Let me start by saying I did not go here in the end. My review is purely based on trying to get an appointment.
This place is like an art or jewelry studio where an artist rents space to use the chairs and the name but are working formally as individuals. They have 5 chairs and at any given time have somewhere up to five stylists using the space. This idea could work out really well for myself and my bridesmaids for my wedding since we just wanted wash and a blowout and there are 5 of us.
I was struggling to get anyone on the phone so I ended up calling each of the four girls listed and left a message. I ended up speaking to Tracy when I called a second time to try to get them. Not Tracy Abrums, she left this place recently. Shortly after I presented the idea to Tracy, I got a call from Lisa. I explained it all to Lisa as well and both girls said they might be able to work out something. This was all fine and dandy up to this point.
Here is the problem: A few days later, I get an upset voicemail from Lisa. She is very confused as to why I was talking to Tracy and not just to her and wants me to pick one person to deal with on this. I thought this was a professional business; I was expecting them to all talk, work up a potential plan, and let me know what they all can do. You know, like a team.
I ignored it and proceeded to follow up for the next week until today. I've decided the women who work here are too immature to deal with. Here is an actual blurb from a voicemail I got from Lisa today: "Because Tracy had already had a conversation with you, it just made it, um, usually when one girl already speaks to somebody we don't want to step on each other's toes, so it felt a little uncomfortable for me when I went in to talk to her that she had already talked to you and then I talked to you so it just made it a little weird." I'm sorry, are you not all adults who work together? Can we get over it and move on? Apparently not.
I'm over it. read more