that I loved volume and she delivered.
However the moment I get home and all the volume was gone, it didn't look good anymore, and once I washed it, the bangs are awful with my normal hair texture. I would go someplace else to have them fixed but they're too short so I will have to wait till they grow out.
Lastly they ONLY accept cash but continently have an atm in the salon. The reason I call that convienent is that it's a common thing people do to scam their customers out of extra money. The fees associated with the atm always go to the owner of the establishment so they usually charge cash to force you to use it, and don't warn you before you come in. It also doesn't state it ANYWHERE on their site so that must be exactly what she is doing. It's not the first place I've dealt with that only deals in cash. Makes it easier for them to declare what they choose on taxes as well, but usually they give a heads up. read more